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  System Boot Problems 
 
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Joe Munsch Mar 16, 2005, 04:34pm EST Reply - Quote - Report Abuse
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Edited: Mar 16, 2005, 08:50pm EST

Replies: 10 - Views: 3215
So I had a homebuilt computer with two maxtor harddrives (one 80 gb, the other 160 gb.) One day while transfering files from one harddrive to the other, I hear a pretty loud clicking sound and the computer restarts, and will no longer reboot. I figured that the mobo might be fried or something, so I bought a bunch of parts to start building a new one (the old one was getting kind of old anyway.) The problem was, the computer would restart right after the loading of Mup.sys. It would do this in the safe modes, in boot normally, and in last known good configuration.

Jump to now, on my new system I installed WinXP Pro on an empty partition of the 160 gb drive. I really want to preserve the data on both of my drives. Windows booted fine the first time, and I installed my motherboard's drivers. It tells me I need to restart so I say "ok" and it restarts. It asked me which OS I wanted to boot, and I select the new install of XP Pro. Now it's doing the same thing! It restarts after the loading of Mup.sys. The only hardware that stayed the same between the old computer and the new is the two harddrives and a firewire PCI card. Is there any way to get the computer to boot? Especially while preserving the data? It seems to me that this is probably a harddrive problem.

Thanks in advance.
---------------------------
Asus A8N SLI-Deluxe
Antect 480w TrueBlue PSU
2x512 mb Corsair ValueSelect Pc3200 RAM
Athlon 64 3000+
Maxtor 160gb and Maxtor 80gb drives.
Radeon x800 XL
Lite-On DVD+RW
Lite-On DVD-ROM


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Joe Munsch Mar 19, 2005, 09:33am EST Reply - Quote - Report Abuse
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>> Re: System Boot Problems
Ok, I can be more detailed about the problem now, so maybe someone can help me. I removed the firewire card and tested the system, and it's the same problem, so the firewire card is not the cause. I unhooked my 2nd Maxtor 80gb drive, so the 160 gb drive has to be the cause. I disabled all the restart on error options and this is the error I get.

Stop: c000021a {Fatal System Error}
The session manager initialization system process terminated unexpectedly with a status of 0xc000026c (0x00000000 0x00000000). The system has been shut down.

I have looked online and it appears to be an issue with winlogin and compromised security, or bad drivers. I had this problem on my old computer with this harddrive. I moved the harddrive to my new computer, installed windows on a blank partition and I still get the same error, so I strongly doubt that it is an issue with bad drivers or winlogin security, because I get the same error on a fresh install of windows as an old one. The way this error came about originally, was I was transferring files from one harddrive to the other on my old computer, I heard a loud click, the system restarted and I got this error, and could no longer boot Windows.

Is there any way around this that doesn't involve wiping the harddrives? (I want to keep my data.) Also, can I get around this without buying a new hard drive? I will buy a new one if I must, but I would prefer not to.

Thanks.



Harris Walktin Mar 19, 2005, 10:40am EST Reply - Quote - Report Abuse
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>> Re: System Boot Problems
A load click points to the hardware. I have heared these clicks before followed by the system rebooting , then the bios never detecting the Drives again. All I did was shut off my PC for 5 minutes then turned it back on and everything was well. Usually this could lead to hard drive failure. Normally an overheated Hard drive would reboot and start over. However a clicking sound can mean something more serious. Can you access the drive at all in any way possible? Does the BIOS detect it?

- Harris W. -AMD Employee
AMD cannot be held responsible for any damage done to your PC by my advice. My advice is valid.
Joe Munsch Mar 19, 2005, 11:17am EST Reply - Quote - Report Abuse
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>> Re: System Boot Problems
Hey, the BIOS detects all my drives.

That Guy Mar 19, 2005, 04:13pm EST Reply - Quote - Report Abuse
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Edited: Jan 14, 2009, 10:48pm EST

 
>> .

Joe Munsch Mar 19, 2005, 10:01pm EST Reply - Quote - Report Abuse
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>> Re: System Boot Problems
I was using XP SP2. I didn't want to install XP on the 80gb drive, cause that has data I want to keep too.

I solved the problem by buying a new 160 gb SATA hard drive, and installing Windows XP SP2 on that. I can browse all the files on the (old) 160gb drive, and I still don't know what the problem was with the old 160gb drive. The only thing I've noticed is that when I try to access my old My Documents folder, I get an error telling me the drive isn't formatted (though it is) and that I have to format the drive. This might just be caused by how Windows protects the My Documents folder, I'm not sure. Oh well.

That Guy Mar 19, 2005, 11:04pm EST Reply - Quote - Report Abuse
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Edited: Jan 14, 2009, 10:49pm EST

 
>> .

sam phillips Apr 15, 2005, 05:13am EDT Reply - Quote - Report Abuse
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Edited: Apr 15, 2005, 05:14am EDT

 
>> Re: System Boot Problems
Hello

Please can you help - I have just got the exact same error on a brand new Advent 7072 - its only 1 month old!!! ARGH!

I had been working it on the computer during the evening went to bed woke up and the blue death screen came up

I am not a computer expert, so not 100% whether the problem is terminal - I run my business from the laptop as such I need the data on it!! I am very good at backing up - but as the laptop is only 1 month old I thought I would be ok - but I guess this is a lesson for me!!!

Please let me know

Thanks

Sam


That Guy Apr 15, 2005, 12:53pm EDT Reply - Quote - Report Abuse
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Edited: Jan 14, 2009, 10:49pm EST

 
>> .

Spam Gaurdian Apr 18, 2005, 03:51pm EDT Reply - Quote - Report Abuse
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Edited: Apr 18, 2005, 03:55pm EDT

 
>> Re: System Boot Problems
Found this thread via Google, and thought I'd add a question here too. I'm working on a friends computer and it reports the same error as mentioned in the second post:

Stop: c000021a {Fatal System Error}
The session manager initialization system process terminated unexpectedly with a status of 0xc000026c (0x00000000 0x00000000). The system has been shut down.

This is following the third consecutive install of Windows XP, but in a particular order. First install was through the computer's OEM over the phone to India. Second install was by me, as was the third. The only thing that I can point the finger at currently is Windows XP SP2. On the second installation I installed XP Home from the OEM disk and then proceeded to update, everything was fine until SP2 installed, then software installations began to fail complaining about corrupt files. The software I'm referring to is Norton AntiVirus, Microsoft Office, Lexmark X63 Drivers, etc. This was also accompanied by a random message that the "registry was corrupt and restored from a log..." message on reboots. Eventually the system refused to boot anymore, rebooting itself just before the graphical login screen appeared for XP, in an endless cycle. On the next installation I intentionally installed all the software first, with no issues, Norton, Office, etc all ran error-free, not even a hic-up. And as soon I SP2 was installed the same symptoms began to appear. I have yet to find any solutions for this even from the OEM. This computer is about 4 years old no and no longer covered by them, so I'm trying to help out. There is very little hardware in the system, a video card, network card, processor, memory, very bare-bones and very stock. Thought I would drop a line here for any suggestions.

(almost forgot the specs...)
Pentium 4 - 1.6
128 DDR PC2100
80GB Maxtor Hard Drive
D-Link 10/100 Network Card
integrated sound (AC-97 codec?)
ATI Rage 128 Ultra 16MB (4x AGP)

Thanks

SG

That Guy Apr 18, 2005, 04:31pm EDT Reply - Quote - Report Abuse
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Edited: Jan 14, 2009, 10:49pm EST

 
>> .


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