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  Internet Explorer not working 
 
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Bruce Krol Nov 13, 2003, 08:56am EST Reply - Quote - Report Abuse
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Weird problem and could use anyones Explorer expertise.
System: PC with Win2000, IE 6, do use windows auto update feature for security/other updates.
Problem: Click to start IE and begins to load then comes up with red x box with msg SYSFADER: IEXPLORER .EXE Application Error. Underneath says The instruction at 0x782f3439 referenced memory at xxxxxxxx(varies each time) The memory could not be read. Click ok to terminate program.
Happens every time, tried deleting IE and reloading, however every time I delete and reload it, during the reload process it says IE is still there and do you want to overwrite it, which I do. No affect. Netscape works fine as do all my other internet/email links. Nothing that I am aware of changed, no new programs or downloads, however this is my childrens PC so who knows. Weird Eh? I suspect the problem is in IE but cannot seem to delete it properly.
Thanks in advance for the help!


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fish kake Nov 14, 2003, 05:07am EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
You shouldn't try to delete Internet Explorer - its one of the programs that Microsoft have decided we should all use, so deleting it causes Bill Gates to throw a paddy and crash your computer... Download the latest Internet Explorer (http://www.microsoft.com/downloads/details.aspx?FamilyID=1e155...laylang=en) and run the setup, and it should install over the top of your current installation, but if you still have problems, then you might have caused some damage to Windows by trying to delete it, in which case a new Windows installation is in order I'm afraid!

If you can't install IE, and you really really need to keep your current Windows installation, then there will definitely be a way around it, but unfortunately you'll have to find somebody smarter than me to tell you that!

Hardware
AMD Athlon 1.0 GHz
NVidia TNT2 Model 64 (32MB RAM)
384MB SDRAM
80GB HDD
DVD-ROM (about 50% functional!)

Software
Most of the world's adware...
Theme Hospital
Civilization 2
And thats about it...
fish kake Nov 14, 2003, 05:10am EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
Just another thought... Spyware has a habit of screwing up internet explorer... Download a Spyware killer (I use SpyBot --> http://download.com.com/3000-2144-10194058.html?tag=lst-0-1 ) and get rid of any spyware thats present... I had a clever little bastard on my machine a little while ago that set my homepage to some lame search engine, and then crashed IE if I tried to change it!!

Good luck!

Hardware
AMD Athlon 1.0 GHz
NVidia TNT2 Model 64 (32MB RAM)
384MB SDRAM
80GB HDD
DVD-ROM (about 50% functional!)

Software
Most of the world's adware...
Theme Hospital
Civilization 2
And thats about it...
Egypte333 CoalSys Jan 03, 2004, 07:57pm EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
Me too in XP i got the message Sysfader Explorer.exe Memory cannot be written 0x70???????????
at regulars interval and i clean already the system with Adware, Spybot and Spysweepers.
and sometimes is located in ntdll.dll crash. I think its a problem from the compatibility between 98,NT,2000,XP app compatibility. Or a script hidden in the explorer.exe or n infected explorer.exe or software that run's but not programmed for the current systems.

Collin Suchan Jan 06, 2004, 05:10pm EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
Good call on the Adware.

I was having the same problem. Ran Spysweeper, found and removed 3 adware packages (ALEXA, SHOPATHOME, and SMARTAGS).

No restart required, running awesome.

Graham McCaig Jan 19, 2004, 09:03pm EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
I had this problem for a while, and got to scouring the internet for possible solutions. The answer lay in the likely fact that the processor in my PC had been overclocked. I went into the BIOS settings and selected the slower of the 2 options: either 1250MHz or 2000+.
Voila problem solved. Hope this helps.

ROY G Jan 19, 2004, 09:12pm EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
Go to this site ,and download and run this ,follow instructions.

http://vil.nai.com/vil/stinger/

Graham McCaig Jan 20, 2004, 10:36am EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
Sorry about the PC link, dunno where the hell that came from. It goes to BT Corporate Web page for some bizzare reason.

Jeff Aston Jan 27, 2004, 10:49am EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
i had a real problem with explorer not loading and it was causing me much greaf. i happened to come across this page and downloaded the spybot- search & destroy which worked brilliant got rid of the problem straight away. so if you have the same problem i would advise you to go to http://download.com.com/3000-2144-10194058.html?tag=lst-0-1 and download the spybot.

Thomas Vander Vliet Jan 28, 2004, 11:59am EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
Try reloading IE without getting rid of the one that is currently on the computer.

rai akili Jan 28, 2004, 09:22pm EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
thank you ALL very very very much. after weeks of frustration with the SYSFADER error, i took your advice and downloaded/ran spybot. now, all is working perfectly.

Evan Tanner Mar 12, 2004, 12:56pm EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
I have a similiar problem, but am out of luck on ways to fix it.
When I try to open anything that connects to the internet, it won't connect. So when I close out of the program, the error message stating that "Memory could not be "written"" comes up. Very soon, my taskbar and desktop will disappear and there is nothing I can do but restart my computer. I don't know how to fix this because I am not able to connect to the internet. Please, could I get a solution to this problem as soon as possible?

Thanks

niki pasion Jul 14, 2004, 08:27pm EDT Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
my internet explorer is not working. it all began when i clicked on a link sent to me by my cousin. the link opened a lot of pop up messages and new search toolbars were downloaded to the ie toolbar. now whenever i try to open it, it says it has encountered a problem and needs to close. if it persist, shut down my pc and reopen. how do i fix this problem?

Joshie Versace Jul 17, 2004, 01:24pm EDT Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
go to download.co and dload adaware. open program and check for an update and then do a scan. delete everything it finds.

if you still have problems i recommend downloading a new browser
go to mozilla.com and download firefox. I works better than ie plus it has a built in pop up blocker.

if you have problems getting there try going to start- run - http://www.mozilla.com and downloading
same problem then go to safe mode and do the same..
but if you are reading this then I guess you can surf somewhat

Martin Clark Aug 12, 2018, 03:24am EDT Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
I am writing this here as it seems to be impossible to start a new topic at the moment.

Software Version:

Avira Free Antivirus 15.0.8.656
Avira Launcher 1.1.47.11018
Internet Explorer 11.0.9600.18860
Windows 7 Starter

Running on:

MSI U180 with 2 Gig upgrade.

Hi.

I installed an update to Avira Antivirus. After I reset the MSI U180 netbook as instructed Internet explorer 11 stopped working. “This page can’t be displayed.” - other applications seem to be unable to access internet on this machine either - The only thing that got it working again was system restoring back to before I had installed the update. And then Avira nags you to install the update again. And Avira seems to be broken at this stage. (and if you do let the update install you lose the internet again. This would suggest the update breaks the internet functionality. )

I have tried to install a new version of Avira but the installation process fails. It cannot uninstall the old version. I have tried to manually delete what I thought was everything. Physical Files. Stop services. And still you cannot install a new version and also internet explorer does not work. This has cost me several hours already.

So I am stuck with system storing back to a few days ago and a nagging and out of data broken Antivirus.

I have now used Avira registry cleaner to manually remove Antivirus – there seems to be no sign of Avira yet Internet explorer still doesn’t work – nothing else has internet access either – and when I try to download offline Avira from scratch it comes up with “The feature you are trying to use is on a network resource that is unavailable” (e.g. No Internet – remember when installers actually contained everything to install the software and not just a loader) probably because it is not truly a offline version. It says the old version cannot be removed - contact your technical support group which doesn’t exist with free version only the paid versions so I seem to be stuffed which is why I have come here.

I don’t think another anti-virus program is going to work without this one being successfully removed. I don’t know if installing firefox would do anything. I don’t know what to do really.

In order to have internet working I have to system restore back to before the update and then I have a broken anti-virus which I cannot uninstall. I have other PC's with Windows 7 too running Avira and I am getting the same reset PC to finish installation of update message which I am ignoring since it will most likely lead to the same situation as on the netbook.

I don't know if this is an issue with Internet Explorer 11 or Avira Anti-virus or Windows 7 or all three. I can't be the only person who has had this issue with the latest update of Avira Anti-virus? There seems to be no way to get help from Avira.

I am using another Windows 7 PC to post this message not the affected netbook.

Best Regards

Martin Clark

john albrich Nov 13, 2018, 12:23am EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
Martin,
Looks like you're not alone in this problem.

Don't know if it's the same thing as the Avira "registry cleaner" you mentioned using, but you might look at this tool..but the posted date IS old (2014)
https://www.majorgeeks.com/files/details/avira_removal_tool_fo...ndows.html

And you've probably also looked at this, but just in case...
https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/88.
where it looks like it's stipulating that to remove Avira you have to remove ALL Avira elements, and there is probably an order/sequence to removing items. It seems to suggest that if they aren't deleted in the "proper" sequence, the deletion/removal schemes won't work as needed.

Sometimes you just have to slog through all information resources manually and approach things sideways.

You might try looking at programs like "process explorer" or "process hacker" to search for any appearance of "avira", other avira components, generic "anti-virus" terms, etc in all software...not just the registry.

Might also try using a program like "autoruns" to see what is STILL being loaded during boot and logins. It may be a matter of shutting down something that's being automatically executed when you boot...and it may then "disappear" after executing. Some of the anti-virus programs' methods to defeat viruses are just too stealthy for the user's good.
Another good tool is SIW (or similar). SIW's software section sometimes provides a lot of detail that you just don't find easily from other programs. It also sometimes reveals obscure relationships between programs. Unfortunately SIW itself is dated because the author died some years ago. Yet, I occasionally still find it helpful in revealing obscure issues. SIW is a piece of quality work.

Sometimes these programs easily reveal an obscure item that the uninstallers etc don't cover.

http://www.majorgeeks.com/files/details/microsoft_process_explorer.html
https://www.majorgeeks.com/files/details/process_hacker_portable.html
http://www.majorgeeks.com/files/details/microsoft_autoruns.html
http://www.majorgeeks.com/files/details/siw_(system_info).html

Best of luck,
John

Martin Clark Nov 14, 2018, 11:26am EST Reply - Quote - Report Abuse
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>> Re: Internet Explorer not working
Hi.

Thank you for your reply. I thought this website was dead. In the distant past I found this website a good resource when I had got totally stuck with a technical issue.

It seems strange that technically someone seems to have updated it with the notice about cookies and yet the security stops you listing new issues hasn’t been updated and otherwise it seems to be dead. (or at least it was back in August). So I could only tag this onto an old issue.

I had been using the netbook without any anti-virus protection at all; I just ran malwarebytes every now and then. I was just very careful about what websites I used.

And then back in early November I followed these instructions I found on the Avira website (which I thought I had followed before)

https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/902

I think it was this page it looks slightly different in presentation but the main contents is the same.

I think this time I deleted the program data, and also, I made all the hidden files visible too and deleted anything Avira.

After doing all that, I was able to install Avast antivirus software that I had only installed on one machine – that uses XP – because it still supports XP – and also because I am fed up of Avira and it now seems to work. Something which previously it hasn’t done before.

On previous efforts it would install but the only way to access any of its functionality was via the uninstall settings where it would have options to repair, update etc. And these options seemed to work but at the same time it would appear not to be fully installed and functional as some stump of Avira was evidently still surviving and getting in the way of Avast.

I don’t particularly recommend Avast because it is one of those which nags you about issues with your machine, which it can only solve apparently by you buying commercial versions of software it also provides.

Strangely, the other Windows 7 machines seem to be running ok with Avira, but this netbook is Windows 7 Starter.

On some installation attempts previously Avira would complain about not being able to find an obscure file – that one would assume had been downloaded as part of the installation process - and then that would the end of the installation.

I may have to use the tools you suggest because despite all of this at some point, I am still getting adverts from Avira even now in the corner, despite wiping out everything Avira I could find. So maybe some Avira service is still surviving somehow.

I seem to remember having issues with an anti-virus software acting like a virus in the distant past with an old Sony fx802 laptop; it may have been a demo of Norton? But I remember it made the machine so slow that I had to get shot of it. Since it was impossible to do anything at all with it running.

Best Regards

Martin Clark


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