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  Dell Laptop has trouble connecting to wifi even when signal strong 
 Date Written 
David Sands Jul 22, 2013, 01:49pm EDT Report Abuse

I have a Dell Studio laptop running Vista x64 Home Premium. Network adapter is Dell 1397 with latest driver. On our home network, the laptop can connect just fine. But whenever we go to hotels, or other people's houses, it won't connect. It shows the network in the "Connect to a network" option, but no matter how many bars it has when I try to connect it tries for a fraction of a second and says "Cannot connect to (whatever the network's name is)". And when I use trouble shoot, it gives me options for troubleshooting low signal. I could be right on top of the router. It seems to mainly be an issue for unsecured networks.

Disabling and turning back on the network device through control panel doesn't work. Restarting the laptop doesn't work. The only thing I've found to work is restarting the router. But it's not a router issue because other devices like my phone can connect just fine. In hotels I can't reset the router, so that's not really all that helpful. Once the computer goes into sleep mode, I need to reset the router all over again.

Any ideas?

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Gerritt Aug 06, 2013, 05:59pm EDT Report Abuse
>> Re: Dell Laptop has trouble connecting to wifi even when signal strong
This sounds like a security issue.
Some wireless management will not permit direct connectivity to un-secured WiFi networks by default.
I'm not an expert on Dell, but if they have a proprietary WiFi manager you may need to dig into the advanced settings and find something relating to unsecured networks and enable connection.

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pravin kumar Nov 23, 2015, 01:05am EST Report Abuse
>> Re: Dell Laptop has trouble connecting to wifi even when signal strong

some times issue with driver only, try to reinstall drivers or upgrade your operating system, windows vista is outdated operating system.

Naveen Goud Dec 30, 2015, 05:38pm EST Report Abuse
>> Re: Dell Laptop has trouble connecting to wifi even when signal strong

Why don't you create another network point on your laptop. Go to network option and try to go into the "User" PC page. There you can find the option of create another network point and just click on it and do as per what it suggests.

I am familiar with XP, Win 7, Win 8 and Win 10 systems. But not familiar with what a vista's network page looks like. So, try creating another access point on your network page and see if it works.




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