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  Sony VAIO Notebook won't start ... often 
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Aaron DeSai Apr 11, 2004, 12:44pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
I have PCG GRX550 and i have same boot Problems... Currently removed one RAm and using packing to enable boot... If you have similar problems join and post your problems at

Sony does not support motherboard replacement after warrenty as $$ issues.... ?

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Carter Sudeith Apr 11, 2004, 12:53pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often

You guys could get what, $500,000 at least!

Sounds like a RAM issue, but who's gonna pay for THAT!!!

Get a good lawyer (preferrably a Jew) and sue them!

Aaron DeSai Apr 11, 2004, 01:18pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
Hey i heard such forum who started this group, could we all ask them to make one bigger group... and My friend carter Sudieth would suggest Lawyer too....

katerina zachovalova Apr 11, 2004, 01:25pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
I am not sure whether anyone has posted it here but there is another large group (more than 200 replies) that deals with this problem and offers some solutions -- it is under the Portable Hardware topic. Check it out. Best, Katerina

patrick mccurdy Apr 29, 2004, 10:20am EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
Same problem here and although am in Canada, i'd be up for helping with the lawsuit. Please let me know what i can do to help out

RA Rizzo May 08, 2004, 05:57pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
Wow I have been guessing at this for a couple of months now. Good thing I found this forum. My Vaio FX310 will turn on with absolutely no screen activity whatsoever - no sound either so it's impossible to tell whether it's booting up and it's just the screen won't work. I am guessing there is an overall power failure. Does everyone who spends $1500+ only "renting" these useless things for 12 months? There almost seems to be an internal timer that is shutting these laptops down.

REX Stetson May 19, 2004, 11:47am EDT Report Abuse
Sort of.

Me and another guy at work have a VAIO and they both went out at the same time. We developed a nice workaround that is really SIMPLE for those times when they won't boot up no matter what:


Press on the bottom square panel (where the memory is) while restarting.
Starts right up for both of us every time.!

Inspired by the insulator and post-it note suggestions, but we couldn't find a screwdriver.

Good luck.
Let the forum know if this works for others!

T Y May 23, 2004, 10:33pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often - SONY PCG-NV170 fixed
Thanks to all who posted solutions here, you guys have given me a clue on how to solve a problem with my PCG-NV170.

For anyone who is/will be possibly struggling in the same problem with NV170, I post about what I have done. If your NV170 does not start up (i.e. not even the SONY logo would come up. If it would, the OS will eventually freezes after a few minutes no matter what you are doing - normal, Safe mode, recovery CD, etc etc).

The solution can be very simple; MEMORY SLOT (after all). Prepare a small + screw driver.

NV170 comes with two memery slots (this someone had said already).
If you open the cover at the bottom of your PC body (the one around the center part. As above you would need a screw driver.), you will see the slots. NV170 (purchased at a Best Buy) came with a 256MB RAM, and thus the other slot is empty.

Try removing the memory card and then insert to the other slot.
Turn on the PC power.
SONY logo should come up and it will proceed, hopefully.

My NV170 has been OK since this method, and everything as far as I can see is working stably. The 256 MB RAM is fully recognized by the machine.

So it seems the failure is somewhat to do with the memory slot (#1) itself.

I am using this NV170 in Japan now and Sony would not support it since purchased in the U.S. (although the same model is on sale as NV55 or something like that). So I asked a guy I found on the web to repair the problem before I had realized this very simple and free (if you have a screw driver) solution, who told me appropximately USD 700 or so to change the mother board.

I am saving that money and see how it goes from here.
Hope this helps someone.

Franqueli Mendez May 26, 2004, 03:01pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
Everyone the is having this problem should sign the petition.

Ken LaDere Jun 16, 2004, 09:17am EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
I buy, repair, and sell alot of vaio's. Theyre a good laptop if you get the bugs worked out/solder joints/ram slots.. cpu prob's.. power suply issues. Ive had pretty good luck with them. If you need help, or want to sell them, Let me know.. Thanx Theyre just a laptop.. All have their quirks!

Ken LaDere
231.758.0529 (message)
Jeremy Marsh Jul 03, 2004, 11:06am EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
Ditto non start up on GRX316MP
Tried memory swap out and swap but not solved. Yet to try packing. Will do and report back.
Law suit absolutely count me in. Lost 5 days work and worse 1 weekend day.

Gerald Branch Jul 05, 2004, 12:37am EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
Had the 'memory slot' problem two times so far in just over 12 months. Both times my NV170 had to go back to depot support. The temporary fixes mentioned would work most of the time, but since I had warranty, I sent it back in for service. Was told by one of the repair dudes that it was a solder problem.

This last time they replaced the component completely, so hopefully, this will not repeat itself.

From the number of complaints on this issue, I would think Sony would offer some sort of 'recall/fix' for its customers. Sure better than losing a bunch of us. I love my laptop, except for a few things (like noisy clicking/clacking hard drive). And not being able to upgrade video memory, and being able to put in 1GB ram (that would really be nice!)

Sherry Sun Jul 20, 2004, 07:47pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
Well, I had exact same problem last year, I ended taking one memory off one slot, and seems everything is fixed.
But, two days ago, the ghost came again, it's happening again, this time, I don't have another slot to remove.

I WAS like most of you, a loyal SONY fan, refuse to admit this is SONY's crapy design.

I hope they have sort of recall, but,. at this point, just pray,
I am getting a ThinkPad next week,
Yeah, if we have a class law suit, count me in.

I typed this message an hour ago, got wiped out, have to restart it and hope this one gets out.

Gerald Branch Jul 20, 2004, 09:55pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
Sorry your Vaio's problem returned. So far, so good with mine after the latest 'repair'.

Since so many are having problem with this, and not just with one model, I suspect that the problem relates to the memory slots/and or motherboard. Here again, Sony should offer some kind of 'customer incentive' to all it's customers who are experiencing this, otherwise, IBM, Dell, HP, Toshiba, and other manufacturers will be getting some new customers.

Weicheng Peng Jul 26, 2004, 02:13pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
My second mem #2 slot is not working any more, any one tell me how to fix it ?

thousands of Thanks!!!!

Joe Higgins Jul 26, 2004, 02:48pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
I'm trying to decide what to do with my NV170, I would be happy to
replace it by an emachines laptop (or even a nice 17" Apple laptop)
but I have lots of software installed and would rather not spend
the few days trying to reinstall (also, I have a Linux partition as well).
Also, I have spent $.5k replacing the screen & inverter, and more
on extra batteries & power supplies.

Has anyone attempted a repair themselves? I mean something like trying
to resolder some joints (or is this feasible with this hardware, maybe I'm
showing my age :-)).

How much have folks paid to have this problem resolved? Was is definitely
a memory card/solder integrity issue? I'm not sure I want to spend
$.8k for parts and another $.1-2k for installation, when I can buy an
emachines for $.3k more...

Has anyone had any success interacting with Sony on this issue?
(No, I'm not interested in a class action suit. Only the rich get richer
with these, and my laptop will still not work.)

Sony makes good fashion accessories. But they don't seem to last
the pace, unfortunately.


Gyorgy Pirok Sep 17, 2004, 12:05pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
I bought a Sony Vaio GRX650 notebook two years ago. After a year I noticed that one of my memory slots is not working (that time I found this very useful forum). This prevented me to adding more than 512 MB RAM, but there was no solution. Few months ago the other memory slot started to die. I could boot the notebook only if I removed and reinserted the memory (in switched off state certainly). This helped for several weeks, because there was no problem after the "Sony" text appeared on the screen. But I could not avoid the fate of the Vaio users. Two weeks ago I was not able to boot my notebook at all, no memory reinserting or pushing helped.

I bought the notebook in the US and I live in Hungary, and as far as I know, there is no Vaio service in Europe except for one location in France. What is more, even US customers suffer from this memory slot error and we can form an opinion about Sony support reading the pages of this forum topic.

But there was a happy end after all. I've found a little notebook specialist service in Hungary who had the necessary equipment and could solder both memory slots. My notebook works perfectly now and I can use both slots.

The notebook was repaired in two hours and I payed about $100 only inluding urgency fee !!! If it helps anyone else, here is their web adress:

However, I will consider not buying a Sony Vaio again.

Daniel Castillo Sep 24, 2004, 10:25am EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
If anyone is still needing help with this and lives in the Dallas, TX area, I can fix this issue permanently at a major corporation-owned laptop repair facility. I'm sure we could do the repair for $100. We are located in Grapevine, TX., so if you can get your unit here to drop off, then there would not be any shipping charges. I'm not a liberty to say which corporation I am with, however, it is a major computer retail chain which has it's own National Service Center.

If you are interested or want to know more about what we are so that you will feel more at ease of where you would be sending your laptop,

please email me at:

(I would love to put my corporate email addy, but that would obviously have the company's name in it as well as leave it out on the net for people to sign me up on rediculous spam lists.)

Daniel C.
Component-Level Repair Tech

Milton Velez Oct 28, 2004, 07:06pm EDT Report Abuse
>> Re: Sony VAIO Notebook won't start ... often
I bought a PCG-GRZ660 about a year and a half ago. I'm getting the same issue with the incorrect reporting of the RAM and subsequent system slow-down. I feel betrayed by Sony. If they do not offer a solution, then I'm afraid they lost a customer forever. Has there been any news on the lawsuit?

Jim Dunn Nov 03, 2004, 09:53pm EST Report Abuse
>> Re: Sony VAIO Notebook won't start ... often

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