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  Getting rid of "A Disk Read Error Occured. Press CTRL+ALT+DEL to restart" error. 
 
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Rick Chomiak Jan 09, 2004, 08:21am EST Reply - Quote - Report Abuse
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I am getting the "A Disk Read Error Occured. Press CTRL+ALT+DEL to restart" error message.

My computer hadrware is only 4 months old. I have the following:

ASUS A7N8X-X MB
AMD XP 2500 Barton
Maxtor 80G HDD 7200 ATA 133
512mb DDR 400
350W power supply
Window XP Home Edition

Two days ago I went to boot my computer then I got the above error. I tried repeatly to restart, each boot ended with the same disk read error. When I pressed F8 to go into SafeMode, nothing happened. So I booted from my Win XP disk and preformed a Repair. I was then able to start Windows and continue to use the computer. I scanned my computer with the latest updates from McAfee and found No Virus. I shut-down XP and tryied to boot again and Win XP loaded with no problem. I thought I fixed the disk read error with the repair until the next day when I tried to start my computer again. I was shocked to see that I got the same " A Disk Read Error Occured. Press CTRL+ALT+DEL to restart" Error.

So I completed another Windows XP Repair, but this time I ran a chkcsk twice, no errors were found. I checked my boot.ini and it was exactly as a default WinXP home edition boot.ini should be. I then ran the computor for 24 hrs scheduling virus scan to run. The computer ran with no problems for 24 hrs. I then shut down Win XP and restarted immediately after and had no problems. So I thought I fixed the problem until the next day when I tried to start the computer. This time I got the Microsoft page stating that they were sorry for the inconvience but Windows was not able to start dur to ....please pick an option........Safe mode, start normally with last known configuration, etc. The Windows XP screen would pop up but the horizontal moving light would continue to go without loading Win XP. I then repeated to restart until I got the same " A Disk Read Error Occured. Press CTRL+ALT+DEL to restart" Error.

Please help !!!!!!!!

I do not know if I have a virus causing this or if my harddrive is damaged.

Any information to fix this problem would be greatly appreciated and would be great value to all others out there. I searched fthe Internet for many hours to only find this webpage with any kind of help to this disk read error problem.


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Drizzit Jan 09, 2004, 08:40am EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
1 - Have you tried a different IDE cable?
If not give it a go and do a repair if needed again!

2 - You may have a corrupt MBR (master boot record)!! You will need to reformat and do Fdisk /mbr to delete the master boot record!! Save all data first as this will not allow you to access any of your data as all file location addresses are located in the MBR!!

3 - Your harddrive may have a bad sector get a zerofill tool(low level formatting tool)!! This will rewrite you HD's sectors putting them back to factory spec's!! Maxtors is called Maxblast you can get it from thier site!!

4 - or it could be a defective drive, but most read errors are due ot corrupt MBR or a bad sector!!

Rick Chomiak Jan 09, 2004, 03:28pm EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
Thanks for the valuable information. I really appreciate it ! It is so hard to get help on this problem.

Do you have any idea how my hard drive got into this mess ? Could it be a virus causing this error or was it something else?

I will perform another WinXP repair then access my data to back it up on one of my other computer drives.

I will then use PowerMax.

What about typing fixmbr at the WinXP repair option command prompt.

Would typing fixmbr repair the corrupt MBR ?

Is it possible to repair bad sectors without formating your harddrive?






UrkorRah Jan 28, 2004, 09:59am EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
The error is not from the MBR. I have this exact problem on my machine as well. And here's why it's not the MBR - I use Grub2 to load between Linux and Windows XP, which IS the MBR. Grub loads linux just fine, however when the "windows" option is selected I get the read error (for the longest time I thought it was the MBR also). That would lead to believe the problem lies in the file system being used on the windows partition. I looked into this problem from other places and read that it is indeed the filesystem - NTFS. The main configuration you get the error from is by installing Windows XP on a Fresh harddrive and format the drive in NTFS during the setup. If you convert from Fat32 to NTFS post install, or use Fat32 and not convert then you will most likely NOT get the error.

I found a temporary fix to the problem that does allow you to get into windows, but does not remove the problem:

Boot using the WinXP cd and use the recovery console (hitting R when it asks). IF and only IF you get the dos based screen AND you get something like:

1. C:\WINDOWS

Please choose which windows you want to use: 1
.... Or something like that. If you do, then type 1 and hit enter, it will ask for your administrator password which I hope you know :). Then at the command prompt enter: chkdsk /r
The /r switch tells chkdsk to scan the entire drive and recover any bad sectors. Depending on the size of your drive this could take a REALLY long time. Once that is all said and done. Reboot the computer and you should not get the error. It's up for grabs how long this fix will last, so far it seems random to me.

For a real fix, you're going to have to revert back to Fat32. There are 2 ways to go about this. Assuming that you can get back into windows doing the above, you can either use a progam like Partition Magic and hopefully convert your system from NTFS back to Fat32. Or you can backup everything on your harddrive, boot using the Windows XP disk and reinstall the OS and make sure to choose to repartition the harddrive using Fat32.

This has all been from my experience from my own problem. If per chance you are using Fat32 and receiving this error, then I would have to say do what Drizzit says. But, I'm guessing you are using NTFS since it is known XP has some issues with NTFS. To answer your above questions directly. Yes, you can repair the bad sectors without reformating using the /r switch when using chkdsk. The information that is in the sector may or may not be recoverable however. As I said above about it not being the MBR that is causing this error, then the fixmbr command will not help you unfortunitely.

I hope this helps, and you resolve your problem if you haven't already.

Richie Jan 28, 2004, 01:56pm EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
Try the command fixboot with the XP recovery program on cd.

Richard J Hansen
Dan Stevens Mar 17, 2004, 05:52am EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
This isn't necessarily an NTFS problem, as I took your advice - no avail. I installed on a fresh drive (new partition, not zero filled, yet with FAT32). But however, this is my fourth Maxtor hard drive, fourth time with problems. Not just with WindowsXP, it happens with Windows 98/89SE/ME/2000/XP/2003. I've come to the conclusion maybe there is something wrong with the Maxtor drives themselves. I get this idea because any of the 4 drives I've owned from their company weren't auto detected in the bios, nor were they recognized in many operating systems after initial drive install.



Richie Mar 17, 2004, 07:08am EST Reply - Quote - Report Abuse
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Edited: Mar 17, 2004, 07:18am EST

 
>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
I have had to return Maxtor drives and the replacements to those drives as of Dec 03. I've had to get a replacement 3 times for a drive that turned out defective, which to me is unusual. Which is why i will only buy Seagate drives from now on. I'm just tired of going to UPS to return it all the time and having to reinstall everything.

Richard J Hansen
justin menking Mar 31, 2004, 08:42pm EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
I have to disagree that it is a maxtor problem. I am having the same problem right now with my computer, but I have a Western Digital drive. I will try the /r because I am having exactly the same problem, except I havent booted since it happened (XP repair install didnt work). Sorry Im not much help, but I just wanted to let you know my situation also.

Daniel Franks Apr 01, 2004, 12:19am EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
I am haveing the same problems as described above with my Maxtor drive as well. Currently I can look at all the files on the hard drive and read and access them. Back in January I had a similar problem but attributed it to a virus and ended up formatting the drive. I tried using the recovery console as well as doing a repair on the drive both to no avail. I can access all the data fine except for the My Documents folder in my user folder on that hard drive. I would like to do a low level since the repair/fixmbr/fixboot did not work the last time I had this problem. I will try the chkdsk/r in the recovery console, but I'm not getting my hopes up for even a temporary fix. If anyone knows a way around the access restrictions I would like to know. Also another thing that I noticed I had done some partition magic work on the second hard drive (the one i'm using right now and not haveing problems with) formatted it with the NTFS file system and the windows XP setup from the install CD does not recognize the file system. Again any help is appreciated.

Mark Cubitt Apr 01, 2004, 07:31am EST Reply - Quote - Report Abuse
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Edited: Apr 01, 2004, 07:36am EST

 
>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
I'm having this problem when installing on a 4 disk Raid 5 Array using 18gb (IBM) SCSI drives, I have run a full disk check (using IBM's own tool) on all of the drives and they are all fine, and I have run a consitancy check on the array and that is fine also, so my only guess is that it is a windows problem, I will be trying the format in FAT first method described above and will let you know if this works, but any other ideas would be great incase that doesn't work.

I also have 2 Maxtor drives (1x 120gb 1 x 80gb) and have never had any problems with them, and I recomend maxtor to everybody who asks me as I have never seen any probs with them at all.

Kelemen Karoly Apr 02, 2004, 05:54am EST Reply - Quote - Report Abuse
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Edited: Apr 02, 2004, 06:00am EST

 
>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
I have the same problem with one Maxtor HDD.
I try to connect the HDD to other computer as Slave Drive.
The WinXP can see the partitions on the Maxtor as F: and E:, but I can see the data on that drives.
When I try to see I gut some error like "E:\ is not accesible. The parameter is incorect"
Any sugestion? Thanks in advice.

D S Apr 03, 2004, 12:10pm EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
I just had the same problem with my computer running WiN2000 Pro. Can anyone give me some help?

Daniel Franks Apr 03, 2004, 04:29pm EST Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
Response to ^

Try to run the chkdsk /r other than that I have no idea

Richard Armstrong Apr 05, 2004, 09:03am EDT Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
And as with the rest of you...I too have lost a hard drive this week. First off - I'm not a techie so and am barely qualified to start my computer, so forgive my simple explainations.
Last week my computer started having problems, first with missing files and then being unbootable. When I tried to run the Recovery Console, I found I couldn't even do that - I've never set an administrtor password and it was demanding one (blank didn't work). So as all lost souls would do at this point, I recognized "all was lost" and ordered a new hard drive.
I've since installed my new harddrive, but now am having similar problems with my zip drive. When I went to restore by backup files from my Zip 100 USB, the drive wouldn't recognize that the disk was even in. In an effort to see if the zip was functioning correctly, I dug out an old zip drive and put it in. Initially, OK. However, after cycling it in an out several times (for various reasons) it appeared to slowly break down, to the point now where it will bring up a directory window but none of the files are accessible. If I click on one, I get the corresponding software (Word, etc.) starting, but then get a "File could not be found" error message.
From the command prompt, I've run a chkdisk on this volume and it comes up good. I was also able to copy all files using the copy command into My Documents, where I ran a virus scan and found nothing.
Unfortunately, I can't even get that far with the backup zip disk. It isn't even recognized when it's inserted. This makes it tough to use data recovery software. I've tried the trial version of EasyRecovery and of course it doesn't even see the zip in the directory tree.
Any ideas on where my whoas my be? I fear I may soon be spending yet another $150 to replace this hardware if this path continues.

John Campbell Apr 12, 2004, 06:46am EDT Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
I have the same problem. Last week I installed a Western Digital 200GB drive, and I have had the problem ever since. It seems to occur after I install the first widows update on XP Pro. I have considerer refomatting in FAT32 but the XP CD won't let me. It only provides the NTFS option. Frankly it's driving me nuts.

D S Apr 12, 2004, 09:50am EDT Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
My problem was the controller on the Maxtor Hard Drive going bad.

justin menking Apr 12, 2004, 08:42pm EDT Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
In reply to the bypassing the "My Documents" restriction, follow this link. http://support.microsoft.com/?kbid=810881 I had the exact same problem, and now it works fine.
I had the Disk Read Error too, so I installed Windows on another, smaller harddrive. I put Longhorn build 4051 on it, to try it out, and it works perfectly with my old harddrive, and the new build is quite possible more stable than my normal XP. I can view, and modify all of the files on my "Disk Read Error" drive, and I get no problems at all. But when I yank out my new drive, and try to boot from the old, I still get that error. I really dont know what to do, except continue using the new one. Has noone fixed this problem? Because Im not going to format my 150gb+ of files.

Daniel Franks Apr 12, 2004, 09:14pm EDT Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
Thanks alot for that post it worked perfectly. I remember the security tab from previous networking classes, I didn't know about the simple file shareing thought. For the record I was able to get rid of the Disk Read Error by logging into the recovery console on the corrupt hard drive (the 160) and executeing the command chkdsk /r. This WILL take a while to run on my drive it took about 3 hours to complete so make sure you have a ups or something that will ensure no power failures. Although I was successful in getting the disk read error to go away, every windows file in the windows folder seemed to be corrupted and I was unable to run a repair install because the Windows CD does see the windows install in the recovery console but not in the actual installer. As a side note copying files from another windows installation does not work, I tried copying files from my installed 40GB drive to the 160GB drive and all i got was more corrupted files and eventually I did something that caused the password for the recovery console on that drive to become corrupt. If I had it to do over again I would probably try to do a fixmbr or a fixboot, but I can't log into the recovery console on that drive anymore.
Again thanks for the help
Daniel

Shalon Thompkins Apr 13, 2004, 01:05pm EDT Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
i just had this same thing happen to me this morning. I have a 80GB Western Digital and a 40GB Western digital but the 80gb is the one with all my windows files and everything on it my 40gb just had a few MP3's. I tried the Windows recovery thing and that didn't work. Next I tried the chkdsk /r and that said I had one or more problems that are unrecoverable. So the next thing I tried to do was reformat it but that didn't work. After I deleted the partition and tried to install windows I got a fatal error. When I rebooted an retryed the win XP installation said there was no disk in this drive and I can't do anything. My 40GB HD doesn't even show up so I guess I lost that one also. So what do I do now. Is the next thing to do is go buy a new HD or what? This PC is less than 2months old and now this...

Manny Arzeno Apr 17, 2004, 10:42am EDT Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
Hi there,I have a problem also...except its a bit different. I recentl installed Windows XP pro... I tried to run it on my PC..and got the disc read error...now, I didnt get the error beforewhen I had an XP home edition.... the curious thing is, that when we run the hard drive as a slave on my friends comp.. we can see all the files... when we run it as the primary we're able to boot and enter windows without problems...everything on his PC is normal...but when we change to mine..it'll always say disc read error..any thought?? Help?

Junior Apr 17, 2004, 06:39pm EDT Reply - Quote - Report Abuse
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>> Re: A Disk Read Error Occured. Press CTRL ALT DEL to restart
This just started happening to me in the past two days. I will try all the suggested solutions. but when it started happening to me, i did a Full Unconditional format as opposed to a quick format. the drive was already formatted NTFS. And I know it wasn't the MBR because I had the ability to boot into linux.

I have an ASUS P4P800 Deluxe BTW.

Asus P4P800 Deluxe
P4 2.53GHz @ 2.9GHz
1.25GB PC2100

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