i just recently reformatted my hard drive and i i just installed the sound card (Crystal WDM Audio Codec). But im still not getting any sound and it says it is working properly and... im confused. volume control doesn' load with my computer, and when i select it from the start menu it doens't open. when i open sound recorder i get this message, "Sound recorder cannot record or play back because a sound device is not installed. To install device..." blah blah.
so if you guys could help me. yeah would gladly recieve a thanks as a reward
Want to enjoy fewer advertisements and more features? Click here to become a Hardware Analysis registered user.
Many Sound Cards have WDM drivers that do not install cleanly.
The symptoms are: The driver goes in and according to device manager is properly installed.
But the audio applet in control panel does not recognize that the device is installed.
There is no audio device (preferred or otherwise) that the volume control can use.
You can uninstall and reinstall as many times as you want with out changing anything.
This symptom happens sometimes on ATI Tuner cards as well. I could not get the Rage Theater Audio to go in, although every thing else would.
I do not have an answer to fix the problem. But here are some of the steps that I've tried:
Removing all traces of the driver from the system. Reinstalling the driver.
in windows 9x, kill the HKLM_enum key and let everything redetect. (This often works for problematic devices.)
in all windows: Kill the Media Section in Current Control set.
take a clean hard drive, do a clean install of the O/S and driver (now the device works) and exporting the associated registry entries, then reattaching the old system and merging in the correct keys.
For any non-WDM driver, one of the steps above would work. If the manufacturer makes a non-WDM driver, Install that and the device will usually work properly. Do not let Windows Update try to install a newer driver or else it will break it.
I first saw this symptom when VIA Audio devices started showing up. If the WDM driver did not go in cleanly the first time, there was no way to make it work (short of wiping and doing a clean load of the O/S).
We had to install the PCI (non-WDM) driver or use another sound card to get sound.
I have searched for a solution on the web to no avail, and would welcome any suggestions from people who have had this problem and made the WDM work. Lots of people want to give advice without actually experiencing the problem. None of their advice ever helps. So if you have a solution that has worked for you in the past to fix this, I would welcome your input.
There is a windows generic driver layer under your software, you reinstall it by removing the HARDWARE in device manager, forcing windows to fresh recognize the device and load windows generic drivers for it, sometimes this works by itself, then sometimes you reistall the driver behind that and it works
I don't know who you are, or where you came from Bruce Hildebrand, but you need to shut the f**k up, or find another forum
Diagnosis is some times a process of elimination, (twice), another person, & I gave simple well know basic steps for trouble shooting installing new hardware, and you butt in argumentatively, insulting, & showing your ignorance w/ your long winded explanation of your theories, and all the b**ls**t you tried that didn't work
You have a grand total of three posts, and so far you have not got off to a good start, you need to close your mouth, & open your ears, & shut the f**k up, then maybe you will get a chance to learn something
When you have learned some basic computer skills, maybe you will be able to give some advice that can help someone
Until then, have a coke & a smile, & shut the f**k up
1) Standard Hardware Troubleshooting does not work for this specific problem.
2) I offered no theories but if you want one now, I think there is a fundamental deign problem with WDM driver installation mechanisms (usually manifesting itself in cases where there was other different hardware present, prior to the driver install. In some cases the existence of A PCI driver getting replaced by a WDM driver is sufficient.
3) I indicated things that have been tried in the past and failed, to hopefully gain some valid information (instead of posts where respondents just guess at the problem with a try this or a try that)
4) There are thousands of people who have this problem. A simple internet search will verify that. I have personally seen it on VIA audio, ATR Rage Theater Audio, some Crystal Sound Cards. To date, there have been no posts that provide a solution (other than wipe and reload).
5) No need to get in to a hissy fit and use foul language. I wasn’t criticizing YOU!
OK Bruce, you did question my experience, & your comment to the othe guy about intergrated audio was "gratuitus"
Hey, you are new here, I am a Senior member, everybody knows me, I have been a contributer to this forum for over a year now
But you took a tongue lashing w/ grace
I am going to give you a chance, I think you have potential
You seem to have some insight, & you seem have some computer skills, but what you should, & must realize is, so have another million people, many of which have been corresponding here, in this forum, for years now
You assume he has a WDM driver problem, that very well may be true, but we do not know this for certain yet @ this point
&, yes I have had WDM driver trouble, & I solved mine w/ a complex Audigy 2 Platinum installation, & worked mine out w/out reformating
Windows XP requires that a service called Windows Audio be loaded and running for any sound to function properly.
This also prevents Windows applets, such as Sound Control, from working properly.
Go to run, type services.msc, then scroll down to Windows Audio. Make sure it's set to automatic and that it's running.
If it's not running, obviously there's an inherent problem with either the service or one of its dependancies... at which case I would suggest a reinstall. Maybe not neccessarily a clean install, but just an install over your current OS.
I'm kind of in the same shoes but by my own doing. I think I uninstalled my sound card last night. I'm not really sure though. All I know is there is when I look at my sound devices and click on the Audio tab I do not see a playback device. I'm assuming I uninstalled it. What sucks is I do not know what driver I need to try to reinstall now. The name of what I uninstalled last night started with a "re". I want to say it was Retech but I am unable to find anything like that online. What happened was "out of nowhere" this icon appeared on my toolbar. Of course I got curious and thought I would check it out. It was some kine of Kereoke thing. I had been downloading and installing other music stuff throughout the day so I assumed this was somehow installed without my knowing. ................like that's ever happened before. lol... Anyway, I went to uninstall it and then I realized I was uninstalling a driver that had the same icon. Yes, I know that's what I get for not paying attention all. So......if anyone knows of a sound card that starts with "Re" and has what looks to be a spider in the upper left hand corner please responed. Thank you for you time.
Sorry, I don't HAVE as solution. The whole point of my describing my actions was to FIND a solution.
Evidently no one else has found one either. (short of wiping the drive and reloading the OS).
(or loading a non-WDM driver [if available])
I believe that there are inherent bugs in the WDM model that microsoft created and the vendors patterned thir WDM drivers around. These bugs do not show up if you are installing on a clean load. If you have had other sound cards or older drivers loaded, you may run into a problem.
I'm still looking for a solution. What I am not looking for is someone's guesses. I've tried ALL the things that people guess might help to no avail.