Hi...i have a compaq computer and windows xp about 2 days ago I bought a 5 in 1 antivirus, antispam, anti adware firewall and after installing all of them, I was recommended by the antivirus to do a scan of the whole computer. It took about 12 hours to do so i left the computer on and I left the room. When I got back, the computer said this -SMART Hard Drive detects imminent failure but then it also said I can put in my boot cd (for windows XP) to repair it. How do I go about doing that...I've tried putting windows xp in and I gotten pretty far with trying to repair it but i've gotten to a point i'm stuck. please do let me nkow what to do...firstname.lastname@example.org
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>>Question: Cannot start WindowXP home, SMART Failre Predicted on Hard Disk 0
Could anyone please help me out with this problem? I already checked the earlier posted question but no exact mach. My laptop is HP Pavilion zd7245ea p4 512MB with WindowsXP home edition.
When i tried to start WindowsXP, it gives out this message,
SMART Failure Predicted on Hard Disk 0: TOSHIBA MK6022GAK-(PM)
WARNING: Immediately back up your data and replace
your hard disk drive. A failure may be imminent
Press F1 to continue
When press F1 it just goes to the another page when u can choose to boot from the safe mode, known good configuration, start windows normally. None of the options works. WindowsXP logo appears briefely, then it goes to the blue error message page for about 1s then back to the SMART Failure Predicted... Press F1 to continue... page again. The loop goes on. I cannot start WindowsXP.
I have a repaired WindowsXP CD that came with the laptop when i purchased it about a year and a half ago. So i tried to boot from the CD. After the SMART Failure Predicted page, then there's a line saying press any key to boot from the CD. I then choose the option to repair WindowsXP option (not the set up option, which will reset all my data and installed programs). After a while the command propt page came up with a line that says press EXIT to reboot. So i did. But again it goes briefly to the blue error message page and back to the SMART Failure Predicted page. I still cannot start WindowsXP.
Has anyone ever had similar problem? What should i do? Please suggest.
I would like to leave the reset and reinstall WindowXP to the very last option. I have already backed up my data. But i will still lose a lot and have to reinstall a lot of programs again. I really don't want to do this.
Any suggestions and helps will be really appreciated.
"I have a repaired WindowsXP CD that came with the laptop when i purchased it about a year and a half ago. So i tried to boot from the CD. After the SMART Failure Predicted page, then there's a line saying press any key to boot from the CD. I then choose the option to repair WindowsXP option (not the set up option, which will reset all my data and installed programs). After a while the command propt page came up with a line that says press EXIT to reboot. So i did. But again it goes briefly to the blue error message page and back to the SMART Failure Predicted page. I still cannot start WindowsXP."
when you boot from cd and choose to repair xp, you have to physically type in commands to repair it. It does not do it by itself. I really never try to repair xp i just rebuild it. If I were you, your options are to TRY to rebuild it and see if that works, or get a new hard drive. Although, when you rebuild xp, I doubt that it will fix your hard drive's SMART problem. google Diskcheck and downlaod that. run it and see what exactly is failing on the hard drive.
Sally "smart" is a simple program that hopefully detects a problem with your hard drive giving you time to get the software you need off the drive before it dies. Your best bet at this time is to pull the HD and replace it, reinstall windows and then when everything is up and running good again slave the old hard drive and see if you get anything off of it.
The suggestion to install the OS on a totally separate drive is probably the safest course of action. That will decrease the chance of further degradation of the suspect drive while you try to get your data back.
However, this is a possible work-around if you find yourself with nothing left to lose. It may or may not let you get past the endless loop part of the problem.
WARNING: by disabling the SMART feature and IF you are able to proceed past the loop, the drive may indeed fail and you could lose data before everything is backed up. This is assuming it hasn't actually failed already.
You MIGHT be able to disable SMART feature in BIOS setup (usually entered via F2 or similar key before system boots-up...see your manual or follow onscreen prompt on how to enter BIOS settings menu) The SMART feature may be listed several menu panels in.
By disabling the SMART feature, this MAY then allow you to get past the error loop and run your system long enough to backup your data to other media. It depends on whether the OS processed this as a hard or a soft error.
You may have to subsequently use the restore to a prior restore-point option if you have set one.
SMART and HARD DRIVES are to do with hardware NOT software, Like the windows XP OS disc. It repairs the software not the hardware and SMART is firmware on the Hard Drive.
SMART isn't really what it says. its pretty dumb and doest get it right every time. GO to the manufactures website that made your hard drive and download there diagnostics software, Most are covered by the UBCD
Test your drive and see if it comes up with an error., Check the age and warranty cover of your Hard drive and make a note of the error and return it as per instructions.
Hard drive which are not primary can last about a year, the SMART warning will come up again and again more often before the drive fails, But it will fail.
You will need to replace it, so after getting the data for your RMA if applicable, return it or by a new one.
Thanks so much for all useful suggestions. In the end i just reinstalled WindowsXP Pro on the C: drive. I had partitioned my hard drive to C: and D: and since most of my data is on D:, I did't lose much. The pains are having to reinstall the softwares, drivers, programs etc. And worst of all is having to get all the required programs from work and trying to get back to the network from work in order to work at home again. I still haven't done this yet but will have to. Just wait to see if the new installed WindowsXP will be stable enough.
The SMART Failure hard disk error still hasn't gone away. Had to press F1 every time to get pass it but so far Windows seem to restart. Already tried chkdsk /f and also do chkdsk /r to repair the errors on the hard drive from the given repaired operating system WindowXP Home recovery CD that came when i purchased the laptop. The errors are still there and the SMART Failure thing still keeps coming up.
Once my laptop just crashed after I installed everything back. Back to the SMART Failure error, and Ctrl, Alt, Del loop as before and Windows cannot restart. But then when I reinstalled WindowsXP pro again, i still get the SMART Failure but it still can restart (so far...)
Not quite sure what to do. Already checked the HP service site and i'm thinking i might talk to them to see if i can get a new Hard drive for my laptop. This will mean that i have to send my laptop away and have no computer to do my work for a while. Huh. Dilemma..Not sure what to do at the mo...Also depends on how much the new hard drive is gonna cost (if i do get one), am i gonna be better off getting a new laptop if i wait for a while? and provided that my old laptop can cope for another 6 months or so. I'm not sure yet. I have so much work to do and i really need my (functioned) laptap to work with.
From the symptoms of the SMART hard drive failure that have i described, do you think my old, errored hard drive will fail again? How soon?
Will i be much better off replacing the hard drive?
If SMART on the hard disk is giving you errors, reformating windows will not matter. The only thing reformating the hard drive will do is totally fix bad sectors, and fix problems that teh os had. SMART tells you whether or not your hard drive is good or is starting to crap out. And in your case, I hate to say it but its crapping out. You will need to get a new hard drive.
Its hard to determine when a hard drive will fail. If you continue to use the hard drive in its current state, just make sure you have backups of any new files that gets put on that laptop until you can get a new hard drive.
You may want to consider just buying a new drive from a place like newegg.com or tigerdirect.com, etc. and installing yourself. You can get a decent sized notebook drive for not too much money now. Definitely would be less than if HP decides to charge your for a new drive. Make sure it's the right thickness (ie; 9.5mm or as appropriate for your notebook). Your notebook may or may not have a small module that the new drive has to be installed in before it can then be installed in the computer. You'll want to check all that out before you order your new drive to make sure you can do it. It's usually very simple, but sometimes the manufacturers muck things up so they can charge more for replacement parts.
Also, you can get an external USB, firewire, or PCMCIA connnected 2.5" drive enclosure (if your notebook supports any of those) for under $30, often less. You shouldn't need to get one that has a cooling fan if all you're going to put in it is the old notebook drive. Install your old drive in the external enclosure. You can even use a 3.5" or 5.25" drive enclosure if you have a 2.5" to larger IDE adapter (~$5) . That would let you buy a larger drive to install in the external enclosure at some time in the future. Depends on what you want to do and how much experience with hardware you have.
Reformating with windows doesn't fix bad sectors as some believe, chkdsk also has limitations & varied results.
If your really concerned about the drive failing because of SMART continuing to say it is.
Download & run the manufacturers software, while you can no longer LLF (low level format) a HD (unless your HD is at least 7+ yrs old), the MFG utility will properly map out the bad sectors, all HD's have bad sectors right from the factory, their simply mapped out by the MFG before you buy the HD.
By running the MFG software you'll restore the HD to the same state it was in when purchased, of course this means totally wiping the data from the HD.