Ken Lanning said:
I used a cloning process to replace the hard drive but still see this flag show at the beginning of the boot process. Is there a "file" on the hard disk that I can delete to stop this message? All hardware tests on the new drive were 100% successful. Ken
Does the same alert appear on both the original and the cloned drive...or just on the cloned drive?
There isn't a simple "file" you can delete. It's a monitoring service. But you should be able to disable it if you truly wish to do so.
Unfortunately, if you turn the monitoring off for one drive, it turns it off for ALL
drives...which is generally not advised.
You can disable handling of SMART data in the UEFI/BIOS of most computers. This doesn't fix anything...it just makes the message go away.
Change the setting, reboot, and you'll never see it again.
However, please consider reading the following and the various references to make a more informed decision about managing this critical component in your system.
Also keep in mind that some HDD tests are not very "robust", so whatever test you used simply may not have been able to test for the problem causing the alert. Make sure whatever diagnostic tool you're using does a very thorough test. For example, even a "deep" so-called 'surface scan' or 'error scan' is not robust and won't detect many HDD problems.
To understand the issues you will need to examine the SMART data as it applies to the specific hard drive model and see what exactly is triggering the alert. It may or may not be a false positive. There are a number of tools that can help you do that.
Whatver you decide to do, if your data and/or time are important to you, you should consider putting in place a solid backup protocol in case a drive does fail.
Here are some reference posts. The info at thread 77961/#593457 is probably the one with which to start in your situation. In particular, see info on Passmark's Disk Checkup drive monitoring and failure prediction software, Speedfan's SMART data comparison with other users, and kb.acronis SMART attribute information. Passmark's program is likely more sophisticated than the one providing the failure alert you've been getting.
The kb.acronis and ariolic.com
links below are provided as examples of the SMART info available at those websites. You will want to research the attribute that is causing the "alert" on your system. Keep in mind that a given drive MAY not be using a given SMART attribute in the same way. The lack of actual standards here causes ongoing problems.
(pointer to Passmark's Disk Checkup)
(Hardware ECC Recovered: acronis definitions/explanations of SMART data)
(UltraDMA CRC Error Count: acronis definitions/explanations of SMART data)
(ariolic definitions/explanations of SMART data)
Passmark's Disk Checkup info is in
Unfortunately, not all disk manufacturer's use a SMART attribute in a STANDARD way.
That can confuse some SMART failure predictor programs (like the one that sent that alert to you). Some manufacturers even change how they calculate and/or use a SMART attribute from model to model. So to understand the exact issues associated with SMART data evaluations, one must read up on SMART attributes, look through forums and specs for that SPECIFIC hard drive, use different SMART analysis tools, and see whether the manufacturer considers it a problem or not. In some cases, in order to keep monitoring all hard drives, one may simply have to live with the "false positives" on another drive(s). It can be an "Am I willing to put up with the irritation of the alert in order to keep monitoring other possible reliability issues?"
Or...it can be actually indicating a very real potential problem and near-term failure. Again, you have to research the issue for that specific drive.
Use a robust test/diagnostic program, use a SMART monitoring program (like Passmark's Disk Checkup), compare to what other people are reporting (Speedfan's SMART analysis/comparison tool may help there if enough people are using the same model hard drive and it's in Almico's database).
In some cases, a drive may be 100% OK, yet a SMART attribute used in a unique way by that manufacturer will trigger a false alert. Some SMART attributes used by Seagate on some of its HDD lines will trigger an "imminent failure" alert based on SMART data when they are in fact perfectly OK. The "Seek Error Rate" is one such SMART attribute in which Seagate calculates things differently on a few of its drives. To most SMART program analyzers, it looks
like the Seagate drive is about to fail...but in reality it isn't. I've been being advised that some of my Seagate drives have been within days of certain death for years
...in fact since the very first day they were installed. Same for a Samsung drive. There hasn't been a single problem with them...although I of course maintain robust backup protocols for all my important hard drives.