Hi,

First of all, I apologize for any mistake in English, as my native language is French.

I have been using a Dimension 2400 for years without any problem

Now, I am facing the following trouble :

When I press the power button, the front green light is not as dark green as usual. The PC starts untill the display of the windows (XP) logo. And then, the screen gets dark. The mouse works, but no action can be done.

I tried various things such as unplugging the computer or starting in safe mode. But nothing worked.

All the four diagnostic LEDs on the rear are green.

I have also made the following tests :

- by pressing the F12 key, I could reach the menu that allowed me to check the hard disk : the result was "Pass"

- I also tried to go to "Boot to utility partition", but this leads to the display of the Windows logo screen, followed by a black screen

- I also tried to start in safe mode, but this leads to the display of the Windows logo screen, followed by a black screen

Finally, I tried to repair windows xp from the cd, but after the repairing process nothing changed :

I still reach the windows logo screen, and then I get a black screen (just with the mouse cursor on it, which can move)

Could someone help me in this matter ?

Thank you in advance,

Patrick

Hello Patrick,

You can try these eight commands as they're very useful and work most of the time this happens.

http://icrontic.com/articles/repair_windows_xp

Also, next time if you still need an answer to an unanswered post don't forget to bump it back to the top by replying to your own topic.