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  Asus Probe install causing system error... help! 
 
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David D Mar 16, 2002, 09:45pm EST Reply - Quote - Report Abuse
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Hello -

I have had an Asus A7V266-E motherboard... I tried loading the Asus Probe software on my computer, and as the install began it froze the computer -- now when I boot up the system, it prompts with the following error when the Windows 2000 login screen comes up:

WINNT\system32\drivers\aslm75.sys device driver could not be loaded. Error status was 0xc000012f

Every time I try to install the Asus Probe software now it freezes in that same place during installation, so I can never successfully install it.
I have installed it once successfully in the past on this same system configuration (reformatted since that time). The version of Probe I first tried was 2.15.00 from the original CDROM, I then also tried the latest version off the web with the same result... my BIOS and Via drivers are all current. I don't necessarily care about ever getting Probe to work, I'd be happy enough just fixing these errors it has caused.

I tried to get help from Asus, but their tech support is a joke. After sending this information to them on two occasions, I have yet to get even an inkling of intelligent help from them.

Thanks!

(System config: AMD Athlon XP 1800+, Asus A7V266-E, 512MB DDR2100 RAM 1DIMM from Crucial, two Maxtor 40GB D740X 7200RPM drives, Soundblaster Live value, Matrox Millennium G400 32MB dualhead, Tekram DC-315/U SCSI card, SMC1211 10/100 ethernet, Sony SCSI CD-RW, Antec SX-840 case, Windows 2000 w/all latest drivers&updates)


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Dave F Mar 17, 2002, 09:40am EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
David
I am curious is there a bios update that you have had to apply? I am running an almost identical system to yours only it is on Linux RedHat7.2 and have not applied and updates or patches to my motherboard's bios? I heard that I would have to be running windows to install them, would that mean that they only work with the windows O/S or would I benefit if I were to temporarily install windows to apply the patches, and then reinstall Linux.

The reason that I am concerned is that I am experiencing problems with performance when my processor is spiked. for example if I am copying a CD-ROM to my hard drive and I am playing Mp3' the tendency is to cause the mp3 player (xmms) to skip and crackle, the mouse becomes difficult to move and there is a general loss of function for a second or so.. When you are using Windows have you experienced any problems with stability? I have used other motherboards with GHz class processors and 512 MB or DIMM RAM and have not had any of these kinds of problems I could be downloading 156 Kbs and burning a cd , surfing the web and listening to the XMMS mp3 player and not a single disruption or glitch. now with the more expensive equiptment I have trouble? any Ideas?

David D Mar 17, 2002, 05:24pm EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Hi ... well I'm still hoping someone can still answer "my" question (hehe) ... but sure I'll answer yours =)

The only real instability I have experienced has been the fault of my Matrox graphics card (which when I can afford it, I plan to replace with something from nVidia). Sometimes it freezes up the system, especially if playing 3D games - I know its the card, because it was installed in my previous system and caused the same problems. Also it was a little unstable when I was using the inital BIOS for the motherboard that came with it by default. It was a pain to figure out how to update the bios under Windows 2000, but I finally learned that I could use an old Windows 98 boot disk and press a certain key combo (Alt + F5 i "think" it was) that would get it to return to a Command prompt (a:). Then I just type AFLASH (with the floppy in that contains the flash program and the new bios file)... type in the new bios name, back up the old, etc.... it's all done independent of Windows... I can't say for sure, but this may work for you also no matter if you are using Linux or Windows. I have experience with RedHat, but only on a remote server (I have a remote server with Athlon 1GHz, 512MB, 20GB, and 400GB/mo transfer for $99/mo)... so I'm not really sure about something like that.

Anyhow, hopefully this might be of some help to you... I dont "think" you have to go to all the trouble of installing windows just to load the BIOS onto your motherboard.... well at least try this other way before going that far. Asus also has some sort of "bios updating software" but I personally couldnt get it to work, and also I'm guessing its a windows-only program anyhow.

One thing is for sure - I will "never" be buying another Asus product as long as I live LOL.... had I known that they offer essentially ZERO tech support of any kind, I would have chosen another vendor. I can't even return the motherboard without incurring shipping or restocking fees (not to mention hours of work to strip down my whole system and put it back together).

Let me know if this has helped or if not, I'll try to think of something else =)

Also, PLLEEEEAASSE everyone else reading this, please try to help me with my problem. No one seems to want to help with this (I've asked on as many tech forums as I could find, and the posts just fade away without any answers). Asus won't even return my emails.

Thanks!

chris hohns May 29, 2002, 11:40pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
i have had similar/identical problems with 2 asus a7v266-e win2k installations.

first, one froze (absolutely dead in the effing water) when i tried to use asus probe. uninstalled, and thereafter the box freezes (again, dead as dead can be) when the installer gets to the second or third page. impossible to use, it seems.

the second problem arose 'cause i forgot which computer i was working on, and when i saw the link, went to uninstall (to my recollection, was working okay theretofore). anyway, oops. but i'll just reinstall, right?

no way, dies deader than can be if reinstall attempted.

what is up with this program?

ash tray Sep 12, 2002, 04:09pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
I am having this exact same problem. I was using pc probe 2.15 for about 3 months. All of a sudden, i was burning cd's and the pc would lock for about 2-3 minutes, then it would free itself up for enought time for me to shut down the pc. I also called asus tech support. It would be nice to talk to someone there that can speak english at least somewhat. they also don't have a fix or don't care to fix. They told me to uninstall the software. Once i uninstalled the software, then it was worse. I would be a very happy camper if someone would tell me how to edit the registry so windows won't look for the aslm75.sys driver when it starts up. Thanks a bunch. it looks to me like we'll need to hack up the registry or reinstall windows. Oh ya, I'm running win2k sp3 and a 1700+. I also have the latest drivers and bios revision. Unfortunatley this is not a bios problem. completely software related.

ash tray Sep 12, 2002, 04:32pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
ok guys, i figured out how to get rid of the error. You need to get into the registry. Regedit at the run box will launch the editor. Once you get into the editor, search for aslm75.sys. leave all boxes checked in the search window. it will then take you to the entry. You'll notice on the left window of the registry explorer a aslm75.sys folder. Delete that folder and you'll be all set to go.

Make sure you backup your registry before making any adjustments.

Let me know if this doesn't fix your problem. Let me know if it does. heheheh

Tom Harrower Oct 09, 2002, 10:51am EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
also if you go to the recovery console in win 2k you can type the command disable aslm75.sys (i think it was that) and then that ill solve your problem but unfortunatly i had the same problem and had to reformatt it was getting so bad cus it gave me a stop error every time i tryed to fix the problem and i reformatted and that sorted the problem no questions asked

Anthony Smith Oct 09, 2002, 10:33pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Here is how to uninstall aslm75.sys in Windows XP:

1. Go to device manager.
2. Under the View menu choose "Show hidden devices". Now you will see Non-Plug and Play Drivers show up in your device manager list.
3. Find aslm75 under Non-Plug and Play Drivers.
4. Right click on it and choose uninstall.
5. Allow your computer to restart.

This will stop the service from starting. I don't believe it deletes the file. The file is usually in C:\windows\system32\drivers\aslm75.sys. You don't need to remove anything from the registry, the uninstall will do what you need.

The way I found this is Motherboard Monitor installs it's driver this way also (mbmiodrvr.sys). I was looking at the list and wondered what aslm75 was. My google search led me here. So, I now have deleted my aslm75.sys also although I wasn't experiencing any problems with it.

andrew plumb Dec 13, 2002, 01:00am EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
your problem is win2k... Get XP and have a nice day.. Don't blame ASUS for Bill Gates' miscalculations. They probably didn't answer your e-mails because they didn't want to call out microsoft. I've used just about every os out there for windows and mac (no linux though, although I'd like too) and short of ME windows 2000 is one of the most problematic. As you've seen, you just about have to be a programmer to use it.. Good luck..

andrew plumb Dec 13, 2002, 01:01am EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
By the way.. ASUS is the BOMB..

Marco H. Stamm Feb 14, 2003, 05:15pm EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Had the same problem with Asus AV333 and Win2k - when trying to install Asus PC Probe (tried different versions), tha thang freezes and comes up next time with an "aslm75.sys" error.
When looking into the actual, current "aslm75.sys" file in \winnt\system32\drivers, it was all 0x00s, which it wasn't before the installation hassle. I downloaded a "new" version (all versions I found are dated 22/04/1997) and replaced the "0x00" one, which made my box come up without error next time.
Still haven't been able to install the PC Probe, though... Any hints?

Marco

Caveman017 Feb 14, 2003, 08:10pm EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Maybe it is WINDOWS 2000 guys!!! all of you are running it or WIN NT 4.0
Get SP3 (service Pack) from microsofts website :windows 2000 and SP6: Win NT

Sincerely,
Brandon G.

~~I'd like to think about myself as a very advanced computer technician but it wont happen till i get a job:)
ash tray Feb 14, 2003, 10:38pm EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
I also tried it on winxp and it doesn't get any erros but.... it makes it so a lot of games won't work and the pc runs like crap.

Its as simple as this. Don't install asus pc probe.

Dave Long Feb 27, 2003, 11:51am EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Mine works fine

David D Mar 01, 2003, 07:42pm EST Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
It's pretty funny how this thread is still alive after a whole year has passed hehehe :D

Peace.

Sir Lancelot Apr 23, 2003, 02:33pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Well, today it happened to me and I thought of adding some more info on the original problem...

I'm using a brand new Asus P4S8X-X mobo and Asus Probe 2.20.01; today I started receiving the following message: "cannot open kernel driver aslm75.sys", followed by "cannot load asmihwio.dll". The funny thing is that I can run the probe afterwards without any problems; well, if you don't count that my MB and CPU temps are misplaced, one being taken by the other...

I have another PC with an Asus TUSL2-C and have used Win 2000 with Probe 2.19 and Win XP with r~probes 2.19 and 2,20 without problems.

Ralph Bacon Apr 24, 2003, 03:47pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Sir Lancelot echoes my recent experiences of PC-Probe. I run the following:

ASUS A7V266 mobo
Matrox G400 Dual Head 32Mb display
512Mb DDR SDRAM
40gb & 80GB Seagate Barracuda disks
DC10+ video capure card

After nearly 18 months on the same build (is this a record? Certainly is the longest I've ever run without a clean build) I've just rebuilt my system and guess what? PC-Probe plays up in the same way as you guys have already mentioned. Runs fine once the machine is loaded though (ie manually initiated). I did upgrade the version to 1.20.x.x just before rebuilding (from 1.14 I think) so maybe the new version is a bit buggy?

And anyway I don't believe some of the readings I'm getting (which don't tally with what my BIOS tells me). Eg 12v line is 13.2v, temperature is 55 degrees idle (I think not, with my Zalman flower!).

So it's hardly worth running the damn thing anyway (not on this mobo anyway).

------------------------------------------
There are 10 types of people in the world; those that understand binary, and those that don't. Well I thought it was funny...
Lemaire Amor May 27, 2003, 11:36pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Hi everyone,

I ran onto this page via google when I had exactly the same error as described by Sir Lancelot. I am running on a three year old ASUS A7V mobo, Windows XP SP1. I have used the following fix, which has worked for now:

Go to
http://24.237.160.4/files/drivers/Motherboard_asus/Ldcm332/Local/
and download a copy of ASLM75.SYS.

Next, go to C\Windows\system32\drivers and delete the ASLM75.SYS file you have there. Replace it with the downloaded file and it should work fine. I just did that, and it has worked for one reboot. I didn't get the error described by Sir Lancelot after replacing the file with the dowloaded version.

I should add that I have rebooted just once since replacing the ASLM75.SYS file. Evidently this file has a way of becoming buggy at some stage. So keep the downloaded version handy in case the issue crops up again.

At any rate, with Windows XP all that it seems to do is to necessitate a manual start of the ASUS probe. Not too much of a bother unless, like me, you want things to run the way they should ;-)

Lemaire Amor May 27, 2003, 11:42pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
Postscript: one clarification, I didn't get misplaced motherboard-CPU temps as Lancelot did. The only issue I got was "cannot open kernel driver aslm75.sys", followed by "cannot load asmihwio.dll". Replacing aslm75.sys has done the trick for me for now.

I suppose it goes without saying that you should back up your original aslm75.sys before replacing it, just so that you don't curse me in case the system doesn't like the fresh file ;-)

Sir Lancelot May 28, 2003, 11:51am EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
I haven't tried Lemaire's suggestion yet because in the meantime Asus came up with Probe 2.20.04 and 05 andit solved most of my problems; I say most of them because I still get misplaces temp values.

I think it must be a problem with my P4S8X-X bios as this MoBo is a recent release.

Lemaire Amor May 28, 2003, 06:59pm EDT Reply - Quote - Report Abuse
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>> Re: Asus Probe install causing system error... help!
I am also using ASUS Probe 2.20.05. Worked perfectly well for a couple of weeks before it gave me the aslm75.sys and xxx.dll error. Try the fix IF you get an error; no point in fixing an error that doesn't exist ;-) It has worked for me, and I can say that with some more confidence as the system has been rebooted any number of times since yesterday when I replaced the aslm75.sys. My best guess is that there might be something wrong with the aslm75.sys that is installed with the probe; hence the fresh downloaded replacement works.


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