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  Beware of TigerDirect / CompUSA Scams! 
 
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Dr. Peaceful Oct 02, 2012, 03:27pm EDT Reply - Quote - Report Abuse
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Edited: Oct 02, 2012, 03:32pm EDT

Replies: 4 - Views: 7962
Last month, I had placed an order online with TigerDirect, it was the first time I ordered from them and would be the last. It was absolutely unbelievable that a used to be reputable computer / electronics retailer would resort to use the scams below to try to make more money from honest customers. I was not the only one, many got scammed and posted their complaints online. Here I summarize and citing links to both scam tactics they used, so everyone will be aware.

Scam 1: Anti-virus software added as Free Gift in your order, which will automatically charge your credit card 6 months later for automatic subscription renewal.

Make sure you uncheck this "free gift" from your checkout cart, it's not free! Here is the linked to the product, read the user comments. http://www.tigerdirect.com/applications/SearchTools/item-detai...No=6615448

Here's a detail summary of the scam with screenshots from an unhappy customer. http://www.windowsobserver.com/2012/09/07/compusa-is-sneaking-...-download/


Scam 2: They offer you a $20 (or double that to $40, yeah right) cash back "reward", which will make you sign up for some scam merchandize discounts services. Even if you cancel the service before the 30 day trial (which cost you already $1, or $2 if you double your reward), the cash reward is not easy to be redeemed and with lots of restrictions on how it can be used.

Here's a detailed complaint. http://www.complaintsboard.com/complaints/tigerdirect-everyday...99638.html


These are near fraudulent business practice they used. What they don't realize is that instead of making more money, they are losing more customers by doing this. They just loss one permanently.


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Meats_Of_Evil Oct 02, 2012, 03:37pm EDT Reply - Quote - Report Abuse
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>> Re: Beware of TigerDirect / CompUSA Scams!
Whoa that is sneaky. Wow never expected that from TigerDirect/CompUsa. Thanks for this man, I'll be sure to warn others.

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Everything I write is Sarcasm.
Chris Buhneing May 17, 2013, 09:37pm EDT Reply - Quote - Report Abuse
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>> Re: Beware of TigerDirect / CompUSA Scams!

Dr. Peaceful May 20, 2013, 12:40pm EDT Reply - Quote - Report Abuse
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>> Re: Beware of TigerDirect / CompUSA Scams!
Wow, what a horror story. They've got their merchandize back on the shelf, how hard is it to issue a refund? Really. Not to mention $5000 dollars is not exactly a small amount, in fact that's a significant expense for a small company. You did the right thing to take it to the attorneys, rather than wasting more time with different levels of idiots within their shady organization. I hope you will get your money back and then some.

It's not unusual for them to lie about ship date and item availability. The item I ordered in the order I mentioned in my first post above, was on sale and was listed as in stock. They notified me later that the item was back ordered and won't be available for a few weeks. The funny thing was in their website the item was still listed as in stock, a day or two after my back order notice. Either no one's updating the website, or they purposely lied about the availability of an item on sale, just to avoid full-filling a lower sale price for the customer. So I cancelled my order and gladly didn't spent a penny for them, but through the brief order experience with them, I had already witnessed their scam tactics mentioned above.

There is still a CompUSA / TigerDirect store within reasonable driving distance, which I used to frequent. I bought directly from the store mostly (almost all for sudden needs which I can't wait for shipping), but the item above was online only and hence the order. But ever since that order, I had also stopped buying from the store! There were too many sales persons in the store chasing you around for getting their commissions. Plus usually price tags for store items were higher than online prices for the same items. The last few times when I drove passed the store, their parking lot was nearly empty, hardly any customer cars there. No doubt they are going to go out of business soon, again.

You know for businesses like CompUSA and Circuit City, I'd rather like to see them go out of business completely for good when still in good terms, instead of barely hanging for life, while resort to scams and managed under a shady / fraudulent organization.

Naveen Goud May 20, 2013, 05:26pm EDT Reply - Quote - Report Abuse
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>> Re: Beware of TigerDirect / CompUSA Scams!
Hello All,

May be these guys are taking the help of black hat marketing techniques to find some sales.

This is surely atrocious and thanks 2 you 4 alerting us!

Is there anyway that a ban on this site/these sites can be imposed?

Company: http://www.stonefly.com

Facebook:http://www.facebook.com/stoneflyinc

Twitter: http://www.twitter.com/stoneflyinc

Linkedin: http://www.linkedin.com/company/stonefly-networks/products?trk...iz_product

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