We have a Vaio RA204 desktop, but we have a problem with the dvd-rw drive (E. Everytime we turn the computer on the drive opens, I push it closed, but it opens again. We have tried to place a cd in and close it, in a hope it would read it and stay shut - but it didn't.
We think that it may be a problem with the eject button, however my wife and I are unsure.
The computer as this spring loaded front panel that is pushed down when the drive opens. This has a button that looks like it's meant to push another button etc etc in order to open the drive. It all looks very nice, but not easy to take apart to see if we can remove the drive either to fix ourselves, if easy, get it fixed, or replace it.
Can someone give us some sound advice on how to proceed, or what the problem may be.
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What you can try to do first to see if it is a BIOS/OS problem or drive malfunction is to unplug the strip from the drive. If the computer is sending requests to eject the tray, it will be coming from there. Obviously, if it still ejects itself after the strip is unplugged, the drive is faulty.
________________________ If I remember what I forgot, I have not forgotten it.
Opening drawers can be a sign of a Trojan, if it opens as soon as you push the power button then its probally a fault somewhere but if it opens after you log onto Windows then there is a chance it is a Trojan if you have ADSL like me which connects to the net as soon as Windows loads up.
Could be as simple as a stuck eject button. Could be the drive's own eject button, or like you says the spring loading door's button (which in turn pushes the drive's eject button). Try to take that extra drive door out of the way, then try the drive again.
Thanks ever so much for your input everyone.
We were eventually able to get the housing off and started with the removal of the strip of wires. We turned the computer on and the drive opened again, therefore it must be a problem with the drive itself.
So we took the drive out and saw the eject button was ok. We were therfore stuck for ideas.
We put it all back together and it is now working fine.
Unsure what we did, but something worked and it saved us the expense of sending it all off for repair.
A big thanks to you all.
Can you believe the same problem is happenning to me! LOL Well, not my computer, but my relative's very old Pentium PC. Here's what happened, I played an old game (CD required) in the PC, after I done playing I ejected the CD. When I was shutting down, I realized the CD tray was still open, so I pressed the eject button hoping to close it before the PC power down, but it's too late, the tray stuck mid-way when the PC's offed. So, I powered up again, thinking it's going to be fine, but not -- now the drive keeps openning!
It's a Toshiba XM-5702B, old CD-ROM only drive. It's not malware, since it does that during POST as well. It's not a stuck eject button, I checked. I uninstall and reinstall Win driver, no use. I reset Bios, no use. I don't see any firmware update available for this drive, so nothing to flash it to see if that helps. I haven't have the time to take it out yet (need disassemble special tray cover / front panel assembly), so not know if that would do the magic. Definitely, it's the drive itself.
Anyone have any experience fixing CD-ROM drives? Any suggestion welcome.
Well, here's a new one. My DVD kept opening and after googling..., I noticed that Norton 360 was running and also had a msg, "backup failed"...hmmm seems as my backup media is setup to go to DVD and it was wanting me to put in a DVD disk in order to do the backup. All well now.
Lol this thread is old. But it doesn't amaze me that Norton could do that Gary, I'm even scared of using it since anymore since it has never treated me well when I try to uninstall it from my hard drive, it usually messes something up and I have to do a clean install everytime.
Everything I write is Sarcasm.
Norton really gets bad press, usually from those that don't know better. If you want to remove ANY NORTON product, don't knock yourself out using the Add/Remove Programs, this will take forever and cause more than one grey hair!
Instead, use the "Norton Removal Tool". Google it, use it, it is from Symantec after all. This will more than put faith back in the Symantec programs should you ever want to remove and then re-install the application.
By the way, regarding the CD/DVD door opening, replace the drive, they are $29 on sale and your time may be worth more than that anyway! You always wanted a BlueRay didn't you?