(I am a new guy in fixing computer, so I provide the long coding before for more information, sorry!!!)
problem found when I try to start my notebook computer, it comes to the following screen:
Auto-Detecting Pri Master...IDE Hard Disk
Auto-Detecting Pri Slave...ATAPI CDROM
Pri Master: 00E0A0A0 HITACHI-DK23BA-20
Ultra DMA Mode-2
S.M.A.R.T. Capable but Command Failed
Pri Slave: 1709 TOSHIBA DVD-ROM SP-C2402
Pri Master Hard Disk: S.M.A.R.T. Command Failed
hope someone can help me, important data in HD....
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Not sure, all my PC's are running on Award bios's (Asus & Gigabyte MB's), they all have the SMART drive feature in the bios.
Did you check through the MB manual or the laptop MFG website, I'm not overly familier with laptops & there setup. You could email there support, you might get lucky & they reply fast.
AMIBios It should have an option in Advanced Setup 'S.M.A.R.T. for Hard Disks." Another thing you can do is go to the "Standard CMOS Setup" section and where it saysPri Master Type, set it to auto then press enter and see if it recognizes the Drive. If it does hit escape and say yes or y to "exit and save settings?"
hey guys i've been getting similar problem to kan leung and i went into my bios and disabled the SMART drive feature....went save and quit....and now my notebook wont start at all....when i turn it on i just get a black screen and the HD light flashing.....anyone know what the hell happened???
Ok, I know why you cannot see the SMART feature in your BIOS.
You must enable the 'advanced settings' first, usually by pressing ctrl&F1 when in the main BIOS screen. Then if you go into standard BIOS settings (or something like that), the option for SMART to be enabled should be there
Lancool PC K62
Phenom II x3 @ 3.5Ghz
ASUS GTX570 DirectCU II
SMART detects the drive for faults, It will report a failure within windows and boot up that your hard drive is about to fail. it is only about 40% accurate and the dive can work for a considerable time before it fails.
With most the best thing is to go to the hard drive makers website and down load the test tools. running this on you computer will let you know whats going on and give you your error code for RMAing the item.
SMART stands for Self Monitoring And Repair/Reporting Technology (Depending on who you ask when.)
It's not terribly useful, and I've never seen a Smart error fix itself, so I believe reporting is probably the better R in SMART.
Basically when a fault is detected (RPM fluctuations, temp, multiple read errors, on board checksum failures, etc...) it sets a flag (many drives store this and other info what would technically be a negative track number like -1). It can be a sign of things to come, but many run for a normal lifetime when after the flag gets triggered. I have a suspicion that the SMART feature is really meant to drive sales of replacement drives.
Unless you're getting real problems like data being corrupted or not saving properly, then I wouldn't worry too much. It might give you an excuse/reason to get a bigger HDD though!. If you see any of the following during the boot process, then replace you drive RIGHT NOW
General read /write failure or Checksum error/failure : these mean that the disk is almost F****ed
If the drive is making odd whining or crunching sounds - replace it NOW.
If the drive appears to be OK, but seems slower than usual, try running a Defrag (Essantial for Windows, less so for Linux) and do a general drive cleanup - clear out Temp files, Temp internet files, wastebasket, cookies etc. if this helps, don't worry about replacing the drive.
S.M.A.R.T. Command Failed basically means that the smart software within the firmware which is located in the negative tracks in the hard drive is faulty. If the drive is functioning normally there is no cause of alarm. Just turn the smart option in the BIOS on the computer off and the S.M.A.R.T. Command Failed message should dissapear. To rectify this problem the firmware located in the negative track have to be re-written.
hi to all,
I am also facing the same problem i.e S.M.A.R.T. Command failed.
I am using a Pentium 4 processor 2.8 GHz and the PC is installed with Linux Whitebox.
please can anyone assist me on how to remove this error as the PC is configured to be a server and I want it to boot automatically after a power failure without having to press F4 as now the PC's booting automatically when power returns but asking to press F4 to continue and thats what I dont want to.
Thank you and hope to receive your replies
have a nice day
I am yet another person experiencing S.M.A.R.T error - this just happened on my SONY VAIO Laptop which is just 13 months old and out of warranty.
It has AMI BIOS and when the command failed message comes up, it says 'Press F2 to Resume' this then goes to a black screen with a single line in the middle 'Enter CURRENT Password'
Does anyone know how I find out what the password is? I have tried all the obvious ones.
I am having a slightly similar problem with different circumstances - I have swapped a Controller board from a bad hard drive to another one, same serial, same firmware etc, but I am getting a
CAPABLE BUT COMMAND FAILED error. I don't know how to turn off the SMART command in the bios to try and see if this helps. Where is the command for this in the bios, I couldn't find it under ADVANCED...
i have the same problem here i tried already to turn auto/enabled/disabled the SMART in the BIOS but same problem occur. i think the best way is to replace your hard drive. it's all about business, by replacing some parts of the computer...
>>How to access AMI BIOS advanced settings (in order to disable S.M.A.R.T.)?
My ASUS lap-top computer (5 years old?) uses AMIbios. I believe my hard drive is on the way out, and I have recd a "S.M.A.R.T capability has failed" error message, and a prompt to press "F2" key to access the BIOS. By pressing the "F2" button, I can access the bios, but I cannot see any option, in any section of the BIOS, that allows me to disable/turn-off S.M.A.R.T. capability. The sections accessable in AMIbios are as follows: (Main/Advanced/Display/Security/Power/Boot/Exit areas) - listed across the top of the screen, but none of these sections contain any options to disable/turn-off S.M.A.R.T. Can anyone please tell me how to disable/turn-off S.M.A.R.T capability in AMIbios? Thanks!
hi guys! nice information! thnks! but i am also experiencing desame SMART command failed problem.... how can i recover my important files? when i use clone/ image/ or ghosts cds they cant detect my hard drive! and even i slave it to other computer still the drive letter wont appear....although when the pc start it recognizes the HDD..