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/ Forums / FIC Announces Two New Motherboards for Intel 845 C...
 

  Re: FIC Announces Two New Motherboards for Intel 845 Chipset. 
 
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Kelly Smith Oct 18, 2001, 05:19pm EDT Reply - Quote - Report Abuse
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I currently own a VC11 mobo with a 2Gz P4 processor. This machine reboots every now and then for no apparent reason.I have tried Win95, win98, linux (redhat and suse) and now Windows XP.

I have also started to see on groups.google.com more complaints about rebooting on this mobo. Has anybody else had similair problems with the VC11.


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dwayne custer Feb 06, 2002, 05:28am EST Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
I also have a VC11 motherboard. It has a P4 1.5 Gig processor. It's running Windows Me. It also reboots without warning or reason. Have you found out anything more about it.

Andrew Jewett Feb 13, 2002, 11:32pm EST Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
Anyway, you are not the only one out there.

I have been having exactly this problem for months.
The computer keeps restarting over and over again.
I run linux (Redhat 7.1) and windows (98 and ME)
I need to have a stable computer for running long simulations.
This is not just inconvenient. It has been a big problem.

I can't find any other information about this.
I'm so glad to run into someone else who noticed it.
I've been trying to see if it was the motherboard or the wall-outlet.
Your message helped me narrow down the problem. Thanks.
I'm curious, did you attempt to return the motherboard to FIC?
If so, please let me know how to get in contact with them.
(FIC doesn't offer any consumer support at all which makes me angry.)

Andrew

Robert Kropiewnicki Feb 13, 2002, 11:58pm EST Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
Hi all,

I don't have any first hand experience with this board, but it sounds a bit like you have a heat issue. Does the board come with any thermal diagnostics built in? Is there a heatsink over the northbridge and/or southbridge?

dwayne custer Feb 14, 2002, 01:39am EST Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
I did get through to FIC. I bought the system from Tiger Direct. After a week of trying to get in touch with someone, I got a case number from FIC and TigerDirect is replacing the Motherboard and Case. I hope that solves the problem. FIC tech numbers are 510-252-7756 and 510-252-7758. Neither being toll free. I finally got a reply from their Tech support web page. Fill out the form and wait. In about a week they'll answer it. I hope this fixes my problem and helps you out too.

Andrew Jewett Feb 14, 2002, 09:27pm EST Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
Thanks for the replies. I will call that number.

Incidentally, I don't think it is a heat issue.
(At least if it is, it is not something you can fix by changing
the fan, heat-sink, or case.)

I actually hired someone to fix my computer and he replaced the case and added two more fans. I still get frequent restarts (about once ever 6 hours). I even tried openning up the case to the outside air
(about 67 degrees F). To no avail.

After leaving the machine running for a while, I can quickly restart the machine and look at the BIOS heat monitoring utility. It says the CPU is about 36 degrees C. (I don't know how to check the temperature
while windows is running).

Adam Worth Apr 26, 2002, 12:26am EDT Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
I have exactly the same god damn problem!! After pulling my hair out for hours trying to figure out what the problem was it turns out to be the this mobo. I have tried several OS too, and they will all do the same thing. Sometimes it reboots within a few seconds after the OS starts and sometimes it takes upto 5 minutes, but it will reboot for no reason at all!! It is not a temperature problem because when it reboots I go into the BIOS and the CPU temperature is way below being critical. There is definitely something wrong with this boards. I am going to return this damn board tomorrow and get a different brand. My advice is STAY AWAY from these boards, they are JUNK!!!! Trust me, you will regret it....

Adam

dwayne custer Apr 26, 2002, 02:06am EDT Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
I received a replacement Motherboard from Tiger Direct, same model and everything. This one works like a champ. FIC has sold allot of VC-11, and most people are very happy with them. We just seem to have gotten the couple of bad ones from the batch. Work with FIC or whoever you bought the board from and I'm sure you'll end up happy. My biggest complaint is how long it took to get it resolved, but now that it is, I'm completely happy.

Andrew Jewett Apr 27, 2002, 11:05pm EDT Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
Alas, I never tried to return the motherboard to the vendor, because I bought it at Fry's and
the 2-week-return-period had expired by the time I had determined that the problem
was the motherboard. So I bought a new board.

If for no other reason than to vent my frustration, I found a customer support
web-page and submitted a bug report to FIC. I got an email from an FIC
employee a few days later. The email said that FIC is not aware of this problem.
He offered to RMA the VC11 motherboard (send it back and they'll send me a
new one), but I had already replaced it so I declined. I was relatively impressed
that they had a customer service department at all and that they offered to replace it.

To put this in perspective, since you replied to my post, I went to search for the web-page
I think I found it on a link that was accessable from:
http://www.fic.com.tw/techsupport/motherboards/
I'd ask you to send them an email as well because I don't think he believed me,
but now I can't find the website anymore. After poking around a little bit, I have to
say that if it's still there, they don't make it easy to find.

In summary,:
Once I was able to contact a support person at FIC, I was able to get customer support,
although it was too late. But it wasn't easy to find out who to contact, and now I can't
find the website anymore. Perhaps they took it down. I don't know how their customer
support compares with that of other manufacturers, but I think I'll try a different company
next time.

Rich Kasparian Jun 28, 2002, 12:28pm EDT Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
I have the VC11 with a P4 1.5 gig chip and run Windows 2000 Pro. The performance is outstandsing!

gary lieberman Mar 09, 2003, 10:30am EST Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
I've been fighting the same battle. Been looking at everything...a couple of the power supply values are off, but I wouldn't think that would be doing it. I may switch it out at some point, but before I do, I thought about upgrading my BIOS and maybe that would help.

I downloaded 2 BIOS upgrades from the FIC website that should be appropriate for my board (PCB V1.2)...IEC43 and IEC45. I tried to install IEC45 and when that failed, I dropped back and tried to install IEC43, thinking that after I did that, THEN I could upgrade to IEC45. That failed, too. Here are the results of those attempts:


1ST ATTEMPT: upgrading from IEC42 to IEC45

----- start of messages -----

For i845-LPC47M19-6A69VF0AC-0 Date: 09/12/2001
Flash type -

File Name to Program : IEC45.BIN

Image file is NOT original BIOS
!! BIOS Image file checksum not zero !!
(Press "ESC" key to Exit)

Check to see if FDD & HDD error occurred
Avoid using file saved from M/B directly

Message: Press any key to continue.

----- end of messages -----

"ESC" exited the flash routine and returned me to the A:\>. Pressing any other key caused the FLASH program to resume, yielding the following results:

----- start of messages -----

For i845-LPC47M19-6A69VF0AC-0 Date: 09/12/2001
Flash Type - SST 49LF002A /3.3V (2MB)

File Name to Program : IEC45.BIN

Programming Flash Memory -

Flash ROM is Write-Protected

Please make whether lockout jumpers
is set to correct or not.

Warning: Program Chip fail !

----- end of messages -----

It then exits the pgm and returns me to the A:\>.

============================================

2ND ATTEMPT: upgrading from IEC42 to IEC43

----- start of messages -----

For i845-LPC47M19-6A69VF0AC-0 Date: 09/12/2001
Flash Type - SST 49LF002A /3.3V (2MB)

File Name to Program : IEC45.BIN

Programming Flash Memory -

Flash ROM is Write-Protected

Please make whether lockout jumpers
is set to correct or not.

Warning: Program Chip fail !

----- end of messages -----

It then exits the pgm and returns me to the A:\>.

I looked at the mobo, and at the user's manual (a PDF I downloaded from FIC) and could not find anything about jumping the BIOS EPROM. How do I do that? What do I check? Are there switches somewhere? Or will I need to pull the chip and replace it (which, quite frankly, I'm not sure I'm going to do...I'd have trouble rationalizing the expense when it may not even work)? BTW, I still haven't swapped out the power supply to see it that would help. I may try that next.

Some additional info ==> the numbers of my BIOS EPROM are these:

SST (larger, logo-like indentifier)
49LF002A
33 - 4C - NH
0133017 - A


Gary

Choyak Yakatak Aug 01, 2003, 01:32am EDT Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
Well I don't know how close VC11 is to VC19, but I have a VC19 and it never arbitarbitarbibooted on me

Jason Barsby Jun 07, 2004, 12:21pm EDT Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
I have the same problem with this MOBO, using 1.7 GHz Pentium4. And am also so pleased to have found some soul-mates.

I HAVE managed to get a bit further with the BIOS, in that I have loaded IEC45. (I got the same error as you Gary, but I just ignored it and went ahead, as from the sounds of things this MOBO is destined for the dustbin anyway).

Got IEC45 safely on, feeling quite pleased with myself, I re-booted and after 4 MINS, the damn thing reset itself. ARGGGHHH!!!

Anyone got any updates on this. PLEASE?!?!!

Jase



gary lieberman Jun 08, 2004, 12:31pm EDT Reply - Quote - Report Abuse
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>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
Yes, I have an update.

I had enough!

I took the mobo and and attached a note to it explaining the situation. Then I put it in the trunk of my car, along with 5 other towers, 7 extra power supplies, 4 keyboards, 9 CD ROM's, 3 extra floppy drives, 3 monitors of various sizes, 5 boxes of software dating back to DOS and WIN 3.1 (believe it or not), 4 boxes of technical books, and 1 box of extra cables, and hauled them all to the local charity donation center and made a gift of them all.

Then I went out and bought 2 brand new PC's with XP already loaded on them for me and my wife.

sort of a "Closed the shop, sold the house, bought a ticket to the West Coast; Now he gives them a stand up routine in L.A." syndrome, I suppose!

Slam Faraday Dec 08, 2007, 08:01pm EST Reply - Quote - Report Abuse
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Edited: Dec 09, 2007, 02:35pm EST

 
>> Re: Re: FIC Announces Two New Motherboards for Intel 845 Chipset.
This thread is old, but still relevant to me. I am just now experiencing the random restarts on the VC31 intel i845 pc133 motherboard. This motherboard has been flawless since 2001 when I bought it brand new in an eMachines computer. Anyway the machine is noisy so I decided to install a new quiet power supply and now I get the random restarts. When I put the original power supply back in it works great. I've tried 4 brand new ATX power supplies from various companies but still the same problem.

Does anyone have a solution to this problem? The original psu that came with this motherboard was an Enhance ENP 2120D (230W). The other psu's I've tried have all been between 300 and 500W.


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