i have never mosted anywhere but this fixed my issue and hope it helps you too
SOLUTION THAT WORKED FOR ME - WHAT YOU NEED TO DO IS TO DOWNLOAD THE '"TOSHIBA PASSWORD UTILITY TO DELETE THE SUPERVISOR PASSWORD"
click on download
select your laptop model and click on "go"
select your OS (e,g windows xpsp2/sp3) then right beside it from the drop down menu selectt "security"
scroll down and download the following: ( i have windows xp sp2)
ToshibaToshiba Password Utility for Windows XP/2000(v2.01.09; 05-26-2006; 5.71M)
download it and install it.after install it you will see the Toshiba Password utility under
Start- Programs- Toshiba-Utilities- Password Utilility.
(DO NOT USE THAT, IF YOU GO HERE THE OPTION TO RESET THE PASSWORD IS GRAYED OUT)
INSTEAD GO TO:
C:\Program Files\Toshiba\Windows Utilities\SvpwTool
and from there run the file TOSPU.exe; this will give you the tab option for supervisor delete option (not grayed out anymore.
If this works please post your comments.
After i deleted the supervisor password i restart it and was able to go to the second page; you mighty be prompted for the BIOS password to delete the Supervisor password.