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  Dont know how to work around this one 
 
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kondwani chiumia Jun 30, 2008, 10:37am EDT Reply - Quote - Report Abuse
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am running win 2003 server and office 2003.of late i cant open any of my office products and cant open add remove programs.what can i do to solve this problems without having to reload the op sys

HELP!


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Bungle Jun 30, 2008, 11:45am EDT Reply - Quote - Report Abuse
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>> Re: Dont know how to work around this one
can you open add remove programs from safemode?

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john albrich Jun 30, 2008, 01:04pm EDT Reply - Quote - Report Abuse
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Edited: Jun 30, 2008, 01:11pm EDT

 
>> Re: Dont know how to work around this one
Sounds like possible Registry corruption.

You might consider trying a System Restore to a date prior to when you first noticed the problem. However, read up on the side-effects of executing a system restore to make sure you don't have an issue with them. (for example, system files and applications installed after your selected restore point date will be effectively deleted. All restore points after the selected date will also be deleted---so you can't "go back" to where you were before you initiated the restore point action, etc)

To play it safe, I would recommend performing a disk backup prior to executing ANY repair/recovery action. I've run into a number of times when the repair action itself fails during the repair and then so totally screws things up that the only possible recovery is from a disk backup.

I would further recommend a self-booting image backup program like freeware XXclone, or even installing the disk in another computer and using that computer's image backup program (e.g. freeware DriveImageXLM or your favorite disk image backup program) so you don't further "contaminate" your system disk with additional program operations before you try the repair/recovery.

BoT Jun 30, 2008, 02:00pm EDT Reply - Quote - Report Abuse
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>> Re: Dont know how to work around this one
check in the task manager to see if the service is still running. it might be still running but is hung and prevents restart. when you "right-click" on it you can choose to end it or end the process tree, choose the which will also end any associated processes that might cause the process to hang.
then attempt to restart it

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