Radeon 9700 Pro
MSI KT4v mobo
768 Mb RAM DDR
80gb Western Digital, 8mb cache
ThermalTake Smart & Silent volcano heat sincc & cpu fan
OS: XP Pro
The Problem: Pc reboots randomly after long periods of time. The hard drive makes a 'click' sound before rebooting (same sound it makes when I boot it up for the 1st time) The pc then restarts. This happens after pc has been on for 1hr+. However when playing games, it can happen after 5-10 mins. I am guessing it is related to the temperature of the CPU because when it has happened I go to this Bios and find that the cpu temperature is 50 degrees+ .
Once back into windows, I get an error report. The technical information of the error is as follows:
Does any one have a clue what these errors mean? and is it the temperature of the cpu that is causing the pc to reboot randomly? I just want to be sure that I can rid this problem by cooling cpu etc before I gp waste money on new cooling devices!!!
ALL HELP WELCOME!
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Your problem may be either the processor overheating. Or the video card overheating. Do you have either one overclocked?
Remove the cases side panel and set a desk fan so it blows into the case. Then play some games to see if it happens again.
Your system is a few years old now. Could there be alot of dust built up in the heatsink fan or the Radeons fan?
Look into these things. They may help you from spending money on a guess. If it isn't cooling, then there may be a system incompatability. Maybe one stick of memory is having problems. Or maybe you have a program running in the background that's causing this.
Thx for ur ideas, I will look in to these and get back to you ASAP,
Nothing is overclocked though!
Also, how much difference can good thermal paste have, and how much should be applied? (I use standard thermal paste and apply only a small bit on thi square copper patch on the cpu heatsink and fan.
Stock heatsinks don't cool that well. And stock heat transfer compound (the white goo) works OK. You need to apply a pretty thick amount of it to cover the die.
Arctic Silver or Arctic Ceramique will cool a lot better.
Arctic Silver requires just a very small dab on the die spread thin and even. Then let the comp set for a few hours. Then you do a burn in. The draw-back to this stuff is that it conducts electricity. So if you apply it wrong, you could short out your processor.
Arctic Ceramique is non-conductive and cools just as well as Arctic Silver. It takes a thin layer also.
I would always recommend a copper heatsink with a good fan and Arctic Ceramique/Arctic Silver.
I have the same problem. I set a desk fan after i remove my side panel and I still crash after about 15 of game play. I have a radeon 9200SE 128MB video card, any otehr ideas waht could be the cause for this?
I have just been playiong max payne 2 on the best graphics settings succesfully for about 45 mins straight, with my side panel OFF! it seems to have done the trick, I experienced none of the expected system rebooting. So I think that my issue is definitly temperature related. (It could just be a flook but I doubt it!) ... hopefully things will be better from now on, with a bit of cooling help. (need to get a desk fan =) )
Maybe you can add some system fans to your case. I was having some heat issues with my system. I had one intake on the front. One exaust in the back. Plus the PSU fan. And it still ran too hot. So, I cut a hole in the side panel and installed a 8cm fan on the side, blowing onto the video card and the processor. No mare heat problems.
35C is a nice ambient temp. So the problem may be circulation within the case. Or, your heatsink and fan and/or heat transfer paste on the processor may be of poor quality. The fact that it booted to a temp of 50C leads me to believe that the processor is the problem. But it could just as easily be your video card that's overheating. Try to cool down the processor first. Use some Arctic Silver, or Arctic Ceramique. And get a solid copper heatsink, like a ThermalTake Volcano 10/11. I like to see an idle temp under 45C. And no more than 55-60C under full load. An intake fan on the side cover blowing onto the processor and video card can make a big difference in their temps.
Also- If you have a PCI card in the slot next to the video card, move it away from the video card. That can impede air-flow to the card.
I have the same problem but it only happens when I am playing a dvd. I have a radeon 7000 series. The system is a Dell precision 340. It only has one intake in the front and a exaust in the back and one on the power supply. What I did is I opened the case ,since it is a swinging case, and I put a desk fan pointing at the cideo card and the processor and it still doesn't work. I don't know what to do...
Make sure you have a clean heatsink and fan on that video card. Use canned air to blow out any dust collected. Then, make sure that you have the proper driver for your card. Re-install DX9b. And then re-install the DVD player program. Do this in the order presented.
And remember to un-install the previous driver before installing a new one. And un-install the DVD program before re-installing it.
Ok well I used to have the same problem but I opened my PC and clean each piece one by one and well it looks that the dust was the problem HOWEVER I did a big big mistake while rebooting my pc I entered the CMOS options to check everything time, etc and then I went to BIOS and I press the option that says START BIOS RECOVERY or something like that..... I know it was a mistake but well I could not make anything it said DO NOT RESET OR TURN OFF COMPUTER, the thing is that after that ok eevery seemed all right until I tried to put a CD on and OHH SUPRISE the DVD and the CD BURNER were missing... at my PC IT ONLY APPEARED THE A: DRIVE AND C: but not the D: nor the E: i went to hardware profiles and I saw a little interrogation yelloy icon over this two drives bur well HELP ME i cant neither put a cd nor dvd not burn anything... at the help wiondows this is what it said:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.
And now i cant do anything Ive tried everything I know but nothing happens. PLz I need Help
AMD Barton 2800
ATI RADEON 9800 PRO - Cataclyst 3.9 driver
1 gb RAM
2 120 mm chassie fans + CPU fan
It all started the day I bought the damn thing. Random reboots, application shutdowns and lockups.
I started to search the net for clues and found out some guy who changed his memory speeds to fix the problem.
I did the same thing, setting my memory speed to 11 from 8 (the first position in the bios for memory clocking on my mobo). And the random lockups was GONE. Yeah ... good for me..
But now I still have a reliable system reboot whenever I come to some specific locations in my games and in my 3D performance test application. Always at the exact same position in the execution.
I have read around here on the forums and seen alot of similar problems that probably is ATI related in some way. Either the driver, the graphics card or DX9.
My brother bought the same videocard and the same motherboard and experience the very same problems.
I also got the same error message that you do.
I use the Performance test version 3.4 from passmark sotfware (http://www.passmark.com)
and it always reboots when running the 3D test - many worlds - after approx 5 seconds.
I also see some fragment errors on the 2nd planet from the left.
I have stock fans on the CPU.And a couple all around the Case.
It reboots mostly when I run Nero to burn a DVD or Cd.Normal temp is around 35c.When after reboots in BIOS it's @ 46c......Every thing is up to date.......Video Card has stock fan on it.And one on the side of the case.
Right now it's @ 36c.I tried to change the res from 1024x768 to 1280x1024 32 bit to force more pressure on the Gfx card instead of the cpu.
Every time I reboot my system It has the same error.I read some where that you can disable the IMAPI CD-Burning COM Service and that might fix it.IF so what setting should I have it @.
I will try some of the things you guys have suggested.....If doesn't work I guess I all ways wanted a Volcan FAN. ^__^
hey you guys... someone had this same exact error before too. what i did to fix it was i adjusted the CPU from 350MHz with 100FSB down to 200MHZ with 66FSB. funny how the problem went away for good. some motherboards are faulty that way. i have not yet install more fans to see if it'll help. you can try that and see how it goes for you. make sure you don't adjust the multiplier. you can decrease your CPU at the next lower speed as long as it's under your current CPU speed.
Hello Moto? Can you hear me now?
All Games Playable on My Wonderful Machine:
DFI NB70-SC Motherboard
P4 2.13Ghz(overclocked from 1.6AGhz)
512MB Infineon DDR PC2700 333MHZ
ATI Radeon 9600XT 128MB AGP overclocked@533/330MHZ
AC'97 Onboard Soundcard
System Manufacturer: SHUTTLE Technologies, Inc
Operating System: Windows XP Service Pack 1
System Model: AK39
BIOS: Phoenix - Award BIOS v6.00PG
Processor: AMD Athlon(tm) XP 2600+
DirectX Version: DirectX 9.
I also have been confronting this problem for quite a while now. I have been busying myself with Thief 2 The metal age, I would be playing Thief for a good forty mins and then all of a sudden without warning the game will shut down back to the desktop within a blink of an eye! And no explanation as well. And sometimes it would even restart my PC, and that's when I get the error message (Bearing in mind I downloaded the latest patch for the game).....
I was told that I needed to replace my PSU because it wasn't strong enough. It was 230w but now has been changed to 350w. But alas! the same problem rears its ugly head just as I thought the coast was clear.
But now after reading this post has motivated me to try the pointers suggested.