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  Windows Vista keeps crashing 
 
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Edg0020 Jun 21, 2008, 02:51pm EDT Report Abuse
Today Windows Vista crashed on me twice. What are some tips i can do to prevent it from crashing.


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john albrich Jun 21, 2008, 03:59pm EDT Report Abuse
>> Re: Windows Vista keeps crashing
That is a HUGE open question. The answer can be anything from a minor software glitch to a hardware failure.

First off...did you automatically or manually install any recent program, driver, or security software or updates? (Especially if it worked fine before the change)

Has anyone downloaded music/video to your computer lately, or transfered something from their computer to yours? (e.g. pictures, a school paper, etc)

What Anti-virus software do you use, and have you used it to scan for viruses, trojans, and other malware?

Have you installed Windows Vista SP1? If so, when?

========================
edit-minor typo but needed correction
edit to add-Might as well cover a tiny bit of hardware basics here as well:

Have you installed or changed any hardware?

Have you changed any hardware/BIOS settings?

Are you over-clocking?


Please describe your system configuration details, including power supply brand and wattage.

Please describe your symptoms in more detail.

Chris McGee Jun 21, 2008, 04:08pm EDT Report Abuse
>> Re: Windows Vista keeps crashing
In addition to John's comments, it would help if you could give us the effects of the crash. Is it a blue screen? Hard lock? Reboot?

CrAsHnBuRnXp Jun 21, 2008, 04:21pm EDT Report Abuse
>> Re: Windows Vista keeps crashing
Take a gander here and see if it cant help you out.

http://itnode.net/index.php?option=com_content&task=view&a...p;Itemid=1

Edg0020 Jun 21, 2008, 05:20pm EDT Report Abuse
>> Re: Windows Vista keeps crashing
I installed Windows Vista about 2 weeks ago. Upgraded from Windows XP.

I installed SP1 the day after

Windows update shows that it is up to date.

Recently i haven't installed anything new.

The computer crashed twice today and what happens is that its stop responding. I guess they call it a freeze.

Once it happened while it was idle and i moved the mouse to do something

The second time it happen while deframenting the disk. It happened about 30 minutes during the operation.

No downloads recently

I have avast anitvirus running and nothing else that is third party. I think that is ok since windows vista has a firewall and a defender.

The effects of the crash are that the computer will stop responding. The mouse won't show up. The computer would appear frozen. When this happens I can't do anything but control alt delete. When i do this it will try to change the screen but it will freeze again. From there i can't do anything put hard reset the computer.


john albrich Jun 22, 2008, 05:55am EDT Report Abuse
>> Re: Windows Vista keeps crashing
Edg0020 said:
...Windows update shows that it is up to date.
Recently i haven't installed anything new....

Do you have Windows set to auto-update?

Do any of your application programs auto-update when you first start them up? (e.g. AV programs often do that)

If there were any automatic updates in the interim, then you could try rolling back to a restore point prior to any suspect update(s).

Also try de-activating start-up of ALL unnecessary programs at boot.

Disable power management settings and the screen-saver, and don't select hibernation when you 'shut-off' your computer...use 'Shutdown'.

Edg0020 Jun 22, 2008, 01:39pm EDT Report Abuse
>> Re: Windows Vista keeps crashing
Ok Thanks.

So far i haven't experience another crash. So i think everything would be fine.

Yes Windows Update and AVS Anti virus both auto update.

and i do use hibernation sometimes.



 

    
 
 

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