ok heres the problem. I had a virus on my comp that could not be removed by NAV. then I tried AVG and booted in safe mode.. after scanning, the whole computer rebooted by itself. now everytime the computer boots up, it goes into safe mode and before it gets to the desktop it restarts by itself.
it just wont stop restarting
how can i fix this???
Want to enjoy fewer advertisements and more features? Click here to become a Hardware Analysis registered user.
A wipe and reload is the best choice. Screwing with removing viruses takes ours and you never know if you finally got rid of it. A clean OS is the best way to go, indefinitely.
Now... here is how to save your data.... EFFECTIVELY!! W00t. Lol.
1.) You could simply hook it up to a desktop and zip your needed documents and move it onto that PC. Then scan needed documents for viruses. And make SURE that you copy your drivers!!!!!
2.) Then nuke the laptop harddrive (not nuke in microwave.. wipe and reload) and start over. Make sure you have all security programs back on. Including wanted browsers.... all your drivers... etc. If the drivers aren't automatically seen by Windoze, then hook up harddrive and copy all your data over. Unzip it (after a AVG or Antivirus check) and snag your drivers (if drivers are already seen then just copy your stuff). Load those, copy data. And poof. Yipee. Your fresh.
*This is not for computer illiterates. If you do not have the expertise in this or do not have the programs.... then don't screw with this. You'll just blow alotta time and possibly (somehow) nuke your PC. (Trust me... I've seen some moron group all his DLL and EXEs into 2 seperate folders in Windows... so don't do anything stupid)
1.) Boot Knoppix Live CD (like I said before... don't attempt this if you don't know what your doing) and group your data and ZIP it (it might zip in an unknown format. But thats okay... just download IZarc after you nuke it. Better than winzip).
2.) Then you can copy it onto DVD/CD/FlashDrive, or whatever your going to use. This will be more difficult because you will need a burner and/or expertise in Knoppix. **Note: Flash Drivers are more difficult to do because they have writing errors because Knoppix sets permissions differently. I wouldn't suggest this option if you don't know what your doing.**
3.) Wipe and reload your PC. Make sure the DVD/CD/FlashDrive has your data before you nuke it, otherwise you will be one unhappy camper.
This alternative is more difficult and can be done on a single system. Not recommended to illiterates and people who have the main way of doing it.
if i plug the hdd into an external casing and try downloading it to another pc.. would it work??
wouldnt there be like protected files etc. Coz my comp home comp has like 3 users. and i guess my dads user may be protected. I remebered once when i tried to access other users folders in Doc & settings, there was an error message saying only the owner of this could access it.
If there's a chance you have a sasser infected machine, porting this data across to another will result in 2 infected machines - keep the bug in one place, clean if you can but a reinstall will solve the issue if it is sasser or a variant.
Did you write down the name of the virus you had. Would have been easier to search microsofts site for removal.If it did happen to be the sasser worm, you could have booted into safemod and removed it from there. I do have to admit that viruses tend to screw your system up and a clean wipe of the hard drive is the best way to remove it thoroughly.
the problem is when i booted in safe mode, the virus scan just freeze and it rebooted... i didnt get a chance to see what virus it was.. i cant remember the virus name when i first did the scan in normal mode...
i want to wipe out the whole drive but my dad has some really impportant stuff there.. so i need to try get it out...
now i cant even get into safe mode wihtout restarting by iteslf