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  Having problems with wireless router / modem. Zoom 5590 model. 
 Date Written 
Jass Lau Sep 23, 2005, 09:29am EDT Reply - Quote - Report Abuse
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Zoom x6 5590 ADSL x2/2
Here it goes:
ADSL line on 1/2 a gig broadband.
Pc one is connected physically to router via Ethernet cable
Pc 2 is downstairs using a buffalo Ethernet USB driver fully installed.

Got signal downstairs on 54Mbps rated at 56 so 96% signal.
Upstairs is the problem.
Installed drivers then plugged the router/modem in to micro filter (ASDL jack to wall).
Unplugged the old modem which had one ADSL jack and a USB which works fine by itself.
Tried using the new router/modem as new connection to broadband. Canít get access to internet via browser.

Did Config / all bought up all details which were normal.
Whatís my gave me an Ip address which was random and not allocated. (Changed every time I disconnected and reconnected.)

When I first installed the drivers it automatically took me to a web page so did the admin password login then it asked for my internet username and password.
This is where problem started couldnít hook up to my provider and Iím stuck here really.

My old modem which has only one jack and a USB still works if using it alone.
Lights on the new modem seem to be connecting but no response from web browser.

Disabled my firewalls when testing also.

Can anyone give us a hand please?

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Peter West Sep 23, 2005, 10:28am EDT Reply - Quote - Report Abuse
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Edited: Sep 23, 2005, 10:29am EDT

>> Re: Having problems with wireless router / modem. Zoom 5590 model.
Hi Jass,

This all sounds a little confusing.

Your phone line should connet to your ADSL modem. In turn that modem should connect to the WAN port on your router. Both PC's should be connected to the router, either by CAT5 or via wireless if available.

The ADSL modem contacts your ISP and obtains an IP address. The router obtains this IP address. Your PC's obtain an IP address from the router.

And it really doesn't get much simpler than that.

Now with some DSL services you need to setup the connection on the Router so that it connects to the ISP correctly. With Cable service this is rarely the case.

For example, when I had Earthlink it used Winpoet to connect. This is known as a PPOE connection and if using a Router the router needs to support PPOE so that it can negotiate an IP with the ISP. If the modem is connected directly to the PC then the PC would run a PPOE program to connect.

Slow down for a moment and re-explain all the connections you made and the hardware used. What router do you have and is the second PC connected via CAT5 or wireless? What ISP do you have and have you contacted the ISP for support?

Best Regards,

DFI LanParty 925XT2 (RIP)
Gigabyte GA-8N-SLI Pro
3.4Ghz P4
2 Gig Corsair XMS
BFG 7800GT OC. (500/1202)
Jass Lau Sep 23, 2005, 10:41am EDT Reply - Quote - Report Abuse
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Edited: Sep 23, 2005, 10:45am EDT

>> Re: Having problems with wireless router / modem. Zoom 5590 model.
Pete ok I thought that I could use the new Router as the new modem/router. But from what your saying I have to connect the old modem and the new router together?

Old modem:
One jack to micro filter on wall / one USB to comp. works fine.
New router:
One ADSL jack and four hubs.

So far have tried plugging in :

New router /modem mean I though it did both?
Ethernet cable from one of the four hubs into Ethernet socket on comp.

Old modem left in USB and Wall socket.

Another combo was:
Wall socket into ADSL socket on new router/modem the hub to Ethernet socket on computer.

Old modem unplugged!

Did the PPoe set up to Uk and still couldn't hook up the home page on browser.

Wanadoo is my provider or freeserve was it's old name. Contacting them on the £200.00 per minte hotline was going to be last resort.!

thanks for the interest in helping pete!

kee waa Sep 24, 2005, 09:42am EDT Reply - Quote - Report Abuse
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Edited: Sep 24, 2005, 09:57am EDT

>> Re: Having problems with wireless router / modem. Zoom 5590 model.
Zoom x6 5590 is an adsl modem + wireless router. Unplug your old modem and the USB cable and put it to one side ... you don't need it.

Forget about the wireless setup until you get wired PC working.

Wall >dsl cable (comes in the box)> Zoom x6 5590 > ethernet cable (comes in the box) >network port on PC.

Then log into the router from the PC using the method described in the manual (usually open internet explorer and type in an address and configure the router as described in the manual. Do not think about the other PC or the wireless aspect until you get this setup working and are able to get on the internet through this wired setup.

Tell us at what point it goes wrong or you can't do what the manual is saying you should be able to.

Jass Lau Sep 26, 2005, 04:10am EDT Reply - Quote - Report Abuse
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>> Re: Having problems with wireless router / modem. Zoom 5590 model.
Hello thanks for the help, but finally got it working it wasn't the problem of using the router modem, but guess what? that little reset button at the back helps quite a bit. Connecting to zooms profile to enter the broad band provider thats where it went wrong, but after resetting the router modem it connected quickly like it should have. I thought I was going mad but it was the router that needed resetting.
The wireless is fine but a little confused about the encryption WPA, WEP so on. I haven't encrypted did try
WEP but downstairs it couldn't connect I think I have to try WPA and set up key numbers from Zoom?
It's nice once it works, signal strength @ 94% will WPA affect connection speeds?


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