Hi new to the forums and hope someone can help me.

I have a new Sony Vaio All-in-one computer. According to the Sony website the model is actually a VGCJS110J. But what is listed on the back of the computer is PCG 2F1L

It's still really new don't think I've had it a year. I got up this morning to turn it on and it won't come on. I checked my surge protector to make sure the battery pack was plugged in good the green light on the battery pack was on so I figured it was fine. But the darn computer will not come on. I've unplugged the power from the machine for over an hour to see if that would help and it still won't come on.

Does anyone know if these machines have an internal power supply that might have gone out?

Any suggestions would be helpful. I'm really worried that if I take in for repair I will loose everything on the computer which is mostly my daughters pictures and music for our ipods. I can deal with loosing the music...but my daughters pictures mean alot to her as they are of friends, etc.

That computer is a "desktop" that is manufactured entirely of laptop components... as a result all the hardware is proprietary. There is very little if anything inside of it that is going to be user serviceable since none of the parts will be sold at any brick and mortar / etailers. You will have to contact Sony to get it repaired.

Mr Bungle: Thanks for the response...but do you know if they will be able to fix this without loosing all my stuff? Could it be as simple as a power supply within the machine. I know I won't be able to fix it or take it to a computer shop. I'm just trying to get an idea of what could possibly be wrong.

THX

They should be able to. Based on your description of the problem they will probably either need to replace the motherboard or the powersupply, they should be able to do that without doing anything to the hard drive, that is assuming that when whatever it is that failed went down it didn't kill the drives (which is possible but un-likely).