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  How can I detect if someone is piggybacking on my dsl connection 
 
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Paul K Sep 09, 2005, 07:21pm EDT Report Abuse


If it aint broke dont fix it
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Chris McNally Sep 09, 2005, 08:37pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Sounds to me like the the contention ratio is just too high, and it's slowing down when a lot of users are online. Does it speed up again in the the early hours?

Regards,

Chris McNally

Moderator - Hardware Analysis
E-mail: chris@hardwareanalysis.com
Paul K Sep 09, 2005, 08:44pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Yes it does.... i did consider that could be a problem but its like dead slow i mean like just waiting for a simple web page to load takes like 2 or 3 minits thats real bad for a 1mb connection

Cheers
Paul

If it aint broke dont fix it
FordGT90Concept Sep 09, 2005, 08:51pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
a) The network she is on is being overloaded with activity. Fix by changing providers.
b) There is something physical wrong with your phone lines (i.e. Water in the lines). Fix by contacting your ISP and have them perform a line test.

To rule out bandwidth theft, try plugging the modem directly into the computer via CAT cable or USB. The only way to get access is to be plugged in that way.

________________________
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Paul K Sep 09, 2005, 09:02pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Thanks
Changing providers I reckon is gonna be the better option, from what I have read on the net about AOL it seems every man and he's dog think they completely suck.

Quote "There is something physical wrong with your phone lines (i.e. Water in the lines). Fix by contacting your ISP and have them perform a line test."

Asked them to test the line and they said all was fine. but if i lift the reciever up on the phone I hear a sound similer to a fax machine !!!,

Quote "To rule out bandwidth theft, try plugging the modem directly into the computer via CAT cable or USB. The only way to get access is to be plugged in that way."
It is connected that way already.

If it aint broke dont fix it
Dublin_Gunner Sep 09, 2005, 09:26pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Somebody would have to physically connect to your phone line to piggy back it, just like tapping a phone call, or making calls on someone elses line. I mean literally connect the wires.

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brian pope Sep 09, 2005, 11:13pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Sounds like it's AOL but to be safe download & run Microsoft Windows Malicious Software Removal Tool, latest version Aug 9th
http://support.microsoft.com/default.aspx?scid=kb;en-us;890830

& Rootkit Revealer
http://www.sysinternals.com/Utilities/RootkitRevealer.html

Adware/spyware & antivirus software don't detect rootkits, doesn't hurt to check.

varun rao Sep 09, 2005, 11:20pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Ask ur ISP provider if the line is dedicated. If NOT, ask them whats the split ratio... ie 1:4,1:6 etc. Ideally it shoiuld be dedicated with no splitting, but it looks like they are spliiting it in ur case, so at peak time when everyone is online the bandwidth gets brutally split.

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rex langdon Sep 10, 2005, 02:21am EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Check your throughput.Call up your provider and find out what it should be.What was it when you first
set it up?Do you have a friend near you who has DSL,what is their throughput?

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Paul K Sep 10, 2005, 08:46am EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Cheers for yer help here guys lots of info here.

DublinGunner
You said Somebody would have to physically connect to your phone line to piggy back it. I know people im my area that have chipped ntl boxes all they have to do is run a bit of software that scans the connections, they look for a connection thats not busy and hook up to it.I dont know the full story on it but thats basicly how it work. dunno if its the same with a BT line tho.

brian pope
thanks I have the Microsoft Windows Malicious Software Removal Tool on my laptop, I will try it on my niece's lappy, also thanks for the rookit link. I have been meaning to get for a while now. will try that too.

varun rao
Thanks I will ask them lets see if they give me ac**kand bull story. She cant get on at all now as its the weekend and everyones online. I think that you may have hit the nail on the head matey . will post back with answers.

rex langdon
Will check the thoughput. have got any good links for the speeds tests. all the ones i mormaly use give me different results.

Cheers guys I will battle on and post back with any results, comments ect....

Paul K

If it aint broke dont fix it
Fixer Sep 10, 2005, 08:23pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection

Gerritt Sep 10, 2005, 09:04pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Paul,
A few things...from the easiest to more techie.
1. Your local ISP (NOT AOL) should provide some sort of throughput monitor....try it when you're good, and when bad.
2. If your ISP doesn't, try going to http://www.dslreports.com and go to thier testing subsection and take a look. You may have to download the latest SUN Java.
3. Recognize that though DSL is switched, your Telco/ISP may be saturated/oversold. This is to say that the bandwidth from the POP or CO may be dedicated, that you share bandwith to the internet, and if they've had a higher than expected pickup/utilization, you and everyone else is sharing the Internet bandwith and there's just not enough.....change ISPs.
4. If you think you've been hijacked, you can always get a packet sniffer. These check all of the packets into and out of your system, and allow you to figure out who or what is causing the traffic. Tamosoft's commview is a good one, as well as etherreal....but you'll have to know what you're looking at.

Most likely it's #3

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We all know what we know, and everyone else knows we are wrong.
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Dublin_Gunner Sep 10, 2005, 09:17pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Chipping a ntl box, is basically making a ohysical connection, but tp numourous lines, not just one.Your ISP shoud be able to tell if any strange connections have been made onit.

To be honest tgough, it just sounds like the contention ratio as mentioned. EEspecially considering when the connection goes bad, 'prime time' so to speak, when there would be more people connecting

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Predator Sep 10, 2005, 09:19pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
The 1 and only thing wrong in this situation:

You are using AOL.

:P

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Paul K Sep 16, 2005, 09:37pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Sorted it Dumped AOL and installed NTL now she has no problems at all : ) and no bloatware on her lappy iether, After I uninstalled everything to do with AOL and restarted I looked to see what bits n bobs AOL might have left in the registry, Well my lordeee Ive never seen an ISP stuff so many entries in the reg like AOL does, I deleted loads.

The biggest problem was AOL not doing the right thing !!!!! Been Honest and providing a resonable service !!!! Support just spin u round having you go thru hoops again and again blaming spyware / hackers / firewalls and any antivirus that they dont make any money on. Taking yer money like deceptive thieves. they know full well what that problem is. Contention ratio been like 1000:1 (ok i may be a little off the mark there) They SUCK big time.

Now the next task is for my niece to get her money back and phone bill paid by them. cant see that been easy.

Thanks for the input on this guys

Paul

If it aint broke dont fix it
brian pope Sep 16, 2005, 10:10pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
I read an article about AOL earlier this year that described how the AOL software gives them the ability to access there users PC's whenever they want to. It supposed to be for upgrading there software only, but does give AOL complete access to the users PC & all of it's contents.

So it doesn't surprise me to hear the PC was loaded with AOL garbage, I'd format the HD if that was me!

Paul K Sep 16, 2005, 10:16pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Oh man there unbelievable. How can they be allowed to do that. truly amazing

Paul

If it aint broke dont fix it
Rory Witham Sep 16, 2005, 10:35pm EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
NEVER ever install AOL software on a computer, its makes it crash run slow, A combo of BT and AOL isnt good at all.

I have a 1:1 ratio :) but they have been messing me about for a bit now so im not to sure what im getting but there isnt any slow down,
slowdowns are normally ac with ethernet connections (shares like cable) which was really good when the sasser virus came about..


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Peter West Sep 19, 2005, 01:11am EDT Report Abuse
>> Re: How can I detect if someone is piggybacking on my dsl connection
Why anyone would pay for broadband and then for AOL on top is beyond me. AOL is like the Web for Dummies. Ditch that POS and never look back. Welcome to the free world.

In anycase I used to have DSL with Earthlink until I moved and they told me it would take 12 weeks to get me reconnected. I had a cable line hooked up two days later. Anyway a DSL line usually has a dedicated modem for your connection at the CO. I never experienced any slow down just dropped lines when it rained since water would get into the switch at the condo complex and short our phone line out.

Your more likely to experience slow down with Cable providers than DSL.

Looks like you solved it and at the same time exposed how many other AOL depdents there are putting up with that crappy service.



Best Regards,
Pete.

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