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  Network connection looks ok but no internet 
 
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Luke Mertens Oct 19, 2003, 07:53pm EDT Reply - Quote - Report Abuse
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I've got a problem with a XP home pc connected to a router on a home network. Under the local area connection status everything appears correct. The ip address and gateway are all what they should be, but I can't get any connections to web pages, aim, or anything. The strange thing is the computer recieves an ungodly amount of packets, a lot more than it recieves, which leads me to think there's a worm or virus or something on there. Any ideas suggestions comments or tips?


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ray Stephens Oct 19, 2003, 08:17pm EDT Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
Are you on a Router? What is your ISP? I have Comcast and every so often they will "ping" the network and I have to power cycle my router to get a network connection again.

Luke Mertens Oct 20, 2003, 01:07am EDT Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
Yes the computer is on a router set up for cable. All the other computers on the router work fine so I know it's not an ISP problem. I've plugged in another computer to the same cable and it worked fine.

ray Stephens Oct 20, 2003, 01:22am EDT Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
Try reloading your NIC driver.

Tony Lodise Oct 21, 2003, 10:05pm EDT Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
I have a friend having the same problems with his computer. He has multiple computers on a router connected to a cable modem. All the computers work expect one, and it doesn't matter which port that computer is connected to, so I doubt it's not the router's fault. The network settings at first glance look like they should work. The computer just recently started doing this. Maybe I am just overlooking something. I have tried reinstalling the NIC, even installing a different one. I even went as far as doing a repair install of windows just cause I was at such a loss of what to do. Any ideas would be greatly appreciated.

Chris M Oct 22, 2003, 01:16am EDT Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
Two things I would do:

1. Get zonealarm. It will monitor everything and ask you whenever an application is accessing the internet.

2. Click start then run. Type cmd. You will get the command prompt. Type ipconfig /release and hit enter. Then type ipconfig /renew. When I setup my friend's PC he had everything connected properly, was recieving packets but did not get internet until I released/renewed.

--
It is said that when it comes to life, those who feel see it as a tragedy. Those who think see it as a comedy.
Scott Wieduwilt Oct 25, 2003, 10:47pm EDT Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
Some times the router will not pass the DNS address through DHCP to your network configuration, I would try to either enter the DNS Manualy in network propoties/ TCPIP or depending on your router, try adding your gateway address in the primary DNS line.
C:\ > ipconfig /all
Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . : 3Com 3C905TX-based Ethernet Adapter
Physical Address. . . : 00-67-A8-1D-85-22
Dhcp Enabled. . . . . : No
IP Address. . . . . . . : 192.168.0.6
Subnet Mask . . . . . : 255.255.255.0
Default Gateway . . . : 192.168.0.1
DNS Servers . . . .. . : 192.168.0.1


Also check to see if Explorer / tools / internet options / connections / lan settings - automaticly detect settings (is checked)


Amy Doucette Mar 24, 2004, 03:38pm EST Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
I am experiencing the same difficulty as well. Only, I have one computer that is directly connecting to my dsl modem through verizon.

I tried releasing and renewing the ip. It won't connect to the DHCP at all. I don't know the dns information or how to imput it manually either. I attempted to ask verizon support about it, but they said I had to contact the maker of the computer, microsoft and the maker of my ethernet card. I keep getting thrown around in circles. Can anyone lend some help?

jmerc Mar 24, 2004, 04:16pm EST Reply - Quote - Report Abuse
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Edited: Mar 24, 2004, 04:35pm EST

 
>> Re: Network connection looks ok but no internet
Amy,
Verizon will not support any router whatsover as I have had this discussion with tech support in the past.

Have you tried deleting the connection and creating a new network connection?

In addition, what router are you using? I use a Siemens router and have had this problem in the past.
If you tried contacting the support staff of the manufacturer of your router that they should be able to help.


Jay

Life is too short, make the best of it!
Violet Whitworth Mar 25, 2004, 02:14pm EST Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
try reinstalling TCP/IP. yea just never know

(when i worked for a dial up ISP when all else failed that seemed to work *shrug*)

Variable - Mar 25, 2004, 04:33pm EST Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
Both Big L and Amy sound like firewall issues. Make sure you do not have ICF enabled, which it probably is if you used a network wizard.
BIG L you should try connecting to a web site with the IP address like type in 216.239.57.99
inot your browser.. To rule out DNS troubles.

Jim Wall Mar 31, 2004, 03:43pm EST Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
Before you start uninstalling and reinstalling stuff, make sure it's the connection and not a config problem.

At least, try doing a ping to a server name, and then a ping to an ip address. If the first fails but the second works, it's that your system isn't getting domain lookups right.

If the second fails too, it could be a number of things, including that your connection is screwed. But try to narrow down the potentials first.

Trevor Combs May 22, 2004, 01:56am EDT Reply - Quote - Report Abuse
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>> Re: Network connection looks ok but no internet
We have had this problem with several of our computers on our corporate network. We were able to access network resources on our local network, but the computers would not pull any internet access... couldn't ping any outside domains or IP's. After numerous testing, we fixed the problem by manually assigning the 'Gateway' address in the internet connection. The gateway IP is usually the IP address of your router that you are using on your network. If you are directly connected to your ISP's DSL modem, you may want to consider spending 50 bucks on a cheap router/firewall and network your PC this way... this will not only keep you from having to use your ISP's connection software, but will give you added security from outside attacks. ;-)


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