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  BSOD need help please 
 Date Written 
rudy lozoya Nov 03, 2009, 06:20am EST Report Abuse
my computer gives me the error stop: oxooooood5 it says that driver int15.sys is trying to access memort thats been freed. and then of course it restarts the computer and i can only use it in safe mode. i have an acer aspire AT180. had this problem for a couple of months now and im at my wits end. i tried to disable the bios memory caching and shadowing but i dont see that option anywere when i enter the setup menu when i start the computer. im not really tech savy at all and i really need the computer for school. any help would be appreciated and if you could email that would be great. also when i tried to look for the driver i mentioned in the drivers folder i cant seem to find it. thanks again for any help you may have

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Chad Mcaulay Nov 03, 2009, 08:49am EST Report Abuse
>> Re: BSOD need help please
Here's a link to a forum discussing your issue:

Here's the support page for your computer:

.int15.sys is part of Acer's eRecovery system. Also, as the above forum mentions, it may be an issue with RAM. How is the memory configured in your system? Do you have one or two sticks?

If you only have one stick of RAM, I would try moving that stick to another slot on your motherboard to see if the problem occurs and/or reseat the RAM into its slot (simply remove and place back into slot) . If the problem does continue to occur until you're out of slots, try running a memory test. The above discussion forum suggests a couple of memory testers.

If you have multiple RAM sticks, remove all but one and boot the computer with only one stick of RAM to see if the problem occurs, following what I mentioned earlier with that one stick. Do this for all your RAM sticks to see if RAM is really the issue or if you have a faulty memory slot on your motherboard.

Please be sure to follow proper ESD procedures. Do not grab the RAM with your bare hand unless you have proper anti static wrist straps and/or are grounded in some way before touching components in your case.

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