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  ATI Radeon 9700 
 
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Rich - Oct 18, 2002, 06:21pm EDT Reply - Quote - Report Abuse
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Just bought a new computer today and already having problems with the ATI Radeon 9700. WinXP keeps crashing about 30mins after turning the machine on. It changes resolution and says that hardware has malfunctioned. Looked on Microsoft's website and the error message reads as

ERROR MESSAGE STOP: 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)

It recommended that I change some settings in Display Properties > Settings > Advanced > Troubleshooting.

Basically I had turn off the software and hardware functions.

On further reading I found out this sort of thing might be something to do with an 'Infinite Loop' and either the hardware is broken or the device drivers are corrupt.

Is anyone else having this problem? Are there any solutions? Or do I need to get back to the company I bought it from?

thanks for the help!

Spec:

p4 2.8ghz
100gb ram
120gb hdd
ati radeon 9700
sound blaster audigy
assus motherboard


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T S Oct 25, 2002, 12:04pm EDT Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
This is an extremely common problem that ATI feels is most likely due to power supply problems. The 9700 is a hungry card and a voltage drop to the AGP slot, or insufficient power to the card supply can cause the loop. The problem is, this looping thing is a WinXP thing and means there is a problem with communiction with the videocard. It just doesn't narrow it down the the million things that it could be caused by...drivers, irq conflicts, power, motherboard problems, heat, GPU malfunction, vid card memory overheating...bla bla bla...

I'm in the same boat and have yet to come up with a fix other than underclocking the card. My suggestion is to get a program called Radeonator. Click on the Overclocking tab and instead of sliding the memory and core speeds higher, slide them all the way back (about 212core/212 memory) and then run your benchmarks and games. I bet dollars to donuts it fixes your problem.

Give it a try. You can find radeonator at http://www.rage3d.com

Let my know.

TS

Rich - Nov 05, 2002, 07:27am EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
thank you for the help but i think i've narrowed the problem down to the motherboard.

its an ABIT SR7-8X and on http://www.rage3d.com i found out that it is, at the moment, uncompatible with the graphics card. i'm using beta bios drivers and there is a work around were u change the post write combine setting (or something to do with that).

This has stopped windows from constantly crashing but i am still unable to run certain games. For example Max Payne now runs but freezes randomly and the same story happens in Unreal Tournament 2003 (i've tried running the game on it's lowest settings, with the same problem occuring).

At the moment i'm trying to convince the company that I bought the PC off that they should try using a different make of motherboard, but as you can imagine they aint listening!!!

i also checked the power supply issue and i've got a 350W PSU and should only require a 300W PSU to run my system with no problems (in theory).

the saga continues.............

(excuse the typo on my system spec, it is infact 1gb ddr ram)

jake Nov 06, 2002, 04:37am EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
the games you say that dont work are direct 3d based games (ut 2003 having an open gl option), does this problem occur with other d3d based games? if so i reqomend you download the latest version of direct x (8.1b) if your running win xp you'l need to get the service pack.
if open gl games do run properly then you change ut 2003 to open gl by open the ut2003.inf file in the system directory of the ut 2003 dir. just qoute the d3d driver and un qout the opengl driver like so

[Engine.Engine]
;RenderDevice=D3DDrv.D3DRenderDevice
;RenderDevice=Engine.NullRenderDevice
RenderDevice=OpenGLDrv.OpenGLRenderDevice

i know this doesnt help the hardware problem but it may let you play this masterpeice

have uo tried updating the video bios/drivers?

Error 34:
There was no error
Milos Milosavljevic Dec 02, 2002, 07:06am EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
I also have a similar probelm with Gigabyte Ati Radeon 9000
I've installed WinXP with Service Pack 1
When I connect my USR 56K External Message Modem to the serial port (COM1), the picture and sound freeze at certain intervals in, e.g., Media Player visualisations or in the game Heroes of Might and Magic IV (which is not very demanding I'd say).
When I remove the modem, I can play the game and the visualisation is OK, but the picture keeps freezing when I try to view a DivX (with all necessary software plugins), regardeless of the software I use to watch (microDVD, media player, etc.)
When I play music without 3D graphical effects, there is no freezing (so it shouldn't be the sound card)

My Hardware
-------------------
Creative Labs Sounblaster Live Value 5.1 - PCI
Scsii Tecram adapter (with latest XP driver) - PCI
3com USR 56K Message Modem..external - Serial port (COM1)
Gigabyte 7VAX Motherboard
Gigabyte ATi Radeon 9000 - AGP

HELP PLEASE!!!

Rodney Armstrong Dec 02, 2002, 10:40am EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
Rich,

It could be many different things causing the lockups in certain games.
I have the SIS 645DX chipset, AGP 4x, and it works pretty well.

There are 2 BIOS settings I have to disable, or I will lockup and crash.
One of them is AGP Fastwrites, I must disable this.

The second is Prefetch Cache (don't know what this does), but when it is enabled, lockups and crashing. You can also install the latest AGP driver for your board that is NOT AGP 3.0 compliant, then your card will run in 4x mode, until the BIOS updates iron out the issues. There is hardly any discernable difference between AGP 4x and 8x, only a couple hundred 3DMarks here.

Rodney

Rodney Armstrong Dec 02, 2002, 10:44am EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
Don't know about the Power supply issue, I have always run a PC Power & Cooling Turbo Cool 425. I have never had any power issues. ATI released new drivers recently, and they work pretty well, but drivers did not solve my driver stuck issue, but turning off FAST WRITES did. That is one of those settings that works on some systems, and not on others.

mike jones Dec 02, 2002, 02:02pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
Hi

I have a problem with my setup my spec is :-

amd xp 2200
radeon 9700 pro
512 meg pc2700 ram
msi kt3 aru m/b
s/blaster audigy s/c
win xp pro
drivers for g/card (6.13.10.6200)

the pc is really slow on 3dmarkSE i'm only getting 7700 my old graphic card was a g3 ti-200 and i was only getting 5000 with that. Any ideas my mate just put one of these cards in his machine and he's getting 9300 and he's only running a thunderbird 1400.Help!

jake Dec 02, 2002, 03:10pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
regarding performance of your PC in something like 3D mark. there many factors involved when benchmarking 3d cards. perhaps your bottleneck is not the hardware it self are you using the driver versions as your friend?
certain motherboards perform better than others or maybe your friend has just simply overclocked his gfx card. either way 7700 3d marks is not that bad. its still more than powerful to play todays most demanding games. also i would think that you would be more concerned with the performance of games rather than a brenchmarking ultity like 3d mark or am i missing the point here?

Error 34:
There was no error
T S Dec 02, 2002, 05:09pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
I run the following:

AMD 2200+
1G Ram
Radeon 9700 (6193 Drivers)
SB Audigy Gamer

3dMark is 14483 ten minutes ago.

FYI, you're setup should be 12,000 plus in that program.

mike jones Dec 02, 2002, 05:37pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
What i'm trying to find out if there anything i can do to improve performance asyou can see from the above spec's my should be running faster

T S Dec 02, 2002, 06:45pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
How many processes are running on your system without 3dmark running? What is the CPU % usage with no applications running? You can find this by ctrl-alt-del in WinXP.

ANDREW ELLIS Dec 03, 2002, 07:26pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
I have read the many messages here. I have a similar problem. Purchased a Gigabyte Radeon 9700 Pro. Downloaded latest drivers and ran 3dmark 2001 se. I only got 8500 marks and almost got the same when i retested with all aa options on. Whats causing this??. On the box its states benchmarks of 15000. My Geforce 4 ti4600 got more than this.

Specs

Athlon XP 2000+
Windows Xp Home Edition
512MB ddr ram
Elite Motherboard
Sound card Audigy

This is really annoying as i spent 300 on this card and wonder if its faster than my old one??. Ay ideas please let me know.

Cheers

Wyatt Hatfield Dec 03, 2002, 10:08pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
Sorry Or not to be rude or anything But I am getting the following score on 3Dmark2001 SE with my Geforce 4 ti 4600. I dont think you guys will care but all well.

My system: Athlon XP 1600 + (not OC) Win XP Pro
768 MB DDR pc 2100
K7S5A Mobo
Geforce 4 Ti 4600

I am running it 1024 x 768 everthing on default and I am getting 11,012 3DMarks. Heh. Just thought I would let you all know.
I like Nvidia because good drivers. heh.

http://www.whphotog.com
Wyatt Hatfield Dec 03, 2002, 10:08pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
Sorry Or not to be rude or anything But I am getting the following score on 3Dmark2001 SE with my Geforce 4 ti 4600. I dont think you guys will care but all well.

My system: Athlon XP 1600 + (not OC) Win XP Pro
768 MB DDR pc 2100
K7S5A Mobo
Geforce 4 Ti 4600

I am running it 1024 x 768 everthing on default and I am getting 11,012 3DMarks. Heh. Just thought I would let you all know.
I like Nvidia because good drivers. heh.

http://www.whphotog.com
Wyatt Hatfield Dec 03, 2002, 10:13pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
This is A reply to Jake "either way 7700 3d marks is not that bad. its still more than powerful to play todays most demanding games." This Depends. If your a powerfreak like me and like to run everything In High Resolutions such as 1600 x 1200 or even 1024 x 768 with everything High IN the High 7700 is not what you want when it comes to buying the "most powerful GPU". I dont know about you people but I am waiting for the Geforce FX. I am sorry to bring this up here I mean The ATI is a very nice card its just I am a loyal Nvida guy.

http://www.whphotog.com
Eclipsor Dec 03, 2002, 11:20pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
I have recently upgraded my computer. Specs are:

ASUS A7v8x mobo (via v.4.43 4 in 1 drivers) (bios revision 1008)
athlon xp 1800+ (1533 MHz)
Hercules radeon 9700 pro (catalyst v2.4) (dx 8.1)
512 mb 333Mhz ram
etc...

Funnily enough UT 2003 works fine. I am also getting reasonable 3dMark scores of around the high 11000's. My problems arise with the original UT. It will enevetably freeze or the screen will go blank after anywhere between 30 seconds or 10 minutes of gameplay. Also Hercules 3d tweaker dosn't work at all. After I restart after installing it the computer completely freezes in windows and I have to do a system restore. Any help or views would be appreciated.

Eclipsor

_______________
Epox 8rda3+, Athlon xp 2600+, 512Mb 466MHzDDR ram, Hercules Radeon 9700 pro, Samsung 19" flat crt, Sony 15" LCD, Lite-On 52x52x24 burner, WD 80Gig with 8Meg cache, Enermax 550W psu, ThermalTake Xaser2 6000a
jake Dec 04, 2002, 07:28am EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
i am replying to Wyatt Hatfield, i have a gf 4 ti 4200 64mb, and i manage to run games like ut 2003 in a resolution of 1024 x 768 with maximum FSAA enabled in the driver. i get very playable framrates.

yes i agree that the geforce FX looks very nice but can you name any games that are out at the moment that support pixel and vertex shaders? i know i cant. i bought the ti 4200 64mb because t was cheaper than the others and i do not regret my purchase esp. since i get a 3d mark of 7340 which could be improved by me getting a new motherboard with PC2100 ram. and anyway it is impossible for a comsumer to get hold of the world "most powerful GPU" since nVidia and ATI have got line ups for the next few years.

i like to think i have a moderatly powerful machine, i know this because all my favourite games run smoothly on it, this includes "ut 2003" and "emeroir: battle for dune" even though i still only get a 3d mark score of 7340. and anyway 3d mark is not a real world brenchmark anyway you should be using a game to do that.

what i would reqomend Cameron Semple do is to make sure he is using the same rendering driver in the orginal UT as UT 2003. i know UT 2003 defaults to D3D so you may want to make sure the orginal is also running in D3D, if it is you may as well try it in Open GL

good luck dudes

Error 34:
There was no error
Wyatt Hatfield Dec 04, 2002, 03:40pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
I agree. Its all good. I am just bored.

http://www.whphotog.com
Eclipsor Dec 04, 2002, 08:11pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
Thanks for the suggestion but they were both running with d3d I did try ut with open gl and it did the same thing. Counter Strike also has problems I have already tried it with both d3d and opengl. It freezes in the game. I am starting to think that it might be a hardware problem. :(

_______________
Epox 8rda3+, Athlon xp 2600+, 512Mb 466MHzDDR ram, Hercules Radeon 9700 pro, Samsung 19" flat crt, Sony 15" LCD, Lite-On 52x52x24 burner, WD 80Gig with 8Meg cache, Enermax 550W psu, ThermalTake Xaser2 6000a
Eclipsor Dec 04, 2002, 08:18pm EST Reply - Quote - Report Abuse
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>> Re: ATI Radeon 9700
on reading further back up the forum I noticed someone said that service pack 1 is required for directx 8.1. What sort of impact is not having this going to have?

_______________
Epox 8rda3+, Athlon xp 2600+, 512Mb 466MHzDDR ram, Hercules Radeon 9700 pro, Samsung 19" flat crt, Sony 15" LCD, Lite-On 52x52x24 burner, WD 80Gig with 8Meg cache, Enermax 550W psu, ThermalTake Xaser2 6000a

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