my friends trying to get i tunes to work with an ipod , and it plain and simple wont , all is genuine software /hardware ? what should i look for ?

Way, Way too many variables here. Like how and why?
We'd need more info to help as the two were made to work together, to the exclusion of just about anything else. Even I can get iTunes and a iPod working on Vista.
The only thing I might suggest is to find a solution that isn't designed and marketed by the ultimate control freak, Steve Jobs.

Gerritt

too many variables ? windows xp [genuine ] with all latest drivers and patches ... new ipod , with up to date software , firmware , etc etc , tried to d/l i tunes [latest version ] and sync it with ipod and it will not work , tried loading an older version of i tunes [ from old versions ] and it wil not work . this is with a laptop , 2 ghx . 512 ram , 30gb hdd , 54mbps wireless connection , 2 meg sky broadband any ideas where to start , cos everything genuine , and up to date etc etc , but it WONT WORK i hate apple stuff - overrated poo

duncan bladen said:

Overrated poo indeed! Ok, so you can access the iTunes account from the XP system and see and play everything you've payed for, right?
If so, then it is the iPod Syncronization SW and accounts that need to be looked at.
Does the PC see the iPod when you connect?
If it does, can you start a sync operation?
If you can, does it give you a syncronization error?
These are the issues that I was refering to in my original post.
I know you're frustrated, and your friend even moreso, but until I can see more detailed information other than "genuine and up to date" it's difficult if not impossible for me to help you.
Please be as specific as possible.

Insofar as your return post, you may be too used to the Apple way of doing things, that is, if it works, it works. Transference of Apple SW into the PC environment does not indicate the same thing, and can be and IS usually more complicated.

Gerritt