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  The specified service does not exist as an installed service. 
 
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David Ferguson Jan 28, 2004, 08:39pm EST Reply - Quote - Report Abuse
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Please read the following carefully before replying. Thank you.
1) I have seen this problem posted on a nother forum in the past, but the thread never led to a solution.
2) This problem has occurred with both a EIDE hard drive and a USB camera. I have also seen reports of it happening with other drives.
3) The problem: every time I reboot, the Hardware installation wizard reports the following: "The specified service does not exist as an installed service."
4) Once this dialog box is closed, the yellow warning diamond appears nect to the device in hardware manager, and the driver "disk.sys" is NOT installed, although "partmgr.sys" is.
5) In all cases that I have and that I have seen reported, the device itself WORKS. I have found no operational problems with the devices.
6) In investigating the setupapi.log file I find that it s trying to install a service with a garbage name.
7) In the HKLM,CurrentCtrlSet,etc entry for this drive, several lines are missing.
8) Please see the very long section below which shows the following (not neccessarily in this order):
a) A successful installation log of my Maxtor drive, done back in October on my new machine
b) the failed install log of the WDC drive done the other day.
c) The registry entries for both items.
9) Drives are both 160GB hard drives but have no partitions bigger than 120GB
10) I use WINXP Home on a computer 4 months old. Every patch, upgrade and bios upgrade have been done.


Again, please read things cerfully before you respond. I only emphasize this because I have, on other forums, received pages and pages of answers from people that obviously didn't read everything.

Thanks in advance,
Dave

Here is the log of a successful drive installation, done when my computer
was put together by the people that built it:
**************************************************************
#-019 Searching for hardware ID(s):
ide\diskmaxtor_6y160p0__________________________yar41bw0,ide\maxtor_6y160p0_
_________________________yar41bw0,ide\diskmaxtor_6y160p0____________________
______,maxtor_6y160p0__________________________yar41bw0,gendisk
#-018 Searching for compatible ID(s): gendisk
#-199 Executing "C:\WINDOWS\system32\setup.exe" with command line: setup -newsetup
#I022 Found "GenDisk" in C:\WINDOWS\inf\disk.inf; Device: "Disk drive"; Driver: "Disk drive"; Provider: "Microsoft"; Mfg: "(Standard disk drives)"; Section name: "disk_install".
#I023 Actual install section: [disk_install.NT]. Rank: 0x00000004. Effective driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [disk_install] in "c:\windows\inf\disk.inf".
#I320 Class GUID of device remains: {4D36E967-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "IDE\DISKMAXTOR_6Y160P0__________________________YAR41BW0\345958314C4B454D202020202020202020202020".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [disk_install.NT.Interfaces] from "c:\windows\inf\disk.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "IDE\DISKMAXTOR_6Y160P0__________________________YAR41BW0\345958314C4B454D202020202020202020202020".
#W100 Query-removal during install of "IDE\DISKMAXTOR_6Y160P0__________________________YAR41BW0\345958314C4B454D20
2020202020202020202020" was vetoed by "IDE\DiskMaxtor_6Y160P0__________________________YAR41BW0\345958314c4b454d20
2020202020202020202020" (veto type 6: PNP_VetoDevice).
#W104 Device "IDE\DISKMAXTOR_6Y160P0__________________________YAR41BW0\345958314C4B454D202020202020202020202020" required reboot: Query remove failed (install)
CfgMgr32 returned: 0x17: CR_REMOVE_VETOED.
#I121 Device install of "IDE\DISKMAXTOR_6Y160P0__________________________YAR41BW0\345958314C4B454D202020202020202020202020" finished successfully.
*************************************************************

Here is the log of just one of several failed attempts at installing two
different types of drives. One is a USB camera that is seen as a drive; the
other is a new hard drive. Both devices showed the same errors starting at
the line which begins "#-035"
*************************************************************
[2004/01/27 20:58:53 2144.2]
#-199 Executing "C:\WINDOWS\system32\rundll32.exe" with command line: rundll32.exe newdev.dll,ClientSideInstall\\.\pipe\PNP_Device_Install_Pipe_0.{F074E653-7FB5-42DA-987B-C627AAC49E4D}
#I060 Set selected driver.
#-019 Searching for hardware ID(s):ide\diskwdc_wd1600jb-fua0_____________________15.05r15,ide\wdc_wd1600jb-00
fua0_____________________15.05r15,ide\diskwdc_wd1600jb-00fua0_______________
______,wdc_wd1600jb-00fua0_____________________15.05r15,gendisk
#-018 Searching for compatible ID(s): gendisk
#I022 Found "GenDisk" in C:\WINDOWS\inf\disk.inf; Device: "Disk drive";Driver: "Disk drive"; Provider: "Microsoft"; Mfg: "(Standard disk drives)";Section name: "disk_install".
#I023 Actual install section: [disk_install.NT]. Rank: 0x00000004. Effective driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [disk_install] in "c:\windows\inf\disk.inf".
#I320 Class GUID of device remains: {4D36E967-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "IDE\DISKWDC_WD1600JB-00FUA0_____________________15.05R15\4457572D414D5345363132333236_030_0_0_0_0".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [disk_install.NT.Interfaces] from"c:\windows\inf\disk.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "IDE\DISKWDC_WD1600JB-00FUA0_____________________15.05R15\4457572D414D5345363132333236_030_0_0_0_0".
#-035 Processing service Add/Delete section [disk_install.NT.Services].
#E263 Filter Service: Failed to open service "??A???". Error 1060: The specified service does not exist as an installed service.
#E275 Error while installing services. Error 1060: The specified service does not exist as an installed service.
#E122 Device install failed. Error 1060: The specified service does not exist as an installed service.
#E154 Class installer failed. Error 1060: The specified service does not exist as an installed service.
#I060 Set selected driver.
#I125 Installing NULL driver for "IDE\DISKWDC_WD1600JB-00FUA0_____________________15.05R15\4457572D414D5345363132333236_030_0_0_0_0".
#I121 Device install of "IDE\DISKWDC_WD1600JB-00FUA0_____________________15.05R15\4457572D414D5345363132333236_030_0_0_0_0" finished successfully.
*******************************************************************
Sorry this is so long. Anyway, both the Olympus Camera and the WDC hard
drive (shown here) are assigned drive letters and as far as I can tell so
far, they work fine. But every time I boot I get the "The specified service
does not exist as an installed service." message at the end of the install
wizard dialog, and the yellow wraning thing show sup next to them in the
Device Manager.

Here is the successful Maxtor registry entry (the HardwareID has been
truncated on purpose):
(Default) REG_SZ (value not set)
Capabilities REG_DWORD 0x00000010 (16)
Class REG_SZ DiskDrive
ClassGUID REG_SZ {4D36E967-E325-11CE-BFC1-08002BE10318}
CompatibleIDs REG_MULTI_SZ GenDisk
ConfigFlags REG_DWORD 0x00000000 (0)
DeviceDesc REG_SZ Disk drive
Driver REG_SZ {4D36E967-E325-11CE-BFC1-08002BE10318}\0006
FriendlyName REG_SZ Maxtor 6Y160P0
HardwareID REG_MULTI_SZ IDE\DiskMaxtor_6Y160P0__________________________YAR41BW0 IDE\Maxtor_6Y16
LocationInformation REG_SZ 0
Mfg REG_SZ (Standard disk drives)
Service REG_SZ disk
UINumber REG_DWORD 0x00000000 (0)


Here is the WDC hard drive entry(the HardwareID has been truncated on
purpose):
(Default) REG_SZ (value not set)
Capabilities REG_DWORD 0x00000010 (16)
Class REG_SZ DiskDrive
ClassGUID REG_SZ {4D36E967-E325-11CE-BFC1-08002BE10318}
CompatibleIDs REG_MULTI_SZ GenDisk
ConfigFlags REG_DWORD 0x00000040 (64)
DeviceDesc REG_SZ WDC WD1600JB-00FUA0
HardwareID REG_MULTI_SZ IDE\DiskWDC_WD1600JB-0FUA0_____________________15.05R15DE\WDC_WD1600J
LocationInformation REG_SZ 1
Mfg REG_SZ (Standard disk drives)
UINumber REG_DWORD 0x00000001 (1)

It looks to me like the "DriverDesc" which should say 'Disk drive" has the
"FrinedlyName" info in it and that the lines for Driver and FriendlyName are
missing, as well as the Service line.
The entry for the other failed install is similarly corrupted.
I am wondiring if my disc.inf file is corrupted and where I would go to
repair it.
Anway, sorry this is so long.
Thanks,
Dave





Frankenstein computer built by WinTec for CompUsa; modified by me.
Intel D865GBF MoBo, P4, 2.8GHZ, 512MB
Maxtor 160GB HD, WDC 160GB HD, Iomega Zip, MysteryBrand CDRW and DVD,
NVIDIA Graphics Card
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Rory Witham Jan 28, 2004, 09:13pm EST Reply - Quote - Report Abuse
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>> Re: The specified service does not exist as an installed service.
OK im reading and writing at the same time. as youve babled on abit.

Ok i'll put it down to a USB device thats reinstalling everytime.

OK device ID, ms device driver s that are installed on your system when the PC is set up has a serial ID, this is how windows knows what it is and assigns a driver to this item.

as for ten have you installedthe mother board drivers, and the chipset drivers for it, as this is missed some times!, it wont make any difference, but well, thought i would just say.. oh and bet youve not got XPservice pack 2, (im not onabout ie sp2)
BUT if youve been a good pet of MS, and done all there updates like a good robot, this will comound the problems as well all know there rap with a big C... no bigger. you could have a false driver installed form the MS patch/ updates corupt installation. and or update install.

you make have had high jacking which faked you.

dont boot with the Usb device in, as it could be seen as a network boot drive.,

when it goes to install, click the box for don't remind me or show me to install this device again.
this will stop the installation again, thus the drivers that works wont be effected and the devoce works now warnings etc....

if you think its a disc fault... the USB camera will be seen as a hard drive and this could be the problem,


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David Ferguson Jan 28, 2004, 11:14pm EST Reply - Quote - Report Abuse
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>> Re: The specified service does not exist as an installed service.
Uhhhh,
I kind of lost you, but I will try to answer.
The hard drive is EIDE. I thought Imade that clear, but maybe not.
So the problme happens with both the EIDE hard drive and the USB camera.
Yeah, I understand that they are both seen as disk drives.
I think you were asking if I had SP2. Every available XP update has been installed. The builder of the computer had SP1 in stalled when I got it in October, and I have been faithfully doing all updates. Yes, all chipset and motherboard drivers are up to date and BIOS was flashed two days ago with newest version.
Where do I go to tell it not to install it again? I have never seen that option.
Also, the USB camera is no longer hooked up. I just wanted topoint out that the problem occurred with both it and my new EIDE drive.
Well, the thing about the "Filter service" is throwing me off, because the successful install doesn't make any reference to a filter service.
I have thought about going into the registry and manually putting the correct entries in the enum section of the current control set, but I will have to study up on that a little. I'm not afraid to play around with the registry, but there are a couple of things I am unsure of. Like if I change the Current Control Set, do I have to change Control Set 1, 2, etc.

Anyway,
Thanks for your help.
Dave


Thanks,
Dave

Frankenstein computer built by WinTec for CompUsa; modified by me.
Intel D865GBF MoBo, P4, 2.8GHZ, 512MB
Maxtor 160GB HD, WDC 160GB HD, Iomega Zip, MysteryBrand CDRW and DVD,
NVIDIA Graphics Card
Brendan Falvey Jan 29, 2004, 01:57am EST Reply - Quote - Report Abuse
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>> Re: The specified service does not exist as an installed service.
I would not recommend hacking the registry without very clear instructions. XP uses the Current Control set at the next boot if you screw it it is likely you will be in for a complete rebuild.

Back to you original problem. USB has been a problem on most flavours of windows. The solution is usually to ensure that windows is uptodate use the M$ site windows update section (provided you are legal) and it will determine if you need to update since one of the early XP updates seems to have related to USB problems. There may be some benefit in going into the System Device manager and deleting the USB entries. before you start.

Next go to the sites for each of your USB peripherals including the camera and ensure you have all the latest drivers installed. One of the best ways to update the drivers is to go into the System device manager and right click the devices select properties and there is an update button use this method.

Have had HP and canon printers unusable under win2k until this process was done and early XP probably used the Win2k USB services module

Brendan falvey

David Ferguson Jan 29, 2004, 02:08am EST Reply - Quote - Report Abuse
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>> Re: The specified service does not exist as an installed service.
Okay, I thought I had made myself clear.
This is not a USB problem. The USB camera is no longer hooked up.
This is an EIDE hard drive that is having the problem. However, it also happened exactly the same way with someone else's USB drive and with my USB camera when I did have it hooked up.
Anyway, thanks for the efforts.
Dave

If you knew how many times I have posted this on different forums (usually a shorter version than what is here) and have had people post answers without reading through and thinking through the problem, you would understand why I am so frustrated.

Frankenstein computer built by WinTec for CompUsa; modified by me.
Intel D865GBF MoBo, P4, 2.8GHZ, 512MB
Maxtor 160GB HD, WDC 160GB HD, Iomega Zip, MysteryBrand CDRW and DVD,
NVIDIA Graphics Card
David Ferguson Jan 29, 2004, 02:12am EST Reply - Quote - Report Abuse
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>> Re: The specified service does not exist as an installed service.
I guess I should have pointed out that the devices we are referring to do not require outside drivers. XP's native drivers should have installed for all of them.
Also, please take note that the devices work just fine. In the case of the hard drive, I have formatted it, partitioned it, put 20 gb of data on it, defragged it,etc. It is working flawlessly, as did the USB camera. All other people who report this problem also report that their devices work fine.
The problem is that the install never gets completed and so every time XP boots up it attempts and then fails to install the disk.sys driver.
Thanks,
Dave

Frankenstein computer built by WinTec for CompUsa; modified by me.
Intel D865GBF MoBo, P4, 2.8GHZ, 512MB
Maxtor 160GB HD, WDC 160GB HD, Iomega Zip, MysteryBrand CDRW and DVD,
NVIDIA Graphics Card
Brendan Falvey Jan 29, 2004, 03:26pm EST Reply - Quote - Report Abuse
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>> Re: The specified service does not exist as an installed service.
Several additional thoughts

Confirm that the motherboard drivers were installed this step is sometimes overlooked. while the M$ driver are usually upto date sometimes they are not always worth a check at the vendor sites

Using the Control panel|System| Device manager try reinstalling the driver where the yellow exclamation mark is. if you feel confident you can delete and then reboot and allow the system to find and reinstal the driver.

Good luck
Brendan

David Ferguson Jan 29, 2004, 09:42pm EST Reply - Quote - Report Abuse
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>> Re: The specified service does not exist as an installed service.
This solution was posted on http:\\forums.techguy.org in response to my
request for help in this matter.
The first solution worked for me. However, I didn't have LowerFilters in
0000 and 0001. Also, the correct key on my computer was:
{4D36E967-E325-11CE-BFC1-08002BE10318} I think the extra two B's on his post
is an error. Here is the link to the entire thread:
http://forums.techguy.org/showthread.php?threadid=199125&goto=newpost

I am hoping he will reply to my last post to explain more about what
LowerFilters are, why they caused the problem and why removing them solved
it. However, if anyone here knows what LowerFilters are, I would love to
find out.

Dave

1. Open the Registry Editor. (Click Start and Run regedit.exe)

2. Go to the key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{4D36E967-E325-11C
E-BBBFC1
-08002BE10318}

3. Right click the above key, choose Export and save the file as backup.reg.

4. Delete the LowerFilters value in the right panel. (NOTE: Under the key,
there
are also some sub keys such as 0000, 0001. Please double click them and
delete the
LowerFilters value.)

5. Restart the computer.

If this still does not work, please perform a Clean Boot to narrow down the
problem.

1. Click Start, and click Run msconfig. The System Configuration Utility
appears.

2. In the General tab, click Selective Startup.

3. Uncheck the processing options that are listed below Selective Startup
except "Load System Services."

4. Click Apply, and then click Close.

5. Restart the computer and test if the issue persists.


Frankenstein computer built by WinTec for CompUsa; modified by me.
Intel D865GBF MoBo, P4, 2.8GHZ, 512MB
Maxtor 160GB HD, WDC 160GB HD, Iomega Zip, MysteryBrand CDRW and DVD,
NVIDIA Graphics Card

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