I just got a HP Pavilion A350E computer, with A7N8X-LA motherboard.
I visited the HP official site, and downloaded the recommended update from there site for this motherboard.
The bios update was succesful, that what the computer said.
I tried to boot the computer, since this "update" the computer screen is black, no lights comming on, but I can hear the pc working.
Hp won't send me the original bios file, so I can try to put back that on the chip. They told me to send back the pc for them, but I desperately need it for a little boy for Christmas. I got a new motherboard, but the connections wont fit. Anyone has the original bios file? It is AMI 3.07 dated 10/15/2003.
Want to enjoy fewer advertisements and more features? Click here to become a Hardware Analysis registered user.
Jim, thanks for your answer.
Yes, that is the link where I got the flash file. That file is for the A7N8X-LA revision 2.01.
My MB is A7N8X-LA revision 2.02. Maybe this is the problem. HP won't help me with this at all, they want back the pc for service. I'm not even sure, if they have a clue about this kind of problems. Their customer service told me, that the pc don't get enough power....)))))))
HI , nice of you to buy a PC, im sorry to say it not hard to fix your problem. but HP are very bad. I will not recommend then to any person or use then if there PC were free., but that my opinion and who am i? ( said for legal resons view my profile and you will see)
OK boot up your system, and press alt + F5.
this should have fixed it.
alternativly/ If not, just press delete, just a bit after you switch on, this will give you a bios entry point, (white writting on screen press then). you will need to check out the system set up,
or set to auto, or press F5 for default settings. you do need to be care full of the updates you install as they look simalar make sure you get the exsact one letter for letter.
there is a small new updater, which doesnt look like it should do (its not call bios flasher) which is better than the DOS one, but have a good look for it you may have to view all fiel and there inforamtion but it had a different name which will stand out, and then download it, for future uses, the DOS (like old type of pc) if you get this a pop it on a floppy disc and the new flash will fit as well on the disc, just pop it in and press alt+F2, right ner the start. this will open the floppy just type in the file name of the bios update, this will load your new, old or which ever bios you want to put back on.
If you send it to HP you will not see it for a few weeks you could try to take it back to the shop and asking for another one just saying that it dont work ( miss the bit about the update). I t may sound silly but wiggle all the connections...
do you get a light come on the monitor? red or green, if you dont this just could be a fault on the monitor. not the PC so you wont need to do any thing to it.
HP do have alot of problems when there built, and need to be looked at just do a quick check when you get it running by clicking.
start/control pannel/system/device manager.
look for problem devices. if you got none your doing OK, if not we'll see you soon
If the keyboard would work, if I would have any screen coming up.. I'd do that... but this pc is as dead as a mummy. Even the power light (that blue one at the power switch) goes out after a couple of seconds.
Asus won't even want to know about this custom-made-motherboard-for-Hp.
I got an another motherboard, an ASUS A7V8X-MX, looks similar, tried to change it in the HP Pavilion A350E, but HP customized their pc so well, even standard connections were modified. Ex: power switch and front audio connections won't fit on this new motherboard.
I don't know if you fixed your problem yet so I will post this in case you haven't.
I have the same PC model from HP. As far as HP support goes, I would say non-existant would be the best description. I have never seen such incompetence in many moons. I guess that is what happens when you employ $2 an hour labor in New Delhi.
First, there are two MB's made by ASUS for HP. Both are A7N8-LA's. The start of the confusion. One is called the ESCAPE and has integrated graphics on the MB and it appears the latest BIOS for it is 3.14 which you installed. My PC which is an a350e has the AGP card only option and is called the FOCUS model. It uses the nVidia NForce2 400 chipset on the North Bridge and the MCP-T chipset on the South Bridge. It also has 2 Firewire ports; one on the front of the case and one in the back. The most recent BIOS for this MB is 3.07. Both BIOS are stripped down AMI's.
I strongly suspect you flashed your MB with the wrong BIOS! The 3.07 BIOS can downloaded from the HP web site.
Yes, this is another case of the absolutely rotten tech support HP gives. It is reasonable to assume that the higher numbered BIOS for the same model MB would be the most current BIOS!
There are other problems with this system even with the right BIOS. The fan temp setting for one is set way to high in the BIOS. I reset mine from a high fan temp kick on of 75 C to 55 C. At least now, my fan kicks on intermittently keeping my CPU below 50 C. This can be done by pressing F11 from blue HP startup screen. Then navigate to Advanced. Then downward to Hardware Monitoring. Press enter and reset fan temps there.
I have still to get a reply from HP on the above. They just play dumb, which very much appears to be the case, and say they will get back to you with an answer!
I have this same a350E system from HP. The exact same thing happened to my PC after flashing with a BIOS update from HP's web site that I was told was OK to do by three separate HP tech support personnel.
If your PC is a custom built Pavlion, please read my separate warning posting in this forum on flashing this motherboard's BIOS. It will hopefully save you being without a PC for 2 weeks.
Im getting the same problem. I updated my bios and now my machine won't loadup at all. All my fans and LEDs run just fine, but I'm getting a blank screen. I cleared my cmos and pulled the battery. No post test, or error beeps. I'm using a a7n8x-la mobo and I updated to v3.12. I don't know if it's right for my board. Unfortunately I'm not sure what model HP Pavilion I have. I bought a new case to fit a new psu and threw away the old case away the stock specs were: amd2400+ 2.0ghz 512pc2100 Geforce4MX intergrated, nforce2 chipset, ASUS a7n8x-la. I'm completely getting brushed off by HP tech support because I can't give them a serial number. Does anyone know what Hewlett Packard Model this is?
I guess it's nice to know I'm not the only one who got screwed by this. I imagine the only way to get this machine to work again is to replace the BIOS firmware chip (mine's labelled "FOCUS V3.07") - has anyone had any luck doing this?