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  Dell Insp. 6400 Boots up normal But screen looks like it is in SAFE Mode 
 Date Written 
Jason Moffat Jan 03, 2012, 11:10pm EST Report Abuse
One day fine the next a problem for no apparant reason. My battery is basically dead and I traveled a few hours the other day. When I reached my destination and plugged in my laptop (Windows Vista) and turned it on, it booted normal, but when the Windows symbol popped up it was like a safe mode look (hazy, blurry, grainy). The boot up continued normal and the desktop is just like in safe mode, but worse. All programs seem to work fine, yet there is no viewable "x" in the top right corner, however it is there and I can close a program or page by guessing where it should be.

Excel opens to an archaic view, almost like the first version back in the DOS days.

I shut down normal and F2 on reboot, but didn't find any problems. I shut down via the power button, was given the option to start in safe mode or normal mode, selected normal and same thing happened. Shut down and restarted in Safe mode and the screen is better than normal mode. Restarted via shutdown option and restarted normally and the system is not resolving the error on its own.

Any suggestions or ideas???


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micro Jan 04, 2012, 02:00am EST Report Abuse
>> Re: Dell Insp. 6400 Boots up normal But screen looks like it is in SAFE Mode
Connect an external monitor and see if it looks great. if not, your problem could be that your on board video card or monitor is going bad = new laptop...

If the picture is still bad with an external monitor, you could try a fresh install of windows in case a driver is screwy.

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Jason Moffat Jan 04, 2012, 12:06pm EST Report Abuse
>> Re: Dell Insp. 6400 Boots up normal But screen looks like it is in SAFE Mode
Thanks for the input. I connect an external monitor and the same bad picture is showing on external monitor so looks like it might be a driver. Any way to troubleshoot the driver or monitor before redoing windows? Does a bad battery have anything to do with this do you think?

john albrich Jan 04, 2012, 12:22pm EST Report Abuse
>> Re: Dell Insp. 6400 Boots up normal But screen looks like it is in SAFE Mode
You might try right-clicking somewhere on the desktop (a blank area, no icons), then selecting Properties>>Settings

If you can read it, try to verify that the screen size and resolution settings are what they should be. If they are not set properly, they can make the display look very odd (e.g. portions "missing" (or off-screen), wrong colors, really grainy-looking characters, etc), and in some cases even unreadable.

If you can't read it in normal mode, try booting up in safe mode again and look at the display setttings again. If needed, change them to the 'right' settings for your hardware (see your user guide).



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