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  Windows 7 64 bit, issues with autoplay 
 
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Norm Muelleman Jun 24, 2011, 04:18pm EDT Reply - Quote - Report Abuse
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Hello all;

I took a job for an extended period overseas, and let my mom-in-law have my PC I had built about 5 months ago. The PC has Windows 7 64 bit, 4 Gb ram, etc.
The problem is autoplay. Autoplay is not working. It is configured to be "on", but when a CD is placed into the tray, it does not load, play, etc. I knew it was an issue, but forgot about it until I gave it away and she tried to install some card games off a CD.

It has SP1 loaded (which took a microsoft engineer to remote in several times to finally get loaded, only after doing a TOTAL reinstal of WIndows sigh...that's another story).

Anyway, any thoughts on the autoplay feature? It's running a Phillips 22x DVD/CD. It works fine...reads, writes, plays CDs..just no autoplay feature.


Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
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mothow Jun 25, 2011, 05:21pm EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
sometimes if u uninstall it from the device manager it will fix its self when its reinstalls on the next boot up.Atleast that worked for mine

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Norm Muelleman Jun 26, 2011, 01:59am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
You're talking about un-installing the CD/DVD player, correct? I'll give it a shot next time I remote into the PC..

Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
mothow Jun 26, 2011, 07:58pm EDT Reply - Quote - Report Abuse
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Edited: Jun 28, 2011, 06:44am EDT

 
>> Re: Windows 7 64 bit, issues with autoplay
Norm Muelleman said:
You're talking about un-installing the CD/DVD player, correct? I'll give it a shot next time I remote into the PC..

Yep thats what i was talking about.Hope it works

ASRock Z97 Extreme 4 / i7 4790K / Corsair H80i / 4x4GB Crucial Ballistix Smart Tracer DDR3 1600 / 1TB Western Digital Caviar Black / 240GB Mushkin Chronos Deluxe SSD / 2x Evga GTX 670 FTW 2GB in SLI / Sound Blaster Recon3D Fatal1ty / Corsair HX1000w
angryhippy Jun 28, 2011, 01:55am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
In Control Panel\All Control Panel Items\AutoPlay, is the box checked for "Use AutoPlay for all media and devices" in the upper left corner?

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Win7-8 Pro 64bit
Norm Muelleman Jun 28, 2011, 05:37am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
Yes, the box is checked.

Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
mothow Jun 28, 2011, 06:42am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay

Drive might also need its optics cleaned.making it hard to read the DVD/CD hence no autoplay

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Norm Muelleman Jun 28, 2011, 06:53am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
I'd strongly say that it's not the drive's optics. No problems when manually searching the drive, no problems when manually playing CD music or DVD's..it just won't autoplay.
The drive is still fairly new, and I keep my PC's clean.

Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
john albrich Jun 28, 2011, 08:26am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay

It seems according to this item new Win7 updates may have introduced this to reduce Win7 vulnerability to Conficker malware.

http://johnhaller.com/jh/useful_stuff/windows_7_autoplay/

Norm Muelleman Jun 28, 2011, 08:39am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
That article brings up good points. However, it also points out that many people, like my mother-in-law, are still "in the dark". If she buys a CD with a bunch of games on it, she expects to put it in the drive, close the drive, and for the PC to come up wiht a box to allow installation of the software.

As soon as I have time, I'll remote into the PC, remove the CD/DVD device from the PC, and have her restart the machine. It's kinda hard to be doing this from Iraq :(

Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
angryhippy Jun 28, 2011, 09:09am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
Norm Muelleman said:
It's kinda hard to be doing this from Iraq :(

Allah Tulbar!

Get Hippied out!
http://www.angryhippy.net
Me at work: http://tinyurl.com/3nvncb3
My rig! A Blah blah.With a blah blah! SWEET! http://tinyurl.com/4yujmff
Da Beast! http://tinyurl.com/3sapr2b
i5 3570K 4.6GHz http://snipurl.com/26r3cot
Win7-8 Pro 64bit
habs fan Jun 28, 2011, 09:19pm EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
I've hated Autoplay ever since record companies started installing rootkits to prevent CD ripping. Wouldn't it be safer just to teach the user how to browse to the root of the optical drive & manually run the autoplay.exe file? I've taught my inlaws how to do this & they are very basic users.

Norm Muelleman Jun 29, 2011, 01:27am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
Well, it would be nice to teach them that, but that's besides the point. It's suppossed to Autoplay...you'd think with 5,000,000 extra lines of code, Microsoft could have figured that one out :)

Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
john albrich Jun 29, 2011, 07:43am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay

re: habs fan suggestion...

As a stop-gap work-around you could even make it easier...just create an .bat script that looks for and points to the appropriate file(s) on the optical drive and put a shortcut in the Start menu...then all they have to do is double-click on the shortcut you created...they don't have to personally look for anything else.

It would of course be very easy if there's only 1 optical drive in the system, but if there are more, the script could be written with a little intelligence if needed to let them choose which one to use or to test for the existence of a file and auto run that, etc.

angryhippy Jun 30, 2011, 01:49am EDT Reply - Quote - Report Abuse
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Edited: Jun 30, 2011, 01:55am EDT

 
>> Re: Windows 7 64 bit, issues with autoplay
You might want to check to see if there are any firmware updates on the drive.

Also get set up for remote assistance so you can help her when you're away.

Get Hippied out!
http://www.angryhippy.net
Me at work: http://tinyurl.com/3nvncb3
My rig! A Blah blah.With a blah blah! SWEET! http://tinyurl.com/4yujmff
Da Beast! http://tinyurl.com/3sapr2b
i5 3570K 4.6GHz http://snipurl.com/26r3cot
Win7-8 Pro 64bit
Norm Muelleman Jun 30, 2011, 06:23am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
THanks AH:

I did check for firmware; I also ran Driver Detective..nothing for the drive.
I also have set up a remote control program so I can remote in and poke around :)

Norm Muelleman
Cisco CCNA
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Working on A+ and MCSA

My computer ate your computer for lunch :)
James Dean Aug 10, 2011, 07:59am EDT Reply - Quote - Report Abuse
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>> Re: Windows 7 64 bit, issues with autoplay
Follow the steps mentioned below.
Step 1:
a. Click the Start button and click All Programs.
b. Select Accessories and then right-click on the Command Prompt.
c. Click Run as administrator.
d. At the command prompt, type net start shellhwdetection and then press ENTER.
e. Restart your computer.


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