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  XFX 6800 Crashing problems 
 
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Thomas Parker May 17, 2005, 07:34pm EDT Report Abuse
XFX Geforce 6800 128 LE

Basically when I load into any game such as Half Life 2, Star Wars: Republic Commando, or Load certain aspects of games in SWG my screen goes black and the monitor light starts to blink. I lose all sound and everything else. When I restart my computer it stays that way. I have to power down completely and then turn it back on and i'm ok. The games never work however. The problem used to be just intermittant but now it happens every time I try to play games. World of Warcraft still works but none of my FPS games do and I have trouble with Star Wars Galaxies and Guild Wars. I put in my brothers old Geforce 4 TI 4400 and all my games work.

I've tried many different drivers, I've got all the latest motherboard updates, and systems/windows updates as well. Please help. To note, this is my 5th Card through "RMAs" by XFXforce. The 4 5900s I had all had bad RAM and now this one is doing this (but it's a 6800 so the ram should be manufactured from different batches).

Here are some sys specs:

System Manufacturer: ASUSTeK Computer INC.
System Model: A7N8X-E
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 3200+, MMX, 3DNow, ~2.2GHz
Memory: 1024MB RAM
Page File: 197MB used, 3798MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode


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mothow May 17, 2005, 07:43pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Still sounds like bad ram.But you could try a fresh install of windows sometimes that cures what seems to be mechanical problem's.I had a crashing problem a little while back and i did a fresh install of windows and it's been fine ever since.By the way 6800LE are known to have a black screen issue's.I would try the fresh install i know you are saying wtf is that gonna do but i thought my PC was dieing til i did that.Believe me its not dieing.After that i broke two of my best futuremark score's and got my highest cpu OC of 3.93ghz

ASRock Z97 Extreme 4 / i7 4790K / Corsair H80i / 4x4GB Crucial Ballistix Smart Tracer DDR3 1600 / 1TB Western Digital Caviar Black / 240GB Mushkin Chronos Deluxe SSD / 2x Evga GTX 670 FTW 2GB in SLI / Sound Blaster Recon3D Fatal1ty / Corsair HX1000w
OCGW May 17, 2005, 07:53pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Sounds like you may have a bad agp slot on your mobo that is screwing up you gfx cards buddy

I would dump that mobo, or if it is under warranty, have it checked out

OCGW

PEACE

mothow May 17, 2005, 07:55pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
True i never thought of that there almost no way you got 5 bad cards in a row..lol

ASRock Z97 Extreme 4 / i7 4790K / Corsair H80i / 4x4GB Crucial Ballistix Smart Tracer DDR3 1600 / 1TB Western Digital Caviar Black / 240GB Mushkin Chronos Deluxe SSD / 2x Evga GTX 670 FTW 2GB in SLI / Sound Blaster Recon3D Fatal1ty / Corsair HX1000w
Thomas Parker May 17, 2005, 10:31pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Ya, I actually just finished a fresh install of Windows on my machine. Then checked here and saw you said that fixed yours. Havn't got the games running yet but as soon as I get that checked I'll let you know.

Also, I thought it was a bad mainboard myself after the second bad card so I bought new RAM, CPU, Motherboard, Power supply x2, and cables. I also bought a new case recently. After that the 2 other RMA cards from them didn't work either. Each one had green lines through the screen during post, in BIOS, and anywhere else eventually crashing. Those 4 were all 5900's and 5900 ultras. I was informed that those cards they were replacing with for me were all part of a bad batch or RAM. So after 7 months of that they upgraded me to this current 6800. It worked ok with intermittant splurts of black screen with blinking mon light. Now it's all the time. The techs there said to RMA it as well with no answer as to why it was doing this. I've tried other cards, power supplies and RAM setups to see if it could be anything else.

So, now that my install is done for Windows XP i'm going to try those games again.

Thomas Parker May 17, 2005, 10:41pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Seems like a no go.

After my fresh install I tried out Guild Wars (which subsequntly worked last night fine) and I got the black screen and nothing else. Havn't tried SWG yet but Guild Wars only started doing this today and the re-install of Windows apparently didn't fix it :(

varun rao May 18, 2005, 01:16am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
have u tried the card on another system?.... 5 cards in a row seems a little too much even for XFX.

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Thomas Parker May 18, 2005, 02:46am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Yes, I have tried my 6800 in 4 other machines. Same effect. With the same games at least. You have to understand that I've had a total rebuild of my computer after the first 2 cards didn't work to rule out it being my machine. I have no power outages or surges, I have protectors, 550w power supply, I've tried many various versions of drivers that every tech has told me to try...everything.

If I stated 5 cards earlier that was a mistake. It was 3 regular 5900's, 1 5900 Ultra, and now the 6800. The 5900 cards had a bunch of green lines and objects on the screen that showed me it was a ram problem on the cards. The 6800 just goes to a black screen and that's it. A restart won't even fix it I have to power down and power back up.

Like I said, i've tried it in 3 other computers now with the same effect. I put an old GF4 TI 4400 in my computer and all my games run fine. The xfx team said to RMA it so they could check it out at their lab but that will leave me with no computer for weeks. Which I can't do because my work and classes are partially online.

Craven Moorehead May 18, 2005, 03:00am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
In response to your post I have to XFX 6800 Ultra PCI express cards I run it in SLI or solo as I would take one out and put it in my Fatalt1y Board. But I never had these card give me any problems which so ever as you describe, although I did have troubles with ASUS motherboard and the memory that was on it. I too had similar problems even after a fresh install of XP. But it it took me replace everything @ time till I figured it was the ram was just screwing everything up!

Thomas Parker May 18, 2005, 03:30am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Ya, I expected my system RAM from early on but I've swaped it with Corsair models instead of my samsung to no avail. It just seems from what I have gathered that it's the GPU ram that's messing up not my systems. All the signes point to it anyway.

varun rao May 18, 2005, 04:12am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
seeing that u've tried it on other systems and had the same effect... perhaps u should give it back to XFX but with a strongly worded letter... hopefully they have some customer satisfaction policies that will swing into action.

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Rory Witham May 18, 2005, 04:37am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
could also be a weak PSU?
IF you un- clock your computer will it work correctly then?
Have to updated the bios?

It could just be a mobo issue, being that Asus bus locks rarely work


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varun rao May 18, 2005, 04:51am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
rory he says he tried it on 4 other completely different systems... its prolyy the card

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Thomas Parker May 18, 2005, 06:37pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
I"m sorry weak PSU?
Do you mean Power Supply Unit or are you talking about some aspect of the motherboard?
If you mean power supply it is an Enermax 550w.

I'm not familiar with Asus bus locks...any other information on that?

Two of the other 3 boards that I tried it on were the same A7N8X-E Deluxe boards. The rest of the system was completely different however.
The third board I tried it on was also an Asus board but a totally different make with a VIA chipset.
The 3 systems I'm placed it in are different systems just all Asus boards. All have 8X AGP and 2 with AGP 3.0 Pro.

I sent the card back to XFX today. They have to test it in their lab because they don't think it's their cards. Their lead tech said, and I quote "It is impossible for 4 cards to fail within a year". In my experience..completely not true...It's just unlikely. However their previous techs informed me the 5900 cards I had recieved all had bad RAM. So now why are they trying to say it's my system when they already claimed fault previously? I send them a very strong letter letting them know I'm not a layman and they had better keep their stories straight.

This however means that I will be without a working video card for my machine for I'm guessing 2 weeks. This is going to severely inturrupt my online classes and ability to do work from home.

Sika Rippa May 21, 2005, 07:17pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Hi,

I wonder you had a 'black screen' affected card, please visit link below to get some extra info.

http://www.xtremesystems.org/forums/showthread.php?t=59391


Vojtech Kocman May 22, 2005, 07:53am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
I am sure it is that "black screen" problem. I had 3 6800LE and I would never buy such a crap again.

Vojtech Kocman May 22, 2005, 07:55am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
You can easily try if it is really the "black screen" problem. Underclock your GFX's card memory from 700 to 500 MHz and if there's no blacksreen in games, it is the "blackscreen problem"

There are ways how to solve that.

Vojtech Kocman May 22, 2005, 08:00am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
You can easily try if it is really the "black screen" problem. Underclock your GFX's card memory from 700 to 500 MHz and if there's no blacksreen in games, it is the "blackscreen problem"

There are ways how to solve that.

Vojtech Kocman May 22, 2005, 08:01am EDT Report Abuse
>> Re: XFX 6800 Crashing problems
sorry for dual post

Thomas Parker May 22, 2005, 03:36pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Np on the dual post.

Nice link by the way. I"m positive that is my exact problem. If I still had the card I would have given that guy the information he wanted on the XFX LE card. I did under clock that stupid card but not by that much. I still had the problems. When I first had the card it would only do that to me a few times and it got increasingly worse. Where that link talks about it happening under heavy load especially in 3D programs is very true. That would explain why it didn't happen in World of Warcraft. It is not as intesive of a 3D game atmosphere as the FPS are, or as Star Wars Galaxies. I'm going to save that link and forward it to XFX and maybe even this forum discussion.

Even if they don't read it, at least I can say I tried. I told them when I RMAed my card that I DO NOT want another LE card. So if they send me another one I'm going to have to get nasty. :)

Sika Rippa May 23, 2005, 05:16pm EDT Report Abuse
>> Re: XFX 6800 Crashing problems
Nice that you found the document usefull !

I think that the XFX 6880LE is quite 'clear' black screen case, since now there is at least second case.
When I started to write that document that was concidered of problem with 'Gainward'. After little survey MSI-card appeard to have exactly the same features and now I am quite sure that XFX and maybe Leadtek have also the same 'quality' products.

Having details about that card would be fine, but now I hope that you will get a new working card :D


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