Ok, my friend is trying to install windows professional edition on his computer hes been building over the past years. The problem is that after the hard drive is formatted with the windows disc, it goes to install -- As it goes through installation, it freezes up. The mouse wont move, hard drive is inactive, etc. This usually happens after he enters his desired user name, time zone, and cd key.
He's tried it about 8 times, buying a new hard drive in the process. Anyone know whats up?
Gigabyte K8 Triton
AMD Athlon 64 3000+
2 x 512 Kingston pc400
WD 250gb SATA2
ATI radeon x800 256mb agp
Samsung dvd writer
We are trying a new cd rom drive now. Next, i'll dig for my windows home edition cd and try it. Any ideas?
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Make sure the "cool and quiet" option is turned off in the bios. Boot up with one stick of ram. Make sure that the ram timings that motherboard detects for his system are the ones the ram can handle. Sometimes mobos force timings unsupported by the ram, so it crashes. Make sure it isn't an overheating issue. Check whether his CPU fan and heatsink isn't filled with dust.
I gather he installed the sata drivers from the floppy disk that came with the motherboard.
Gather your answer will be yes or the drive would not be recognized by Win XP Pro.
Did he also setup the sata drive for use with the WD software that comes with the hard drive?
What is the actual model of that motherboard? Is it a GA-K8U-939?
Reason I ask is to make sure it supports that PC4000 (DDR500) memory or is he using PC3200 (DDR400)?
This usually happens after he enters his desired user name, time zone, and cd key.
Did it crash all the time at the same spot of installation? At this point of installation, if I remember correctly, is when Windows is testing the video. May be it's video driver problem, like someone already mentioned above. What video card he has?
He is using 2 x 512mb of DDR400 pc3200 ram - the box of his motherboard says it supports ddr400+. They both work, as in post it displays 1024mb of installed ram. (We also swapped each during installs.)
I don't think its his video card, he has a x800 256mb AGP. He was having problems before with his older card, a radeon 9800 agp. He returned that for the x800 - still having problems.
He's tried 2 SATA2 hard drives. At first he thought it was the problem when he tried to install it on his 80gb sata hard drive. He bought a 250gb hard drive from Newegg and we still cant install windows!
This comptuer doesn't have a floppy drive, and windows isnt installed yet, so i'm sure he hasnt put in any other kind of disc other than the windows installation discs. Does he need to install some sort of drivers for his hard drive befor he installs windows?
the computer froze at the same spot the sata hard drives did. ive tried multiple windows installation discs, 3 hard drives, tested each stick of ram seperately and together, re seated and re connected all hardware, tried 2 different cd rom drives, -- same outcome. I DONT KNOW WHAT TO DO!!!
Have you tried different ram. May that memory he is using is not compatible or not suitable for the motherboard. In addition, have you checked to make sure the hsf has been installed correctly and that it's not overheating.
BTW - Been meaning to ask this question. Are the OS cd's being used originals or are they copied from originals? Just curious, burned copies, if not burned correctly can cause these types of problems.
It sounds like the problem is the Hard Drive, Bad HD gets stock / fresh during installation. Sometimes you'll hear a weard noise from HD if you just leave your PC "ON". Try Fdisk your HD and try again, if it didn't work change it with good working condition HD.