When I turn on my computer it came up with the screen that tells you that the computer was not shut down correctly and to choose an option on how to start up.
I have tried all options on starting the computer from normal start up, to safe mode and none of them work, they all revert bact to that screen.

I called Sony support and he told me to press F10 at start up to go to reconfiguration screen, but the only option it gives me is the complete internal reboot/set-up for the C: which will wipe out everything i have on my comp.

I have some stuff I haven't had a chance to back up on there and would really like to get it back.


Any ideas or suggestions on how to get it back???? HELP!!!!!!!!!!!

use extenel drive to backup ur data

connect ny externel bootable harddisk or pushbutton backup drive to ur laptop

us getdatabackup software to backup ur data to external hard drive.

after took backup reinstall the windows and install getdatabackup software.

infuture u won't face the problem