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  Thinkpad won't start, BIOS problem? Please HELP! 
 
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Chris P. May 07, 2003, 06:00am EDT Reply - Quote - Report Abuse
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Hi,

I’m pretty desperate here so I’d REALLY appreciate if anyone could help me!

I bought a few weeks ago an used IBM ThinkPad 2655 (A22e) in a vey good condition (barely used) which came with Windows 2000 Professional, and I thought still was under guaranty (but last night I found out with horror that it had expired a few months ago!).
Everything was working great and I was SO happy having my first TP which I really need for studying.
I partitioned it, installed Suse 8.1 and have been using it everyday with no problems at all, that is up to last night when I was on Linux coding some HTML with JavaScripts when suddenly everything froze! (something I’d only experienced under Windows before)

There was no way to ‘kill’ anything or restart the computer (and it started making a funny noise) so I turned it off and on again but then it wouldn’t get past the first screen (one saying to “Press F1 to enter IBM BIOS Setup Utility” or F12 for boot device).

It just won’t even ask for my hardware & bios password much less get into the selection between Linux and Windows!

I tried several times getting into BIOS but all I got were the following error messages:
ERROR 0271 – check date and time settings
ERROR 0188 – Invalid RFID Serialization Information Area or Bad CRC2

Then after a couple of tries it changed to:
ERROR 0270 – Real time clock error
ERROR 0251 – System CMOS Checksum bad-Default Configurations used
ERROR 0188 – Invalid RFID Serialization Information Area or Bad CRC2

I really do not know what happened, if something suddenly melted in there (the TP does feel a bit hot) and it died (which CAN’T happen!!!),
or if stupidly something was changed and there IS hope, that all I need is reconfigure something in BIOS or something so I can boot again!

I checked the “Numeric error codes” with the numbers above and most of them say something needs to be reconfigured in Setup (like the date and time which might have been changed recently but not right before I was studying last night!)
but HOW can I do that if I can’t get into any sort of Setup or in BIOS??!!

Something weird is that when I try starting it with it plugged to electricity sometimes not even the F1 or F12 screen shows up, it just makes noise and the screen stays black, but then I try with it unplugged (battery’s full) and there comes this first IBM screen, it blinks a while and either nothing happens and it stays frozen on it, or it goes all black or the 0270, 0251 and 0188 error messages show up,
all the time I turn it on the board (or something) inside is making a super WEIRD NOISE like a cd being skipped (there’s no CD in the CD-ROM).

Under 0188 I read that I’d need to “Replace the planar” / “Box serial number needs to be reinstalled” if that’s the case how can I do that??!

Does anyone have any idea of what’s wrong, what can I do, if there’s any hope!!!!!!?

Thank you so much for any help, I’m really desperate!

Chris :-~(


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dave ouellette May 22, 2003, 10:03pm EDT Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
Chris, not sure how far you'v gotten with this since posting it. It sounds like a possible bad HD. I support a corporate environment of about 75 TP-T2+ models, as well as TP600s. Many times I'v seen HDs on these machines die within a few months, most of those are made by toshiba.
However, IBM does have a great technical support website, that provides almost everything you need to figure out and or resolve your Thinkpad problems (although having Linux may slow things up abit) Start by search for the Thinkpad PC Diag tools, I believe you can find them here:

http://www-1.ibm.com/support/all_download_drivers.html

Your Model TP (A20) Type is 2628, enter that in the product box, click submit, and PgDwn several pages until you find the PC Diagnostic tools..

I can tell ya from experiance, that the Thinkpad models I support run great with Windows 2k/XP installed. However, before installing any OS on them, I always apply the lates Bios updates, install the OS, then download and install ALL of the appropraite driver updates from IBM, then apply any MS pacthes. they Run like tanks! 9 times outta 10, when there is a problem, its hardware related (worn out or failed)

I have also seen several hard drive patches posted for your A20- (on IBM's website) If you'v lost the drive (you'll be able to tell by running the IBM PC Diagnostics, bootable diskettes) you might be able to check for warrenty info on the Hard drive manufacturer (Travelstars are IBM drives)

-d

michael miracle Jan 07, 2004, 01:34pm EST Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
I am having the exact problem Chris descibed, right down to the strange noises. An IBM repair center in Barcelona gave me a quote of 800 Euros tp fix the problem - more than what I paid for my Thinkpad new. If anyone could offer aome advice, I´d greatly appreciate it.

hank Shanks Jan 15, 2007, 05:25pm EST Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP! Solution
I was able to fix this problem on an IBM ThinkPad A21e 2628
I was getting the 0271: Checkdate & Time Settings and 0188.b:bad CRC2 errors.

To resolve the issue I installed an older BIOS. I had version 1.13 installed and I installed 1.12, but there is a trick to booting the BIOS - You have to use the temporary boot device menu.

Here are the steps I took fix it... You can just follow the bold parts or read the detail to find out how I came to my conclusion.

1. Download an older or new BIOS from IBM. (When I attempted to install 1.13 again, the same BIOS version that was already installed, I received a message telling me that I did no need to upgrade the BIOS. When I tried to install the 1.12 BIOS I was asked if I was sure that I wanted to put an older BIOS on the machine. I answered YES

2. Run the BIOS executable and create a BIOS upgrade diskette. If you look on the diskette you will notice that it doesn't have an autoexec.bat file. The BIOS on you machine looks specifically for a BIOS file and doesn't attempt to prepare to boot an OS. This way you are avoiding the error message screen.

3. Put the BIOS upgrade diskette in the diskette drive and reboot.

4. At the IBM Boot display screen you should see the message - F12 "to choose temporary boot device" Press F12 at the boot screen to select the temporary boot device.

5. At the boot menu choose "Removable Devices" and press enter This will boot the BIOS diskette. Again, make sure the BIOS on the diskette is not the same version on the BIOS that's already on the machine. I attempted to installed BIOS 1.13 on my ThinkPad that had BIOS 1.13 already installed and the software told me there was no reason to update the bios and exited me out of the bios update software. On my next attempt I used BIOS 1.12 and the software asked if I was sure that I wanted to down grade the BIOS. I answered yes and down graded from 1.13 to 1.12. After a successful install of the new BIOS, the machine booted right up without the CRC error.

I hope this works out for you.

Hank

Naveed Saeed Dec 06, 2007, 01:36pm EST Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
Hello,
I'm facing also the same problem on my IBM THINKPAD laptop
It says while I try to go to window/ BIOS Setup/ temporary boot device:

ERROR 0271 – check date and time settings
ERROR 0188 – Invalid RFID Serialization Information Area or Bad CRC2


I tried to upgrade the BIOS but when I try to go to TEMPORARY BOOT by click F12 after a while again the same message come on the screen

PLEASE HELP





Jim Woodward Dec 09, 2007, 02:01pm EST Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
I was prepared to flash the bios as above. As I did not know what version was installed, I downloaded and made floppys for both 1.12 and 1.13. I tried the 1.13 first and did the f12 thing at startup--this gave me access to the setup menu--so I just set the date and time and went with defaults for setup--WORKS!!!!!

Could be as simple as making sure the floppy is in when starting the computer. I've noticed that the F1--F12 options don't appear when restarting, but do from a cold start--so shut it down completelyand let it sit for a few seconds--start it up.

Good Luck

Jim Woodward Dec 09, 2007, 02:02pm EST Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
I was prepared to flash the bios as above. As I did not know what version was installed, I downloaded and made floppys for both 1.12 and 1.13. I tried the 1.13 first and did the f12 thing at startup--this gave me access to the setup menu--so I just set the date and time and went with defaults for setup--WORKS!!!!!

Could be as simple as making sure the floppy is in when starting the computer. I've noticed that the F1--F12 options don't appear when restarting, but do from a cold start--so shut it down completelyand let it sit for a few seconds--start it up.

Good Luck

Norm Muelleman Sep 22, 2009, 11:09am EDT Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
I'm just getting into the IT field, getting my Cisco CCNA and Network Administrator.
I am also working on getting my A+ Cert....

My last job before I moved and started school again full time was as a help desk technician. Our techs had laptops in the field, with many using Thinkpads...

Yes, they are getting older now...but they are fairly robust, and have hung in there MUCH BETTER than any of the Acers or Dells!!

I have seen your issue before. I replaced the CMOS battery, and tada! Problem fixed!
Just a suggestion...
They are not hard to replace.
There is a panel on the underside. The CMOS battery is shrinkwrapped in yellow, and is affixed to a plastic frame. The frame assist in securing the battery, and in tucking the connector into the socket up out of sight. Just make sure you look at the old battery and wire orientation before removing/replacing the new battery.


Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
Norm Muelleman Sep 23, 2009, 07:54am EDT Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
Uh, first, this is a forum to offer suggestions..I don't believe the rules of conduct allow for commercialized solicitation which you have offerred...

Second..I struggle to understand your verbage.

Third, I seem to understand that you have attacked me...I think..it was confusing...but I will file a grievance.

Before you go ranting and raving about being this engineer, or that...the one thing I learned from A+ was to try the simple things first! His error codes indicated that he needed to set the date and time. The man said that when he set the date and time, the problem went away! If the computer is losing it's date and time, it's BIOS battery is obviously going bad. SIMPLE FIX: REPLACE BATTERY! No need to send it to you at $100-$200 for shipping and costs...

Holy cow...relax! It was just a suggestion to try first!

Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
Godwin S Jul 16, 2013, 08:21am EDT Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
There are two ways to get this issue solved

1. Replace the bios battery.

2.Get an bootable bios from the site. Prepare the BIOS in an empty CD. Bios update it from the CD the issue will be solved.

Bill PcTestCardCom Dec 20, 2013, 03:41am EST Reply - Quote - Report Abuse
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>> Re: Thinkpad won't start, BIOS problem? Please HELP!
Look like the Bios and :)Mobo overheating issue to me.

I agreed replacing the Bios battery may help.

Reseat CPU and clean RAM pins with paper rubber are also something we can do.

Hope this helps.
Bill
Tech Manager, WPTinc


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