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  ATI Radeon 9700 
 
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Adam Martin Dec 08, 2002, 09:51am EST Report Abuse
>> Re: ATI Radeon 9700
You should follow up with a phone call. Or even fax it.

-----------------------------------------------
Intel P4 2.8 Ghz 2x 512mb ram (OCSystem Overclocked PC3200)
Soyo Dragon Lite P4X400
Radeon 9700 Pro 128
120GB Hard Drive
CD-RW and DVD drives
Creative SB Live w/ 6 speaker system
--------------------
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John Payne Dec 08, 2002, 10:35am EST Report Abuse
>> ATI AIW Radeon 9700
Frustration!!!!

Got my new AIW 9700 PRO Friday. Spent three hours on a tech support call with Juvio, tech support company. My computer was locking up, giving me invalid profile messages.

Got up Saterday Morning and said what the hell. I reformated my harddrive and re-installed EVERYTHING on Windows XP. Got the latest chipset drivers for my ECS Motherboard P4IBMS from Intel.

Everything looked OK, AT FIRST. When I reboot my computer on the windows logo, there are vertical black dotted lines that are visible in the windows logo. The TV display on my computer have horizontal random lines when watching TV, like watching a a channel you have not subscribed for. NBC is something we all have :)

When playing Grand Theft Auto, parts of my body are missing and vertical lines obscure my vision in intervals of about one inch across the screen.

I disabled write combining and sent hardware acceleration down to nothing. upon re-boot (NO FRICKIN DRIVERS WERE FOUND!!) I had the huge icons and device failures popping up. Rebooted with the last know working configuration, and reinstalled the display drivers.

Funny thing is know My memery is showing 668mb memery! I have one gig installed across two memory chips. If one of them blew out then I would have 512mb. I don't know what the hell is going on, but I will be on tech support phone call with ATI tomorrow!!

Cheap bastards can not have a 1-800 phone number after spending $420 on a card and 11 hours of frustration of MY TIME!! Then they want you to spend per the minute if you have your hardware longer than 30 days. Something like $2.95 per minute. Friggin rip-off and worst tech support policy I have ever heard of, next to Hewlett Packard.

Sorry Had To Vent :)
Thanks
John

Adam Martin Dec 08, 2002, 10:44am EST Report Abuse
>> Re: ATI Radeon 9700
When you call them let them have it...and direct them to this site!!! They gotta see what is going on and get thre freaken act together!

-----------------------------------------------
Intel P4 2.8 Ghz 2x 512mb ram (OCSystem Overclocked PC3200)
Soyo Dragon Lite P4X400
Radeon 9700 Pro 128
120GB Hard Drive
CD-RW and DVD drives
Creative SB Live w/ 6 speaker system
--------------------
94TransAm Dec 08, 2002, 05:08pm EST Report Abuse
>> Re: ATI Radeon 9700
I've called them about 15 times already. They are just guessing too. He basically told me that all I can do is just keep changing bios settings til something happens!
?????

------------------------------------------------
Gigabyte GA-7VAXP / KT400 Chipset
Athlon XP 1800+
512 PC2100
Antec Truepower 480w PS
Windows XP Pro
Radeon 9700 Pro
Soundblaster Live Xgamer
Sidewinder Strategic Commander
Adam Martin Dec 08, 2002, 06:05pm EST Report Abuse
>> Re: ATI Radeon 9700
Hahaha...thats great. The makers don't even know. Does anyone know what "Turbo" mode is? What exactly does it do? Also, there are a bunch of 'cacheable' settings in the BIOS...what should the different ones be set to?

-----------------------------------------------
Intel P4 2.8 Ghz 2x 512mb ram (OCSystem Overclocked PC3200)
Soyo Dragon Lite P4X400
Radeon 9700 Pro 128
120GB Hard Drive
CD-RW and DVD drives
Creative SB Live w/ 6 speaker system
--------------------
JC Bailey Dec 08, 2002, 08:51pm EST Report Abuse
>> Re: ATI Radeon 9700
'turbo' setting in bios, from what i see it changes your
dram timing values, etc... select one (normal, fast, or turbo) and
go check your timing values.

it still doesnt help though.

still having lock ups.



JC Bailey Dec 09, 2002, 07:33am EST Report Abuse
>> Re: ATI Radeon 9700
installed directx9 rc2 and catalyst 2.5 drivers today,
so far so good, no unusual artifacts (spots) on windows
background, no lockups so far.





Adam Martin Dec 09, 2002, 11:09am EST Report Abuse
>> Re: ATI Radeon 9700
Where did you get teh catalyst 2.5 driver?

-----------------------------------------------
Intel P4 2.8 Ghz 2x 512mb ram (OCSystem Overclocked PC3200)
Soyo Dragon Lite P4X400
Radeon 9700 Pro 128
120GB Hard Drive
CD-RW and DVD drives
Creative SB Live w/ 6 speaker system
--------------------
JC Bailey Dec 09, 2002, 04:00pm EST Report Abuse
>> Re: ATI Radeon 9700
http://www.techconnect.nl/modules.php?name=News&file=artic...mp;thold=0

you can also get directx9 rc2 from here to and an uninstaller for it
(expires in march 2003)

http://www.techconnect.nl/modules.php?name=News&file=artic...mp;sid=660

been running ok, no lockups but i do have 'spots' on my background screen at times, just click and refresh gets rid of them.


JC Bailey Dec 09, 2002, 04:02pm EST Report Abuse
>> Re: ATI Radeon 9700
here's the response i got from ATI.

Regarding the infinite loop issue: Please make sure that you have the latest AGP chipset drivers installed. Also make sure that the latest bios is installed for the motherboard. Make sure that you have an adequate power supply. I would recommend one with at least 400 watts of power. Regards, Customer Service Canada ATI Technologies, Inc.

Adam Martin Dec 09, 2002, 04:39pm EST Report Abuse
>> Re: ATI Radeon 9700
The installation file for catalyst 2.5 is in a different language. Is this okay?

-----------------------------------------------
Intel P4 2.8 Ghz 2x 512mb ram (OCSystem Overclocked PC3200)
Soyo Dragon Lite P4X400
Radeon 9700 Pro 128
120GB Hard Drive
CD-RW and DVD drives
Creative SB Live w/ 6 speaker system
--------------------
Adam Martin Dec 09, 2002, 05:32pm EST Report Abuse
>> Re: ATI Radeon 9700
Never mind...only the extracting program was...the setup is in english

-----------------------------------------------
Intel P4 2.8 Ghz 2x 512mb ram (OCSystem Overclocked PC3200)
Soyo Dragon Lite P4X400
Radeon 9700 Pro 128
120GB Hard Drive
CD-RW and DVD drives
Creative SB Live w/ 6 speaker system
--------------------
John Payne Dec 09, 2002, 05:44pm EST Report Abuse
>> Re: ATI Radeon 9700
Talked To ATI today. They stated I may have defective hardware. I can do an RMA with them. They asked that I update to catalyst 2.5 and try the bios settings below.

Give it a try, never know. I am going to print this out right now and see what happens.

Will keep you posted.

Thanks
John


NOTE: these options may vary depending on the type/version of your system
BIOS:

1. Video BIOS Shadow and Video BIOS Cacheable - DISABLED
2. C8000-CBFFFF Shadow and CC000-CFFFF - ENABLED
3. AGP Aperture size - 64 MB (128 MB if you have 512 MB of RAM or greater installed)
4. AGP Turbo - DISABLED
5. VGA Frame Buffer and Primary Frame Buffer - DISABLED
6. PnP OS installed - YES
7. Assign IRQ for VGA - ENABLED
8. Resource Control - AUTO
9. AGP Bus Mastering - ENABLED
10. VGA Palette Snooping - DISABLED
11. Video Shadowing - DISABLED
12. Disable any USWC or Write Combine options in the CMOS
13. Try forcing the External Cache to use the Write-Through method, not the Write-back method
14. Disable any manual configuration of PCI by setting these options to AUTO
15. Init Primary Display - AGP
16. System Bios Cacheable - ENABLED
17. Video BIOS Mode Cache - UC
18. AGP Fastwrite - DISABLED

T S Dec 09, 2002, 06:11pm EST Report Abuse
>> Re: ATI Radeon 9700
After having most of the problems that people stated below, I swapped out some of my PC1066 RAM and my problems all went away. I think that many problems are being blamed on the videocard because of oddball display behaviour. Mine was an inability of my Intel 850EMV2 mobo to deal with PC1066 RAM...something that neither Intel nor ATI had mentioned even though they were both completely aprised of system specs.

I am quite certain that I was receiving some sort of form mail from both manufactureres without any regard being paid to the information I was providing them. My problems are now gone with the Direct3D games I was playing...FYI

94TransAm Dec 09, 2002, 06:30pm EST Report Abuse
>> Re: ATI Radeon 9700
As for all the new drivers i just installed the new catalyst and i still lockup. I really feel my problem may be the RAM too. An article on http://www.viaarena.com tells a very good description of what infinite loop is. tells that there is no one reason, but it does talk in detail as to why RAM would cause it. Different brands run differently. Mine is not a listed brand for the mobo or AMD. Could be it, just dont have the cash to run out and buy one right now.

------------------------------------------------
Gigabyte GA-7VAXP / KT400 Chipset
Athlon XP 1800+
512 PC2100
Antec Truepower 480w PS
Windows XP Pro
Radeon 9700 Pro
Soundblaster Live Xgamer
Sidewinder Strategic Commander
T S Dec 09, 2002, 07:04pm EST Report Abuse
>> Re: ATI Radeon 9700
I originally tried a fix without spending money. I had 4 x 256 PC1066 Ram sticks...I just pulled two of them out and the problem was solved. The intersting thing I found is that no matter what combination of 2 RAM sticks I used, the computer worked just fine. It was the 4 sticks that produced the looping problem, continual lockups, BSOD etc.

I have yet to find a way to run 1G of the stuff in my system, including changing mobo's.

Cheers!

Adam Martin Dec 09, 2002, 07:38pm EST Report Abuse
>> Re: ATI Radeon 9700
Okay...I took out one of my 512mb sticks (out of the 3rd slot)...and left one 512mb stick in the 2ns slot. Guess what.............it still FROZE~! Ahhh.

-----------------------------------------------
Intel P4 2.8 Ghz 2x 512mb ram (OCSystem Overclocked PC3200)
Soyo Dragon Lite P4X400
Radeon 9700 Pro 128
120GB Hard Drive
CD-RW and DVD drives
Creative SB Live w/ 6 speaker system
--------------------
JC Bailey Dec 09, 2002, 08:59pm EST Report Abuse
>> Re: ATI Radeon 9700
has anybody tried to install the new via4in1 4.43 drivers?

Adam Martin Dec 09, 2002, 09:05pm EST Report Abuse
>> Re: ATI Radeon 9700
I've done that...plus Catylist 2.5, plus DX9. Just doesn't make sense. I wish I was one of those people who were like "oh..and I had to do was move my sound card..or..oh I just moved my ram..or.. I just had to turn of Shadowing..or..I just had to install 4.30a..or..I just had to install catalyst 2.5..or..I just had to install DX9..or..I just had to disable on board audio..or blah blah blah blah blah. Hmmm...I am really getting tired of this. It is freezing in winquake for goodness sake...and with my screen saver.......wow..those are some graphic draining things there. Okay...still trying things. Again I ask...what is the safe volatage of the card. I tried emailing ATI but got the stupid autoresponse. My AGP an Vcore are reading 1.47V. And with is the Vcore (I think that is what it was called). Please answer if you know.

-----------------------------------------------
Intel P4 2.8 Ghz 2x 512mb ram (OCSystem Overclocked PC3200)
Soyo Dragon Lite P4X400
Radeon 9700 Pro 128
120GB Hard Drive
CD-RW and DVD drives
Creative SB Live w/ 6 speaker system
--------------------
94TransAm Dec 10, 2002, 01:02am EST Report Abuse
>> Re: ATI Radeon 9700
Oh yea, and about the RMA. I did that too. I have the newest version of the card.
Still lockups

------------------------------------------------
Gigabyte GA-7VAXP / KT400 Chipset
Athlon XP 1800+
512 PC2100
Antec Truepower 480w PS
Windows XP Pro
Radeon 9700 Pro
Soundblaster Live Xgamer
Sidewinder Strategic Commander

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