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  Radeon 9800 XT crash problem 
 
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Rick Privett May 31, 2005, 10:00am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Okay, I think we can pretty much rule out heat as the problem. I'm sure excessive heat would cause similar problems but this forums discussion has been on a specific problem that is a flaw with these cards and it is not caused by heat. Once again I would say you should first set your CAS latency setting in your bios to match that of your memory (as opposed to being left on auto). Then you might examine your Power Supply in accordance with the previous post (the numbers from which i can't remember at this point) to see if it could stand the test these cards give it. You might also try isolating your card on to one power cable if you haven't already done that. I had eliminated the problem completely until I tried to add a couple more fans to my case and put them on that line. Games began crashing on me again after about 5 minutes or so.

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Gustavo G. Forster May 31, 2005, 02:00pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
I have a Seventeam 350W power supply and the 9800 Pro is connected directly to it...

My bios is set do Memory Apperture Size = 400, although it's a good idea to lower it down a bit, to see if this changes something.

I am about to change this s**t card to a NVidia 6600 GT. I will never buy another card from ATI again. I've hearded before I bought it that it has many conflits and stuff, and I didn't listen. Now I'm paying the price...

I never hearded someone having problems with NVidia Cards... *sigh*


Mark Thompson Jun 01, 2005, 08:44am EDT Reply - Quote - Report Abuse
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Edited: Jun 01, 2005, 08:44am EDT

 
>> Re: Radeon 9800 XT crash problem
Don't think that switching to a Nvidia card will solve all your problems.

I have a Nvidia 6800 GT (with an Intel 865 Perl MB, 3ghz, w/ 1gig Cosair & 450 PS). My friend has the exact same MB, Processor and ram w/ a 6600.

We BOTH have the rebooting / kicking out problem after about 5 minutes of playing. This happens almost consitantly with HL2. Not so consistantly with BFV (but guaranteed at somepoint within 5-60 mins).

I've come to realize that the video card itself is NOT all of the problem. I've been trying to find a solution to this problem for months now and this (1.5v vs 1.7v) thing is the only thing that I haven't tried yet.

So, the question would be that, if you can't adjust your voltage (to something like 1.7v) because your motherboard doesn't support that. What options do you have? Change the power supply for something better? What exactly is better and what should one look for?

Thanks in advance...

Tim Schinkle Aug 02, 2005, 08:26pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Having the same problem... Play any high graphic game... 10-40 min... Full computer crash

Updated all drivers from ATI

Switched AGP BIOS power to 1.7

No dice.. .so I submitted a ticket to ATI... still marked as a work in progress

Rick Privett Aug 02, 2005, 09:16pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Set AGP setting down from 8x to 4x in the Catalyst Control Center. Has fixed my problem now for a number of months.

Mark Thompson Aug 02, 2005, 11:05pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
I got a new video card -- no difference. I got a new powersupply (super-duper one) -- no difference.

I finally switched out the ram and VIOLA! It worked like a champ.

See if you can borrow someone else's memory (that has no probs) for a few hours. Give it a run. Might save you a lot of headaches

Gustavo G. Forster Aug 02, 2005, 11:22pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
That's a pretty good idea... What I did was replacing the original cooler with a more powerful one from EVERCOOL. It worked like a champ, now I can play as long as I want.

The cooler model is VC-RE.. Hey, it even comes with a light led!

Guz

Loonas Loonauskas Aug 03, 2005, 02:51am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
I fixed my problem finally. It seems that the problem was that my Codegen PSU was too weak, so when i instaled my new VGA (radeon 9800pro), it burned my MB, and another one that i changed. The damn problem fixed when I changed both (PSU to Q-TEC450W and MB that burned when worked with Codegen PSU).

I think ATI should warn customers, that they need to have GOOD PSU with many WWWWWWW and other s**t only they know, when users want to use their new ATI VGA cards with extra power in.

Did somebody fixed his problem like this?

Gustavo G. Forster Aug 03, 2005, 08:52pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
ATI does warn their costumers in the card's manual about having a good power supply with at least 350W... Anyway, it crashed with me, even with a 400W power supply.

Like I said, I solved the problem by exchanging the cooler... This card sucks. So many problems with so many people in so many ways...

Loonas Loonauskas Aug 04, 2005, 02:01am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
I think the difference between GOOD PSU and BAD PSU is that first one has a good power stabilizer that normalize and distributes needed power to each hardware. The bad one can't do that well. The VGA card is using 12V power, MB using 12V power too. So if there something wrong with that power to one hardware it is bad to another hardware that is using the same power as well.
That problem causes and my HDD and i think it will gonna crash any time, because it started working very slow and making strange noises.
So that's the way the cookie crumble. :)

Tim Schinkle Aug 04, 2005, 04:55pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Found a bandaid to my problem

My ticket with ATI explained that I needed to update my drives for my Intel Chipset. They were right, so I downloaded the latest drivers from intel. Then reinstalled the latest ATI patch. Also swaped my 300w with a 400w I had in my other computer.

Now I can play for 1-2 hours at a time..... before I crash to desktop

Before I would have a full crash... so this helped a little


Tim Schinkle Aug 04, 2005, 04:56pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
And I'm getting this werid error in my event viewer... every few min

Exception <Runtime@160>: The underlying connection was closed: Unable to connect to the remote server.
Exception Called by: ATI.ACE.LOG.Foundation.Service.Service::ConnectToObjectImpl processID:01876 threadID:(CLISystemtray ) domainName:(CLI.exe ) assemblyName:(LOG.Foundation.Service, Version=1.2.2006.283, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

Dwayne Mills Aug 05, 2005, 04:17am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Well I guess I should update, LOL once I got it fixed I got busy playing games and such, forgot about this forum alltogether until I checked my email and saw there were new posts.

A little history....... (The dates may be off a bit as it was a while ago and i can't really rem exactly :P)

Bought and assembled at home an ASUS A7N8X Nforce2 Motherboard, an Athalon XP2500+ processor, an SB Audigy 2 Platinum soundcard, an Gforce FX5600 128mb Videocard, an 80 GB Maxtor HDD, an LG DVDRW/CDRW combo drive, and 2x 512MB DDR 400 sticks of Micron Ram. Installed and played and used office and movies and everything with no problems. After about 10-11 months I was getting sick of the lacking video card, and opted to go buy an Sapphire Radeon 9800xt 256MB to replace that P.O.S. Nvidia FX series.

As with any new hardware installation, I always do a clean Windows install and also all programs fresh as well on a newly formatted HDD. Well needless to say again, I was very impressed in the increase in video performance and played and worked and entertained happily for about 3-4 months. then the random crashes to desktop started, which i thought was more likely to playing Star Wars Galaxies, because they were adding all kinds of little crappy patches at that time every couple of days, anyways after a couple weeks of that is when the Blackscreen/Soundloop/Full Crash/Lockup would happen.,

Anyways, I think in my last post I said that the New PSU fixed the problem, Well...... I was wrong. After 3 days of the Tech's at memory express not being able to find anything wrong or get it to Full Crash/sound loop/blackscreen, I had them throw in a new PSU anyways, another day and still nothing going wrong while on thier "Bench."
After 5 min of getting it home and hooked up, I started up the game and guess what? Ka-Boom...... same ol' thing. After talking with Tech's they said they ran "Benchmarks non stop and it never crashed," I then got quite upset and explained to the Morons that Benchmarks don't even come close to the workload of playing a MMORPG. or... any of the newer games out there. What a bunch of Idiots! to top it off, I payed extra to get it "Next on the bench" Rush service, only to have them run a friggin benchmark or 2............

So I said screw it, and started messing around with various drivers to no good. so I downloaded the original BIOS for my Nforce2 Mo/Bo (Only because I never noticed any problems with that version) only to have a bad flash and unable to boot with a wrong BIOS error..... /sigh.

I was Tired of screwing around with it, so...... I went to the store, bought myself a new Mo/Bo & Processor. Decided ASUS/Nvidia/Athalon can BURN IN HELL.......Went with a Gigabyte 2004 GT Edition Motherboard(Model # GA-8IPE775-G) [865PE, FSB 800, Dual DDR400, AGP8x, SATA] and grabbed an Intel P4 540 Processor (Model # LGA775) [3.20Ghz, 800Mhz FSB, 1MBL2 Cache].

well Guess what?

Using all the other same Hardware, same Drivers, and same games installed, not only did all my games play almost 20x cleaner and clearer, After 6 months, I haven't had a single crash or system lock up yet. Yes I realize this has alot to do with Speed difference of the Processor, it just seems like the hardware polling is talking to the motherboard with alot more ease. In conclusion, I am of the oppinion the cause was the Nforce2 Unified Driver conflicting with the ATI drivers. All I know and alot will dissagree, I am never buying another Nvidia product again in my life. As far as I'm concerned, it's either Nvidia or ATI, But never... never... never mix both on the same machine.

Wayne H Aug 10, 2005, 07:01pm EDT Reply - Quote - Report Abuse
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Edited: Aug 10, 2005, 07:15pm EDT

 
>> Re: Radeon 9800 XT crash problem
I was pointed to this thread from some other forums which i googled there, cuz im having the problems with my 9800 Pro.

First all i wanna say is omg this is amazing, this thread was created in 2003, it's been nearly two years, it's still alive.

My video card problem is similar to those described above. I've been getting random crashes in game since i started using 9800 Pro 128MB. I didnt have any problems with my old 9600 Non-Pro 256MB. now the system hangs and crashes when im playing Battlefield 2, Far Cry, GTA San Andreas, Call of Duty, but not Half Life 2/CS Source or NFSU2. (Havent tried other games, but all of them were working perfectly on my 9600 before). it happens the most frequently in BF2.

When that happens, the game screen freezes, and the in-game sound loops for a second, sometimes the screen flicks a little, then it goes black, which looks like the monitor is not receiving any signal from the video card. the system is not responding to any key inputs, so i have to restart the computer.

I tried both 5.6 and 5.7 ati drivers, and also a third party driver called DNA which i hope can fix some bugs in the original ati drivers, with no luck.

My specs:
P4 2.6G
Sapphire 9800 Pro 128MB
Intel D875PBZ
1G RAM DDR (512 Samsung, 512 Kingston with samsung chipsets, which used to work fine with 9600, so it cant be the problem.)
WinXP Pro SP2
Generic 350W PSU

All the drivers and bios's are updated. And also i've tried to turn on/off fast writes and monitor the temperature. It's not overheated either.

Any ideas? Sorry if i've missed some important info with useful solutions in this thread, i'm too lazy to read them all. :p

Thanks in advance.

Gustavo G. Forster Aug 10, 2005, 10:11pm EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Ok, itīs official. THIS CARD SUCKS!! IT F******** SUUUCKS!!

I'm so lucky that I could randomly solve my problem.

Guz

Loonas Loonauskas Aug 11, 2005, 02:23am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Ok. It seems to be the same problem as i had. Firstly your PSU is to week. Your VGA card requires a lot of energy in some conditions (especialy when it deels with massive graphics). It sucks power from your PSU. If it's too week, it wraps. Then it damages MB. If you using your PC at this conditions too long it damages and your HDD too.
So here is my advice (what i did and that worked. 4 month not even one crash). Replace your MB with new one. PSU needs to be replaced too. I replaced with Q-TEC 450W (heard ANTEC is better).
Did your recognized that your HDD started to work slower or make strange noices? If so, i think you need to replace it too. You'll save a lot of time and grey cells.
Hope it will help.

Good luck!!!

Mark Thompson Aug 11, 2005, 06:43am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
After replacing my video card & PSU I still go the crashes (about 3-10 minute into BFV). So a good chunk of change thrown to the wind right there. After doing extensive memory test (which all passed) I swapped out with a friends ram (different kind, I had Corsair and switched to Kingston), which made the whole system work beautifully.

So, it was probably a compatibility problem between the ram and the motherboard...of course, only a guess.

William Gould Aug 13, 2005, 03:58am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
I had a 9600XT, and had 1 year of headaches. I've recently replaced it with a NVidia 9600GT and this has solved all the problems. Never again will I buy an ATI card - what a waste of hard earned money!

Will.

William Gould Aug 13, 2005, 03:59am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Sorry - that's an Nvidia 6600GT. I can't get the 9600XT out of my head... I think it's going to haunt me for the rest of my life!!!!!!!!!!!!!!

Rgds,

Will.

Rakesh Vallabh Aug 18, 2005, 05:03am EDT Reply - Quote - Report Abuse
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>> Re: Radeon 9800 XT crash problem
Hi Guys

I know this is the wrong forum to post this, but it is one of the few forums where the discussion is more active and technical.

PC Spec:
350W PSU
1Gb DDR 400
MSI k7n2 delta ILSR
Asus a9600xt
Thermaltake Tower Aluminium Case

And according to dicussions here, I experience the same freeze ups during "real-time" games which require hard reboots. No black screen just a total freeze.

I've been considering a hardware conflict between MSI which has nforce2 audio onboard and radeon graphics card. There is no indication of graphics card overheating during gameplay.

I haven't overclocked the card, and have kept both motherboard and graphics card updated with the manufacturers latest drivers. Recently I also did a complete reinstall with format; windows xp

I have come to point where I just gonna buy a new graphics card to complement nforce2 on the motherboard. And after reading you discussions, if the problem's gonna affect my HDD I definitely booting the graphics card out

Unless there are other comments...

Thanks
Rakesh


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