Please register or login. There are 0 registered and 271 anonymous users currently online. Current bandwidth usage: 326.30 kbit/s October 18 - 06:21am EDT 
Hardware Analysis
Forums Product Prices

  Latest Topics 

More >>


  You Are Here: 
/ Forums / Other Hardware /

 Date Written 
Continue Reading on Page: 1, 2, Next >>
JOHN HUNT Jul 01, 2005, 10:45am EDT Report Abuse
Hi Everyone,

Sorry I know their are other threads about this problem, but I am clueless.
I'm new to all this so please be gentle.

I have a Dell 3000, that I bought 6 months ago.

All I got when I booted up yesterday is a black screen with this message no matter what I try.

Windows could not start because the following is missing or corrupt

You can attempt to reapair this file by starting windows set-up
using the original set up CD-ROM
Select 'r' at the first screen to start repair.

I've tried doing the F8,with all the different options.
safe mode
Last known good configuration(your most recent settings that worked)
etc etc.

The PC came already installed with WINDOWS XP HOME.

The DISC I have with Windows XP including service pack 2 says on it,
"This CD is not for reinstallation of programs or drivers.
But I tried it anyway and nothing happend when I put the disc in anyway.

ARRGGG someone please help.

Is it possible to buy a Reboot disc?
Could I borrow a disc off a friend?
Or is this PC well and truely gone?

Want to enjoy fewer advertisements and more features? Click here to become a Hardware Analysis registered user.
FordGT90Concept Jul 01, 2005, 11:24am EDT Report Abuse
6 Months should mean that it is still under warrentee. Try contacting Dell.

If I remember what I forgot, I have not forgotten it.
angryhippy Jul 02, 2005, 01:54am EDT Report Abuse
Is the CD a Dell Recovery CD or an actual MS XP CD?

Get Hippied out!
Me at work:
My rig! A Blah blah.With a blah blah! SWEET!
Da Beast!
i5 3570K 4.6GHz
Win7-8 Pro 64bit
JOHN HUNT Jul 02, 2005, 10:33am EDT Report Abuse
It's a Dell dics,
It doesn't say recovery on it.It has..

The software is already installed on your computer only use this cd to reinstall the operating system on a Dell computer.

This CD is not for reintallation of programs or drivers.

SiB Jul 02, 2005, 02:10pm EDT Report Abuse
Well it says "for reinstalling the system" try reinstalling the system. Or try these:

1: You can buy a Microsoft XP Home or Pro to reinstall.

2: See if you can borrow of someone the XP home or Pro discs to copy the file you need if it on the discs, to the directory the file is suppose to be. (copy file not the whole disc, only if on the disc)

3: use someone elses xp home to get the same file of there computer and put it on cd or floppy and then copy back into that directory using dos.

Not sure if 2 and 3 are legal. But im guessing they could work i'm sure the experts will tell you if i'm wrong or what to do soon.

angryhippy Jul 02, 2005, 03:26pm EDT Report Abuse
When you put the disk in, had you already gone into the BIOS and mde sure it was set to boot from CD first?

Get Hippied out!
Me at work:
My rig! A Blah blah.With a blah blah! SWEET!
Da Beast!
i5 3570K 4.6GHz
Win7-8 Pro 64bit
tom woodward Jul 02, 2005, 03:39pm EDT Report Abuse
Maybe be nothing to do with this, but I got this error and got worried also, and reinstalled windows. Was told it was due to me messing with ram speeds, and just had to up the core/put the ram at normal speeds. And it worked :)

Did it last night infact.

Surpher805 Jul 02, 2005, 03:41pm EDT Report Abuse
\WINDOWS\SYSTEM32\CONFIG\SYSTEM is actually refering to a file called "system."
this file has no extention. if you have an auto recovery or restore folder, there should be a copy of the file there or a file called "system.sav" in the same folder where the "system." file is.

if you don't have anyway of getting into the recovery console (any XP CD will work) you can use a win98 boot disk if you're running the FAT32 File system. If you're running the NTFS file system the only EASY way I can think of, is to use an XP install CD.

There some other ways but basically you're trying to get to some kind of command promp with delete, copy, and rename functions so you can replace the corrupt file.

I'm only making reference to how to recover from this error but I do beleive Tom is right this is caused by either failing, incompatible, or badly configured RAM.

Athlon T-bird 1.4Ghz @1.56Ghz with no additional cooling
MSI K7T Turbo LE W/ Raid
Nvidia Geforce4 Ti 4200 128MB
Sound Blaster Live! MP3+
TDK 32X10X40 CD Burner + DVDROM Drive
LIAN LI Aluminum Case
300W Power supply
WD 80GB,60GB,20GB,
angryhippy Jul 02, 2005, 04:16pm EDT Report Abuse
Here is something to try. Get into system restore and try to restore the system to an earlier date (before the problem started). It may not work if the restore points are gone but you can try. Since you can get into the safe mode etc. screen, try to get into the "Safe Mode With Command Prompt". Once you are in there follow these instructions.

How to Start System Restore from the Command Line
Sometimes when you install a program or driver, it might render XP unbootable. If your computer won't boot into the operating system normally, you might be able to boot into Safe Mode and use System Restore to go back to a previous restore point to fix the problem. But what if you can't even boot into safe mode? Then you need to start the System Restore tool from the command line. Here's how:
1 When booting your computer, press F8 to bring up a boot menu
2 Select Safe Mode with Command Prompt
3 Select the operating system to start (if you have multiple operating systems installed)
4 Log on with an account that is a member of the administrators group
5 At the command prompt, type c:\windows\system32\restore\rstrui.exe
6 Press Enter
7 This will start the "Welcome to System Restore" screen. Go through the steps of the Wizard and follow the instructions to restore your system to a previous restore point

Get Hippied out!
Me at work:
My rig! A Blah blah.With a blah blah! SWEET!
Da Beast!
i5 3570K 4.6GHz
Win7-8 Pro 64bit
Josh Jul 02, 2005, 04:46pm EDT Report Abuse
I had the same exact problem. Look here. More exactly, look here. Print it off, and just do exactly what says. If you don't understand part (or all) of it, just let us know.

Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.
AMD Phenom 9850 || DFI Lanparty 790FX-M2RS || 8GB OCZ Platinum || XFX 7900GS XT ||
Check eBay computerman_89
angryhippy Jul 02, 2005, 05:47pm EDT Report Abuse
It's a Dell disk Josh. I don't think it will have a recovery console option.

Get Hippied out!
Me at work:
My rig! A Blah blah.With a blah blah! SWEET!
Da Beast!
i5 3570K 4.6GHz
Win7-8 Pro 64bit
Josh Jul 02, 2005, 08:25pm EDT Report Abuse
Well, then get a friend's disk. It should work.

Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.
AMD Phenom 9850 || DFI Lanparty 790FX-M2RS || 8GB OCZ Platinum || XFX 7900GS XT ||
Check eBay computerman_89
John Beardon Sep 23, 2005, 06:57am EDT Report Abuse

Oliver Carmichael Jan 15, 2006, 10:06pm EST Report Abuse
BARTPE CD is the only way to go!!

please be aware that i changed all of these settings at once and it removed my accounts and gave me problems i suggest restoring only the SYSTEM file first then reboot and see how that goes:

see this thread also

good luck.

brian pope Jan 15, 2006, 11:21pm EST Report Abuse
In tom woodward's case overclocking the RAM caused the problem but I doubt RAM is a factor in your case, more likely a bad shutdown.

There's also one other possible reason, if chkdsk has run there's a chance it's overwrote some folders making the OS impossible to boot. This makes recovery console useless & any other boot methods including Bart's PE builder.

The problem with chkdsk/r is it creates a new folder called "found.000" on the root directory, then places all the corrupt files & folders inside, renaming each as there added, dir0000.chk dir0001.chk & so on. chkdsk can & does rename entire folders including the system32 folder, all the files are intact inside the newly renamed system32 folder, but the problem is it's renamed & moved to the root directory making it impossible to boot your OS by any method.

Oliver Carmichael Jan 16, 2006, 02:54am EST Report Abuse
sorry brian, i have to disagree the ubcd built with bartpe will boot the pc without touching the hard disk. from there you can access the diagnostic and recovery tools on the cd which will then access the hdd...hop over to

and have a look, specifically the build page


brian pope Jan 16, 2006, 01:32pm EST Report Abuse
Hi Oliver
I've used the ubcd with bartpe & in the cases which involve chkdsk it matters not, boot tools rely on the OS having files in specific locations. When chkdsk/r runs it moves & renames folders & files making any boot method null & void. If for example the system32 folder is renamed & moved to the root directory as happens when you get NTOSKRNL is corrupt or missing, no boot method will fix this. Ubcd can't even access the OS partition of a HD when this happens & your left with only two options. One, reformat & re-install your OS or two, create a image (ghost) of your OS partition, then use a image editing program such as ghost explorer to extra the found.000 directory & manually rename the dir0000.chk files & folders contained within, then you create a new image with the newly renamed files & folders along with the balance of files from the image & restore it.

This is only when chkdsk/r has messed things up which happens often, it was just my second option & not what I think JOHN's problem is at the moment. Granted ubcd can boot up but it can't see anything in the chldsk situation, at least nothing on the OS partition. This is why none of the MS recovery methods work either, the references in the MFT are there but they point to non-existant files & folders.

angryhippy Jan 16, 2006, 04:20pm EST Report Abuse
BartPE is pretty cool. It can get you into the system for some limited functionality, but not always. A couple weeks ago I had the BSOD flash before restart blues. It was too fast to read, before it rebooted. I could get to the safe mode/safemode w/command prompt screen but any choice merely restarted the loop. Bart got me to the command prompt, but that didn't work either. I never did figure out what was wrong. And being about 2 weeks behind on my backups, my only option was to slap in my trusty 8GB HD already loaded for this system, gain possession of my documents folder and favorites, move them to the d partition and delete and reinstall on C. I also have a boot CD that didn't work either. When the computer gods are angered, they just won't listen to reason some times. <g>

Get Hippied out!
Me at work:
My rig! A Blah blah.With a blah blah! SWEET!
Da Beast!
i5 3570K 4.6GHz
Win7-8 Pro 64bit
Kris Klein Feb 15, 2006, 07:19pm EST Report Abuse
>> Help with similiar problem missing file \windows\system32\config\system
Hello all,
I've been researching this topic on this board for a couple days now but can't find the answer to my particular situation. My laptop wouldn't boot out of the clear blue a couple days ago, hangs on the microsoft logo at startup, I attempted safe mode start, last good config start - always hangs.

Interjection - I'm using an HP pavilion ze 5200 (P4, 1.7 G, 60 gb HD, 512 MB, cd-rw, DVD, mcafee AV, regular user of spybot and adaware) medium/advanced skills

So using my HP Operating System CD (Microsoft Windows XP Home SP1) and instructions from and I entered Recovery Console and made the following file changes per the instructions -

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

All were implemented except the line copyc:\windows\repair\system c:\windows\system32\config\system which returned file not found.

So now upon exit the system reboots and of course I get the
Windows could not start because the following file is missing or corrupt:

I want to get back into my system without performing a clean install so I can back up files to an external HD before I lose anything. Shame on me, I hadn't backed up recently. I'm making a BartPE / UBCD4win, but will that help me in this situation?

Kris (

angryhippy Feb 15, 2006, 08:28pm EST Report Abuse
Hi Kris. Have you tried to run the system restore feature from a command prompt. you can get into it from the Bart PE CD. I can't remember exactly (I'm not at home where my bart is) but I think you can get into the task manager. Hit file, new task, and the run window will open. Type in c:\windows\system32\restore\rstrui.exe and the system restore app should open (hopefully.) and you can try to restore to an earlier date. Also if you can get into the run app, type in sfc /scannow and run the system file checker. That will replace or repair any damaged or corrupted system files. The other thing you can do is put the hard drive on another system as a slave. If you can do that and see your data post back and I'll help you get into your files if the permissions are denied in the my docs folder etc.

Get Hippied out!
Me at work:
My rig! A Blah blah.With a blah blah! SWEET!
Da Beast!
i5 3570K 4.6GHz
Win7-8 Pro 64bit
Nazar del Rosario Feb 15, 2006, 09:17pm EST Report Abuse
I had a problem with my HP computer once, I had to call them to obtain the actual windows xp disks, im pretty sure that the cd you have is just for the drivers. Contact Dell and get the full recovery disks for your machine, but if you do that it will be a complete wipe of your HD. It will restore your computer to exactly how it was when you first bought it. When I received my recovery disks they gave me like 10 disks total.

Continue Reading on Page: 1, 2, Next >>



  Topic Tools 
RSS UpdatesRSS Updates

  Related Articles 

A weekly newsletter featuring an editorial and a roundup of the latest articles, news and other interesting topics.

Please enter your email address below and click Subscribe.