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  Zoom X6 Wireless Router Modem 
 
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Ecosse Aug 19, 2006, 05:12am EDT Reply - Quote - Report Abuse
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Edited: Aug 19, 2006, 05:22am EDT

Replies: 15 - Views: 13589
I currently use this adsl router modem:

http://tinyurl.com/rfynh

Here's the thing, I decided to update my drivers and such last night - graphics, sound and the likes.

I thought, let's see if there's any new firmware for the Zoom as I have updated it before.

I went to their website and got the necessary file, downloaded and installed as per instructions.

After my reboot though all I was getting was no access to web pages - Cannot Find Server, page cannot be displayed.

I thought, that's OK, the thing will have reset to factory defaults and I can reset it as I wisely saved my configuration before the update - only problem is that I can not now access the Zoom Web Console on this address - http://10.0.0.2

Without being able to access this console - I can't do 2 things - check to make sure the update actually happened and also reapply my saved configuration setting?

Does anyone have any ideas how to get round this.

FYI - I have tried the small reset hole at the back with a paperclip + reboots of both PC + router.

I was fortunate to have an old Zoom X5 here and am managing to speak to you guys with it.

I really need the X6 though because I use it wireless for my work laptop upstairs.

Any ideas??


Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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Ecosse Aug 19, 2006, 10:54am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
Bump - c'mon guys, this wired world is killing me! :-(

Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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G. G. Aug 19, 2006, 11:35am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
when you did the little reset button.... did you just hit the reset button for only a couple of seconds or did you press it for more than ten seconds...... usually those reset button takes more than 10 secs to set the router back to factory defualts..... less than that is only a normal reset.

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Ecosse Aug 19, 2006, 11:42am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
GG,

Thnx for the reply.

At first I was going by their instructions of resetting the router to apply the new firmware by pressing the reset button (which is actually a hole beside the adsl link input) with a paperclip 3 times in quick succession.

This resulted in the "Cannot find Server"

I then went for a more robust 30 seconds - same result.

Christ, I hope the firmware was not faulty and melted my darn router mate!

I was thinking there may be a special resert command button push - like hold in power while pressing reset or something like that?

Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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G. G. Aug 19, 2006, 11:50am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
do you do the firmware upgrade on your zoom via the routers webconsole or is it a program running from the system.... If it is like my Linksys router... you are most likely have to do it from the webconsole........ if that is the case you may be toast...... you might need to call up tech support to see if they can assist. Sorry... dont know of any other way around this... hope someone does as this may apply to other wireless router of different brands.

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Ecosse Aug 19, 2006, 12:13pm EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
Dare I say it GG - I feared that may be the case mate!

I have placed a call to Zoom tech today and they should get back within 24 hours.

Looks like that firmaware upgrade just cost me £60.00!

:-(

Cheers for the reply though GG and as you say if anyone has any other ideas, feel free.

Just uninstalled and reinstalled afresh - no luck, still no access to the web console which means I can't get to the IP address stuff and all that.

Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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G. G. Aug 20, 2006, 12:42am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
Well... i'll cross my fingers for you that tech support will be able to tell you a magic work around for you.

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Aug 20, 2006, 06:25am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
Ecosse, when the router is on, can you see the SSID of your wireless network from your computer? And is the router assigning your computers an IP address (wired or wireless)?

Ecosse Aug 20, 2006, 06:33am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
McFly,

I can't even ping the router from the cmd prompt - request time out 4 times - 100% loss.

If I do the same with the X5 I am using just now it pings and there is 0% loss?

I can not access the web console at all so can not see the ssid at the moment - I have reinstalled the software but trying to access http://10.0.0.2. comes up with Page Cannot Be Displayed - even with the working X5?

Stumped - I think the firmware fried my ruddy router!

Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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Aug 20, 2006, 06:51am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
Try setting your PC up with a static IP: say 10.0.0.20 with the gateway being 10.0.0.2

Then try to ping...

Hopefully the company will replace it since it was their firmware that messed it up! (if it is indeed fried)

Ecosse Aug 20, 2006, 06:55am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
It's gotta be the firmware as the X5 is working fine - without software I may say!

I can see the X6 being returned as I only got it Nov 2005 :-(

Thankfully the Zoom Tech has uttered the term RMA ;-) But he's in US & I'm in UK

Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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Ecosse Aug 21, 2006, 01:37am EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
Update:

Just to let you know I found out the problem - the new firmware was incompatible with my BIOS????

Instead of rolling back the firmware, I've bought a USB Wireless adaptor for the main PC as the Laptop already has one - both machines now working fine.

Thanks for the assistance guys. :-)

Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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indiana jones Sep 03, 2006, 02:23pm EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
Hi,
I've got a zoom X6 since december 2005, purchased it in turkey. The first thing that I did when I got the modem was to get rid of the turkish firmware coz I couldnt understand a single word! The firmware upgrade v 1.06 or so went through without a hitch.
Then around May 2006 I upgraded to v2.04 and although the upgrade process itself was uneventful, the wireless conection was terribly slow. I would get 10.0.0.2 ping times of anything between 10 - 100 mS with no web browser running and sometimes the wireless network would drop the connection! So I decided to downgrade the firmware to the 1.06, for stability reasons(I use the internet for phone calls). One of the most important things when downloading firmware into the X6 is to be sure that the wired ethernet connection is connected and not the wireless! When I tried to download the v1.06 again for some reason the download started over the wireless netwok even though I had the ethernet connection going. Halfway through the upgrade the wireless connection was lost and I had a dead X6!! I had to send it back to zoom in Boston for repairs. The modem came back with the turkish version loaded again and after about a week or two of sending mails to zoom, I finally upgraded to the english version 2.04-00 that zoom sent.I'm still testing the new firmware and it does appear to be much better than the v2.04 available on th zoom web site.
Anyway apart from telling you my rather long story, I would like you to remember to switch off the wireless network before you start upgrading the firmware. The modem is reset by pressing the rear reset button with a pin three time in quick succession. If the reset goes OK, "The STATUS light will go on and turn red, and then the X6 will reboot itself. Please wait until the LINK light starts to blink again". Remember that after this reset the user name & passowrd are back to the default!
Hope this helps, have a nice day
Indiana

Ecosse Sep 03, 2006, 02:35pm EDT Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
Cheers for that Indy,

I went through the "wired" upgrade and all went without a hitch and it all went pear shaped after the reboot - constant resets with the paperclips never made any difference - I had managed to lock down my modem so it's now stuck on firmware 203 - I've tried twice to reload 103 which was on it before and even the tech dude from Zoom thru a chat session was unable to reload 103.

I also worked out that an upgrade to my ethernet may not have helped but not to worry - I'm now completely wireless here :-)

Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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flkjadf Dec 17, 2008, 07:15pm EST Reply - Quote - Report Abuse
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>> Lock my modem
How do i lock my adsl X6 Modem

as in password

Ecosse Dec 18, 2008, 06:28pm EST Reply - Quote - Report Abuse
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>> Re: Zoom X6 Wireless Router Modem
If you mean amending the passkey, try this:

http://www.spiritone.com/support/dsl_zoomx6_wireless.html

Ecosse

Specs here > > > > > http://tinyurl.com/ecosse08
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