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  Please help with a Windows Error Recovery Message on Vista Dell Desktop  
 
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Tez Cox Sep 09, 2011, 03:09pm EDT Reply - Quote - Report Abuse
Private Message - Add to Buddy List Replies: 0 - Views: 1229
Hello everyone,

I have a Dell sytem model DXC061. Last night after a Windows update installed. I received this Windows Error Recovery message upon startup.

"Windows failed to start. A recent hardware or software change might be the cause."

"If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, choose Start Windows Normally.
(use the arrow keys to highlight your choice.)

Launch Startup repair (recommended)
Start Windows Normally.

I didnt install any hardware the only software was in the form of an update from Windows.
Choosing to "start windows normally" sends me back to this same error recovery message without booting my vista OS I am unable to get to my desktop to try and restore the system from there.

Launching the startup repair send me to this blue screen which reads:

"A problem has been detected and windows has been shut down to prevent damage to your computer."

"If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup options, and then select safe mode.

Technical Information:

*** STOP: 0x0000C1F5 (0x00000000, 0x00000000, 0x00000000, 0x00000000)

I tried using safe mode and it still wont start to my login screen or desktop. Please help! Thank you in advance.

Tez Cox



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