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  Laptop Battery not detected- Solution 
 
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Naveen Goud Apr 23, 2013, 05:33pm EDT Reply - Quote - Report Abuse
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Hi all,


I would like to share my experience on this platform in order to help those who face a similar situation like mine in future.

Yesterday, after boot up my laptop battery icon disappeared for a while and after again reselecting the option from the task bar, properties option, it got detected after next boot up.

Today, the battery symbol was visible after boot-up. But there was a cross sign over it and said that battery was undetected. The fact is that the laptop was running on the battery, but the symbol was showing undetected, when I hovered my mouse on the battery symbol.

When I searched on the internet, I found out that the battery has died and need to be replaced. I am using a Dell inspiron 15r or N not sure and the forum states that the battery needs to be replaced ASAP.

When I contacted the Dell support, the same reply was pushed onto me and they added that I could make the system crash if I don't act upon if as soon as possible.

I had a doubt in the mind, that there was something wrong with the battery placement which was popping such message and the battery was still worth to be used for some more months.

I choose to shut down my laptop and check my battery. I removed the battery and reinstalled it and discovered that one of the clips holding the battery was not good. I carefully reinstalled my battery and somehow adjusted the clips.

I switched on my laptop and the problem was solved

I feel that Dell support was trying to fool me as they wanted to get some sales from my problem, which did not even exist. Due to a clip misfit my laptop battery was not detected. But instead of offering options, they simply asked me to buy a new battery which was around $70.

The reason to share my experience is to atleast help those who do not rush to replace the battery on the customer care suggestion, when the situation which I faced arises.

Think wisely and invest your hard earned money guys....thanks 4 reading my post and hope it helps!


Company: http://www.stonefly.com

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