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  hp 2000c printer keeps telling me the cyan cartridge is empty even tho 
 
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bob smith Apr 17, 2003, 01:39am EDT Reply - Quote - Report Abuse
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I have had three new ones in it. None of them have been expired and they all seem to have ink in them. Any ideas on what I need to do to correct this problem?
thanks


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Rick Cliett Jul 12, 2003, 11:43pm EDT Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
I have the identical problem with the cyan cartridge. Is there an answer?

Caveman017 Jul 13, 2003, 12:14am EDT Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
u got the newest drivers?

Sincerely,
Brandon G.

~~I'd like to think about myself as a very advanced computer technician but it wont happen till i get a job:)
Chris M Jul 13, 2003, 12:38am EDT Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
How about printer cleaning? (They do still have that right?)

--
It is said that when it comes to life, those who feel see it as a tragedy. Those who think see it as a comedy.
jmerc Jul 17, 2003, 09:30am EDT Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
Bob,
Go old hp 2000c color printer. Man I had forgotten about that printer. I had one at work and loved it until we inherited the HP8500N , now that's a color printer.
Anyway, if memory serves me well you should replace the printhead on it and also run the program to align the printheads and any maintnenance options. Something along those lines. Clean all as sometimes they get clogged.

Usually when the printhead goes, you'll get that problem.

Jay

Life is too short, make the best of it!
Fergal Mc Groarty Aug 08, 2003, 06:37am EDT Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
Take out all the cartridges, below them are white spring loaded buttons. If any of the buttons do not return to origonal position when pressed, that is the problem.

jmerc Aug 08, 2003, 09:07am EDT Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
He probably fixed it already as he never responded after his original post.

Life is too short, make the best of it!
John Stamey Aug 13, 2003, 01:08pm EDT Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
I have the same problem. When I try to print I get an "Ink Cartridge Information" sheet that shows my Magenta and Yellow cartridges are out of ink.

However, when I run a "Diagnostic Test", the printed sheet shows that all the printheads are good and cartridge levels are fine.... it even prints using the Magenta & Yellow cartridges (that are supposed to be empty). All the print heads are fine (I even installed a new Yellow one as a test) and have been aligned. All the cartridges are full. All the white primer buttons under the cartridges work fine. Everything has been cleaned with alcohol and checked for clogs, and the darn thing still won't print. Any ideas?

ruby bonapart Aug 14, 2003, 08:59pm EDT Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
bob, i had the same problem with my computer too. bought print heads, 3 cartridges, reinstalled the drivers, troubleshoot the other print heads and nothing. so i disassembled the ink supply section. All the ink cartridges have a white spring load mechanism. The cyan spring load mechanism that was not springing. Once i took it apart, i found the part that was holding the spring broken. Of course, its plastic. Now i am trying to find a part to replace this. I have seen it on the internet put they sell the whole assembly. I only need the bottom plate. Still looking to see if i can replace it without buying the whole thing. If so, the cost is approximately $46.55. The part number is C-4530-67817 and it is called the Ink Supply Station Assembly. Hope this helps you.

Red Dog Nov 18, 2003, 04:29pm EST Reply - Quote - Report Abuse
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>> Re: hp 2000c printer keeps telling me the cyan cartridge is empty even tho
Fergal! Ruby! Thank you so much!

I hit the net to search for help with this problem and because of your posts I had it pin pointed within minutes.

Your experience and knowlege with this issue, and you kindness in sharing it is greatly appreciated.

Tim - AKA Reddog


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