Please register or login. There are 0 registered and 1100 anonymous users currently online. Current bandwidth usage: 326.30 kbit/s December 15 - 06:27pm EST 
Hardware Analysis
      
Forums Product Prices
  Contents 
 
 

  Latest Topics 
 

More >>
 

    
 
 

  You Are Here: 
 
/ Forums / Windows 7 /
 

   unable to download pdf's or software updates  
 
 Author 
 Date Written 
 Tools 
tao batbai Aug 01, 2015, 12:03am EDT Reply - Quote - Report Abuse
Private Message - Add to Buddy List Replies: 1 - Views: 1841
About a month ago my HP Pavilion with windows 7 home premium 64 bit would not download updates, pdf or anything else. It does download and install windows update through the windows update site. When I try to download any other updates for other software or documents the download seems to be downloading then an error message comes up with the file/document couldn't be downloaded. How do I "fix" this so I am able to download a few pdf's that I need for an insurance problem. I have been able to use a friends computer, but really need to fix this problem.
Thanks Swijo


Want to enjoy fewer advertisements and more features? Click here to become a Hardware Analysis registered user.
john albrich Aug 19, 2015, 03:25pm EDT Reply - Quote - Report Abuse
Private Message - Add to Buddy List

Edited: Aug 19, 2015, 03:32pm EDT

 
>> Re: unable to download pdf's or software updates
.
If still no solution...some possible suspects are:

1) anti-virus or "Internet Protection" program recently installed or updated is interfering with "unapproved" downloads. Either suspects downloaded content while analyzing the content during download (for example, a PDF file that has a security exposure in one or more embedded active programming/editing routines), or the download website is on a "blacklist" or the website doesn't appear on the anti-virus program's "whitelist" or other similar "security" issue.

2) if using a "download manager" it's options settings might conflict with the website's download restrictions (example: multi-thread downloads may be disallowed and the error may occur only after the download manager attempts to start a 2nd thread...like your symptoms, this is often several seconds after first thread starts.
Solution may be to set download manager options to "single-thread only" operation

3) insufficient space on the target destination media or in temporary download folder

4) malware has infected your computer to interfere with downloads (why malware might allow Windows updates but not others is unknown, although it might be "tricking" your computer into thinking it's updating when it really isn't)


Write a Reply >>


 

    
 
 

  Topic Tools 
 
RSS UpdatesRSS Updates
 

  Related Articles 
 
 

  Newsletter 
 
A weekly newsletter featuring an editorial and a roundup of the latest articles, news and other interesting topics.

Please enter your email address below and click Subscribe.