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  Connected but Not Connected 
 
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Stephen Bowles Jun 14, 2011, 05:15pm EDT Report Abuse
I recently was given a Belkin ADSL wireless router. I entered my ISP configuration settings correctly. No doubt at all about that... Although status connected is indicated by the router's lights and by information when I log into the router (data has passed upstream and downstream) I cannot however display web pages or download email. I use Windows XP professional on the two computers I have used with the router. The Windows firewall is disabled and I do not have any other firewall software installed. The outcome is the same whether connecting by wireless mode or ethernet.

I have set up many routers and never before had a problem like this. Any help would be appreciated. Thanks in advance.


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G. G. Jun 14, 2011, 06:01pm EDT Report Abuse
>> Re: Connected but Not Connected
since you were given a used router.... did you try doing the reset back to default??? do that and reenter your settings. There may be something configured that you may or may not be aware off. Also, hook up two computers, wired, and then see if you can ping or acceass each other to see if the lan switch is working.

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Dr. Peaceful Jun 15, 2011, 09:02am EDT Report Abuse
>> Re: Connected but Not Connected
The MTU size and packet fragmentation come to my mind and could be possible causes. Like G.G. said above, do a full reset of the router to clear away any previous settings. Verify you have the appropriate MTU size setting, firewall setting (on the router if available), blocking / filtering settings, etc. All those could cause internet to not function correctly, even though ISP's been connected.

Stephen Bowles Jun 15, 2011, 11:35am EDT Report Abuse
>> Re: Connected but Not Connected
Thanks to GG and Dr. Peaceful. I will try all suggestions.

Stephen Bowles Jun 17, 2011, 06:17am EDT Report Abuse
>> Re: Connected but Not Connected
Here is the reply I promised. Yesterday I connected the router intending to try out all suggestions by GG and Dr. Peaceful. As it turned out I did not need to. I started up the computer and was Online, able to download webpages and email. I did not do anything, the connection just worked!

I am puzzled as to why the same router configuration did not work previously but relieved that the router works.

Thanks again.



 

    
 
 

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